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DoubleTree by Hilton Southampton

4.0 star property

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Photo gallery for DoubleTree by Hilton Southampton

Exterior
Restaurant
Restaurant
Meeting facility
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Bracken Place, Chilworth, Southampton, England, SO16 3NG
  • Place, Stoneham Golf Club
    ‪12 min walk‬
  • Place, The Common
    ‪3 min drive‬
  • Place, University of Southampton
    ‪3 min drive‬
  • Airport, Southampton (SOU)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(43 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 3

View all photos for Queen Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Queen Room

  • Sleeps 3

Twin Room

  • Sleeps 2

View all photos for One Bedroom King Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

One Bedroom King Suite

  • Sleeps 3

Accessible Queen Room

  • Sleeps 3

View all photos for Junior King Suite

Interior

Junior King Suite

  • Sleeps 3

Family Queen Room

  • Sleeps 3

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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  • Free Wi-Fi
  • Air-conditioning
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4.4 out of 5, Excellent, 1,005 reviews
The price is CHF 67
includes taxes & fees
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About this property

DoubleTree by Hilton Southampton

Suburban hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
DoubleTree by Hilton Southampton offers 135 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in July 2022.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Southampton. During your stay, you'll be within walking distance of University of Southampton. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from University of Southampton and 8 minutes from Solent University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 13 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. The business-friendly DoubleTree by Hilton Southampton also features multilingual staff, concierge services, and a fireplace in the lobby. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Southampton was completed in July 2022.

This Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Southampton has a restaurant on site.
Bracken Place Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Bracken Place Bar – This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.50 per night)
  • Extended parking on site (GBP 24 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bracken Place Bar
  • Bracken Place Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Lift (112 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Roll-in shower (152 centimetre wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - July 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Self-parking fee: GBP 7.50 per night
  • Extended parking fee: GBP 24.00 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton hotel Southampton
Hilton Southampton
DoubleTree Hilton Hotel Southampton
hotel Hilton Southampton
Southampton Hilton
Southampton Hilton hotel
Southampton hotel
Hilton International Southampton
Hilton Southampton Hotel Southampton
Southampton Hilton International
DoubleTree Hilton Southampton
DoubleTree by Hilton Southampton Hotel
DoubleTree by Hilton Hotel Southampton
DoubleTree by Hilton Southampton Southampton
DoubleTree by Hilton Southampton Hotel Southampton

DoubleTree by Hilton Southampton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 235 out of 504 reviews
Rating 8 - Good. 133 out of 504 reviews
Rating 6 - Okay. 76 out of 504 reviews
Rating 4 - Poor. 28 out of 504 reviews
Rating 2 - Terrible. 32 out of 504 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

christy

Liked: Staff & service
Hotel had potential, lovely big room and very spacious reception, bar and restaurant. Negatives, our room was for 2 adults and 1- 17yrs old. we only had 2 towels, 1 cup, no english tea bags and only 2glasses. I was impressed the gym had a Peloton bike, it was a very old model but that didnt matter. No clean towels in the gym just a over flowing cupboard of used towels or not even paper towels avaliable. The barman was fantastic, great asset to the team, very friendly and went the extra mile. Unfortunately the beer tap wasnt working or we would have stayed for a few drinks. Breakfast was well worth it. Plenty of choice and well laid out. The car parking spaces are tiny! Overall, happy with a stay. Just a few annoying little let downs.
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Travelled with family
Friendly and helpful staff on reception. Room was very clean and tidy.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Stayed 1 night in Sep 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in took ages approx 15 mins per person
Stayed 1 night in Oct 2025

8/10 Good

Karalene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Dave

Stayed 1 night in Sep 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean and very comfortable Great breakfast Lovely staff Towels not ready due to washing machine issues No regular tea bags or coffee, drinking water in room just earl grey Disappointed that we had to pay an additional£7.50 for parking
Stayed 1 night in Sep 2025

6/10 Okay

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Overnight stay

Receptionist I’m sorry I didn’t catch her name was very helpful with everyone’s room problems. Mine was lacking the QR code needed for room service, a previous guest or even before them had scratched the code so it was not scannable. Room could clearly benefit from a backup QR code somewhere else in the room on the back of the door. The two men working the bar were also helpful in me placing my room service order. Unfortunately the person whom delivered the food to my room was unwilling to enter the room with the tray and promptly handed it over to me, using a walking aid I precariously placed the tray on the suitcase table. Unfortunately the food was disappointing. I didn’t stay for breakfast so can’t comment on it. The next day I managed to flood the bathroom when using the shower, problem with the drain I’m guessing. The shampoo and conditioner were placed outside arm’s length from shower seat and above normal wheelchair height. Housekeeping had forgotten to replenish the towels in my room when I arrived, and were promptly replaced without asking within I guess 1hr of moving in. Venue had changed extensibly since my last visit of which I had fond memories. Somethings felt cheap and others for example the staff went above and beyond what was expected.
Stayed 1 night in Sep 2025

2/10 Terrible

Lelia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Having paid a premium rate it was outrageous to have to pay an additional fee to checkin an hour early for a room that was already available. The bathroom was so small the door was impossible to shut unless you stood in the shower. It is also very disappointing to have less than mediocre sandwiches for lunch in the bar as the restaurant was not open. How this hotel gets a Double Tree moniker I have no idea. We will never return to this hotel, or use the brand again.
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Stayed 1 night in Sep 2025

10/10 Excellent

oana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as expected
Stayed 1 night in Sep 2025

10/10 Excellent

Leigh-Ann

Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and beautiful rooms ina quiet section of Southampton. Easy transportation options to the cruise port. Highly recommended for overnight stays.
Stayed 1 night in Sep 2025

6/10 Okay

Malcolm.

Travelled with family
Not bad
Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 5 nights in Sep 2025

8/10 Good

JULIETTE, VENTURA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like to have a bus stop to go downtown. But the stop for the reurn is dangerous. The property has a good location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Stayed 1 night in Sep 2025

6/10 Okay

PULUPULA

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
High price for one night Water is not hot during shower
Stayed 1 night in Sep 2025

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a short stay. Clean, well maintained rooms.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Travelled with family
Disliked: Cleanliness, staff & service

Filthy

Our room was filthy. No apologies from ens on reception when changing rooms. No plug in the bath so couldn’t have a bath. Cobwebs all on the walls
Stayed 2 nights in Sep 2025

8/10 Good

Ann

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Dave

Stayed 1 night in Jun 2025

10/10 Excellent

JANET

Great location
Stayed 1 night in Sep 2025

10/10 Excellent

H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025