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SureStay Plus Hotel by Best Western Southern Pines Pinehurst

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Reception
Business centre

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1675 Us Highway 1 S, Southern Pines, NC, 28387
  • Place, Pinecrest Plaza
    ‪3 min drive‬
  • Place, Southern Pines Golf Club
    ‪3 min drive‬
  • Place, Pinehurst No. 9
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(25 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(31 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Accessible-1 Double, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Double Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Room With Two Double Beds

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western Southern Pines Pinehurst

An outdoor pool, a fitness centre and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
SureStay Plus Hotel by Best Western Southern Pines Pinehurst offers 123 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 49-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Southern Pines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Southern Pines Pinehurst. During your stay, you'll be close to Southern Pines Golf Club. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Town of Auberdeen Municipal Building and a few minutes from Weymouth Woods-Sandhills Nature Preserve
  • Dogs welcome for a fee
SureStay Plus Hotel by Best Western Southern Pines Pinehurst offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Southern Pines Pinehurst also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Southern Pines hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pinehurst
Best Western Pinehurst Inn
Best Western Pinehurst Inn Southern Pines
Best Western Pinehurst Southern Pines
Best Western Pinehurst Hotel Southern Pines
Best Western Southern Pines
Southern Pines Best Western
Southern Pines Best Western
Best Western Southern Pines
Best Western Pinehurst Inn

SureStay Plus Hotel by Best Western Southern Pines Pinehurst Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1003 reviews
Rating 8 - Good. 302 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Dolores, Garden City

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was courteous my main problem with this hotel is not as advertised there is no guest laundry and the hot breakfast was a waffle maker. Expedia needs to be better about what they advertise and what is really there because once you book it you are stuck and no refunds. We were staying for several days and an onsite laundry was what we were looking for it’s advertised but owners removed it. Also would like to have hot items on breakfast and it is advertised as hot breakfast but not what’s there.
Stayed 8 nights in Nov 2025

2/10 Terrible

Koni

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean Dust bunnies everywhere, frig looked like food had been spilled and not cleaned up. There was some greasy looking stuff on wall above the sink. Shower not clean. No exhaust fan in bathroom or that may have been what was hanging from wall in bathroom. It was overall not clean. There was also some one there smoking dope in some other room and the smell permeated the room. Just yuck!
Stayed 2 nights in Nov 2025

6/10 Okay

David

Business traveller
Disliked: Amenities
Room was in fair condition. Toilet constantly ran unless the float was manually adjusted. Shower was luke warm. Breakfast was poor, no waffle mix, very poor selection. Would not stay there again.
Stayed 2 nights in Nov 2025

8/10 Good

Cesar Giovani

Stayed 3 nights in Nov 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our go to when in town for 4H. Very nice clean rooms. Staff is always very pleasant.
Stayed 1 night in Sep 2025

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room had vinyl flooring hadn’t been mopped in months. Loud guests and equipment.
Stayed 2 nights in Nov 2025

6/10 Okay

carolyn

Room and grounds clean, staff fine, but limited breakfast selections, very hard bed, and inadequate noise insulation deprived me of sleep and inadequate nutrition required additional expense of breakfast elsewhere. Instant coffee just isnt ok.
Stayed 1 night in Nov 2025

2/10 Terrible

Kimberly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pet friendly .
Stayed 3 nights in Nov 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful appearance outside as we were in the courtyard. Didn't like the bright led sink mirror light. Felt comfortable, breakfast was satisfactory.
Stayed 2 nights in Nov 2025

8/10 Good

Betty

Stayed 1 night in Nov 2025

4/10 Poor

Patricia

Travelled with partner
Charged extra
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Reshita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Oct 2025

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, staff & service
It's a bit rundown especially in the bathroom and our room must have been for midgets since sink, toilet, and tub were like a foot off the ground . bathroom nook lighting is horrible, needs settings so it's not FULL BLAST all the time
Stayed 1 night in Oct 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service, room comfort
The property was much older than I thought. The parking lot was dirty. The staff was excellent and that made up for the hotel age.
Stayed 1 night in Oct 2025

2/10 Terrible

S

Liked: Staff & service
Disliked: Cleanliness
Room was not clean at all
Stayed 2 nights in Sep 2025

4/10 Poor

Janita

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor in our room felt sticky and dirty. Edges along wall tile were dirty. Bathroom sink faucet was loose. The best part of our stay was the welcoming staff member at the desk who was very helpful.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay for a few days
Stayed 3 nights in Oct 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Close to restaurants and shopping centers.
Stayed 1 night in Sep 2025

8/10 Good

Leigh

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025