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ibis Southampton Centre

3.0 star property

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Exterior
Exterior
Standard Room, 2 Single Beds, Harbour View | In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Double Bed

8.0 out of 10
Very good
(157 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(77 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room with 1 Double Bed - Harbour view

7.0 out of 10
Good
(15 reviews)
  • Harbour view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Harbour View

Standard Room, 2 Single Beds, Harbour View | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Daily continental breakfast (GBP 8.50 per person)
ibis budget Southampton Centre
  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Parking available
3.8 out of 5, Good, 1,036 reviews
The price is CHF 45
includes taxes & fees
15 Jan - 16 Jan 2026
ibis budget Southampton Centre

About this property

ibis Southampton Centre

Hotel with a restaurant, near Southampton Cruise Terminal
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include baths or showers and hairdryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
The Cafe – This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

Reviews

ibis Southampton Centre Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 425 out of 1116 reviews
Rating 8 - Good. 338 out of 1116 reviews
Rating 6 - Okay. 210 out of 1116 reviews
Rating 4 - Poor. 86 out of 1116 reviews
Rating 2 - Terrible. 57 out of 1116 reviews

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the port.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Stayed 6 nights in Aug 2025

10/10 Excellent

Nancy B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay pre cruise.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Stayed 1 night in Sep 2025

10/10 Excellent

Sonia, Bloomfield Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay at this dirty old hotel ever again. There was a long hair in the sheets. My husband and I both have short grey hair. Carpets were dirty. The bathroom was disgusting. Very difficult to get in it and more difficult to get out of the bath. No plug charges for phones. There wasn’t even a phone in the room to call the phone desk. The worst place my husband and I have ever stayed. This place was $200 pounds a night. I went down to the front desk to cancel and go somewhere else. She said we booked through Expedia. Take it up with them. If you’re travelling to SouthHampton to take a cruise,I would definitely advise you to STAY AWAY from this rundown excuse for a hotel.
Stayed 1 night in Sep 2025

8/10 Good

Marian

Stayed 1 night in Sep 2025

4/10 Poor

Jacqui

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated being close to the port, just 10 to 15 minutes away from the hotel, as well as the proximity to local amenities, which were within a 5-minute walk.
Stayed 1 night in Aug 2025

10/10 Excellent

James, Petawawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in. Staff so accommodating. Shops for essentials and restaurants within walking distance. Closest hotel to cruise port.
Stayed 1 night in Sep 2025

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, staff & service
The property was fine and close to the cruise port. We didn't like the fact that they charged per hour for an early check-in.
Stayed 1 night in Aug 2025

10/10 Excellent

Jazmin, FL - Saint Cloud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and customer service
Stayed 2 nights in Aug 2025

6/10 Okay

Coma

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Meri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time here prior to cruising. Staff always lovely and our room perfect for the short stay
Stayed 2 nights in Aug 2025

8/10 Good

Steve

Stayed 1 night in Sep 2025

6/10 Okay

Sonya, LONDON

Liked: Staff & service
Disliked: Amenities
The furniture in the room was worn and chipped. I was unable to use the shower over the bath because the bath was too high and there are no hand rails to hold onto when climbing in/out, with tiled walls all round the bath which were slippery with no grip. Breakfast was average. Hot foods such as bacon and egg were piled up on a dish and left to go cold. Nobody around to replenish them with fresh hot food. At £12 I didn't bother. There were menus in rooms indicating you could get meals in the evening but the restaurant was only open for breakfast due to no chef in evenings. So false advertising.
Stayed 1 night in Sep 2025

4/10 Poor

Darren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are just crappy and way over priced. Was charged £10. Per hour extra for early check in. Was just not happy with my stay at all.
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Room comfort

No air conditioning and dated.

Should be advertised as no air conditioning.
Stayed 1 night in Aug 2025

4/10 Poor

Jake

Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Staff & service, room comfort

It's ok, rooms need some tlc

Stayed 1 night in Aug 2025