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Best Western Jacksonville Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Jacksonville Inn

Indoor pool
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Soundproofing, iron/ironing board, free cots/infant beds, Internet
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
1709 W Morton Ave, Jacksonville, IL, 62650
  • Place, Illinois College
    ‪17 min walk‬
  • Place, Morgan County Fairgrounds
    ‪3 min drive‬
  • Place, Future Champions Sport Complex
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Soundproofing, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Soundproofing, iron/ironing board, free cots/infant beds, Internet

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Jacksonville Inn

Hotel in Jacksonville with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Best Western Jacksonville Inn offers 56 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. LED televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Jacksonville Inn. During your stay, you'll be within walking distance of Illinois College. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Illinois College and a few minutes from Jacksonville Community Park
  • Dogs welcome for a fee (restrictions apply)
Best Western Jacksonville Inn offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Jacksonville Inn. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Country Hearth Jacksonville
Country Hearth Motel Jacksonville
Best Western Jacksonville Inn
Best Western Jacksonville
Amerihost Inn Jacksonville Hotel Jacksonville
Best Jacksonville Jacksonville
Best Western Jacksonville Inn Hotel
Best Western Jacksonville Inn Jacksonville
Best Western Jacksonville Inn Hotel Jacksonville

Reviews

Best Western Jacksonville Inn Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 357 out of 717 reviews
Rating 8 - Good. 215 out of 717 reviews
Rating 6 - Okay. 82 out of 717 reviews
Rating 4 - Poor. 37 out of 717 reviews
Rating 2 - Terrible. 26 out of 717 reviews

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Hot & Humid week = muggy room

The hallways were pretty warm. It was a hot and humid week, the room were humid and had to run the A/C fan at 66 to try to dry it out a bit. It was ok for room comfort.
Stayed 6 nights in Jun 2025

6/10 Okay

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, room comfort

Home away from home

The hotel is a little older, but very well maintained and clean. The staff was friendly and helpful. The breakfast was great and the beds were very comfy. We had the room with the jacuzzi tub and balcony overlooking the pool... very clean and spacious. We had a really nice time there!
Stayed 2 nights in Jun 2025

2/10 Terrible

Denise

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, great location. Very clean and up to date.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Stayed 2 nights in Jun 2025

10/10 Excellent

JEFFREY

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Clean room, Nice indoor pool Great self serve breakfast included, Friendly staff! I'll be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Cornelius

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The value for the price was exceptional. Staff worked very well with special requests, e.i. adjoining rooms, close parking, etc
Stayed 1 night in Jun 2025

8/10 Good

TY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for softball tournament…would definitely stay again
Stayed 1 night in Jun 2025

4/10 Poor

Jenny

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Our roomed smelled like dog pee
Stayed 1 night in Jun 2025

6/10 Okay

Delores

Stayed 1 night in Apr 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Logan

Stayed 1 night in May 2025

10/10 Excellent

Bradly

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a lovely quiet stay.
Stayed 1 night in May 2025

6/10 Okay

Shannon

Travelled with family and small children
Disliked: Cleanliness, amenities
Breakfast was cheap and not much choice. The woman at the front desk accused my kids of veing vandals and when comfronted for the video evidence she admitted she was wrong.
Stayed 1 night in Apr 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but clean. Staff was excellent.

Hotel staff was very accommodating. Little dated but very clean!
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
It was enjoyable
Stayed 1 night in May 2025

6/10 Okay

Jamie

Stayed 1 night in May 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025

4/10 Poor

Dan

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
Everything in the room would have been ok, but the smell and how old and dirty the carpet was, was digesting. If we weren’t so tired upon arrival , we would probably have left.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the front attendant was very good and helpful. Even though it is an overnight stay we plan on staying there again on our way home because we enjoyed it. The room was clean and the bed was actually comfortable. The only knock we would have is that the bedside lamp plugs were extremely loose so we could not plug our chargers there. But there enough plugs in the room to compenstate for that.
Stayed 1 night in May 2025

2/10 Terrible

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. The hotel and pool were clean. The breakfast was delicious and coffee was great. The room smelled old but to be expected at a hotel.
Stayed 2 nights in May 2025

4/10 Poor

RICHARD

Travelled with partner
Disliked: Property conditions & facilities
The mattress was very uncomfortable the couch and chairs old and very uncomfortable ..could use some upgrading
Stayed 1 night in Apr 2025