We spent quite a bit of money for Valentine's Weekend. Already had tickets to the show. We reserved our room through Expedia. I am a Marriott member, and did not remember this Davenport reservation qualified for points. Reserved ADA suite w/fireplace for 2 nights, months in advance. I called ahead twice to confirm with the front desk. Twice. Confirmed. Got there, our room was gone. Given to another couple for the weekend. No other ADA suite available. We were put in a 2 King Double on the 8th floor. This is no upgrade. There was no discount. No refund. No comp. No fireplace or sofa to relax. All the extra fees were added. No Marriott points. Only one dining option at the bar. The steakhouse was closed for renovation (during a holiday weekend). Miscommunication happens sometimes with Expedia, but not if the hotel is on top of their availability, so this fail lands squarely on the Davenport staff. Kind of like a bait and switch. I should have been told when I called directly to confirm, but there was no explanation other than the one ADA suite in that category was (in reality) never available for our dates of stay. I wish I could say this is the first problem we've had with the Davenport Collection, but it is not. Three of the locations now have provided excuses, room changes, under-staffed amenities, downright poor service especially in the past couple of years. These properties are the Grand, the Centennial, and Historic Davenport downtown. I am inclined not to stay again.