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Best Western Coach House

2.5 star property

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Photo gallery for Best Western Coach House

Lobby
Lobby
Premium bedding, pillow-top beds, individually furnished, desk
Business centre
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
2535 N Glenstone Ave, Springfield, MO, 65803
  • Place, BigShots Golf
    ‪7 min walk‬
  • Place, The Air and Military Museum of the Ozarks
    ‪16 min walk‬
  • Place, Evangel University
    ‪2 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪9 min drive‬

Room options

1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Flat Screen Television

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Flat Screen Television

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillow-top beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Poolside King Suite

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Corner Jacuzzi In Bedroom

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

Communication Assistance Two Queen Room

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

Free toiletries, hair dryer, towels

1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

View all photos for King Room With Mobility Accessible Bathtub-Non-Smoking

Free toiletries, hair dryer, towels

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Two Queen Room

  • Sleeps 4

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About this property

Best Western Coach House

Family-friendly hotel with free breakfast and fitness centre
This hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a seasonal outdoor pool are on-site.
Best Western Coach House offers 126 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Fridges and microwaves are provided.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Coach House. During your stay, you're just a quick walk from BigShots Golf. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Ziggies, a family restaurant that serves American cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 2-minute drive from Evangel University and 5 minutes from Ozark Empire Fairgrounds & Events Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Coach House offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 300 square feet (27 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the family-friendly Best Western Coach House. Self parking is free.

Smoking is allowed in designated areas at this Springfield hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Ziggies – This family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Restaurants on site

  • Ziggies

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Coach House
Best Western Coach House Inn
Best Western Plus Coach House
Best Western Plus Coach House Inn
Best Western Plus Coach House Inn Springfield
Best Western Plus Coach House Springfield
Best Western Plus Coach House Hotel Springfield
Best Western Plus Coach House Hotel
Best Western Coach House Hotel Springfield
Best Western Coach Hotel
Best Western Springfield
Best Western Plus Coach House
Best Western Coach House Hotel
Best Western Coach House Springfield
Best Western Coach House Hotel Springfield

Best Western Coach House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1007 reviews
Rating 8 - Good. 233 out of 1007 reviews
Rating 6 - Okay. 90 out of 1007 reviews
Rating 4 - Poor. 67 out of 1007 reviews
Rating 2 - Terrible. 44 out of 1007 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheryl, Fayetteville

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The room was clean, the bed was comfortable. Bottled water available on checkin was nice as I was very thirsty.
Stayed 1 night in Oct 2025

10/10 Excellent

Drake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an older style "motel" type facility, but the room was well apportioned, remodeled and clean. The price was well below the cost of other hotels in the area, as it is an older hotel.... but I was pleased with the facility and the value. I'll stay again in the future.
Stayed 1 night in Oct 2025

2/10 Terrible

Patricia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly, quiet would stay again.
Stayed 2 nights in Oct 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I don't know how this place has any ratings of 3 star or better. Floor in room was dirty including food and trash under the bed; bathroom sink was coming off of wall; beds were sagging in the middle, thermostat didn't work (set to 70 but jumped up to 73 in the middle of the night.) Certainly would not recommend and will not go back.
Stayed 1 night in Oct 2025

10/10 Excellent

tesie

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean, staff was friendly, we didn’t go to the breakfast
Stayed 1 night in Oct 2025

4/10 Poor

Raechel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Dao

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amanda ( hopefully I remember her name correctly)was so warm and friendly and explained everything we needed to know. This was our 3rd time there! Never disappointed!! Room and bathroom always clean and comfy!!! Alway recommend this place!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around
Stayed 1 night in Oct 2025

10/10 Excellent

Sammy

Stayed 3 nights in Oct 2025

10/10 Excellent

Marlin, Flossmoor

Liked: Staff & service, amenities, property conditions & facilities
Our dog is welcome and likes it here.
Stayed 1 night in Oct 2025

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed
Stayed 1 night in Sep 2025

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Nice grass area for the dog and chairs outside the room to relax and enjoy the evening.
Stayed 1 night in Oct 2025

10/10 Excellent

Joyce

Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Andy’s picks

Great room at a fair price. Wonderful neighborhood. Safe parking. Great breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
A little dated but for the price it was a good value for a one night stay. Their breakfast selection was better than others found at higher priced chains.
Stayed 1 night in Sep 2025

10/10 Excellent

GARRY

Stayed 1 night in Sep 2025

10/10 Excellent

Hector

Stayed 1 night in Sep 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was a nice hotel. Staff was very friendly and the room was overall in good condition.
Stayed 1 night in Sep 2025

6/10 Okay

allen

Travelled with group
Liked: Staff & service

Given Excellent rating-they must not expect much.

After looking at reviews and booking, because this motel had an "Excellent" rating, I was extremely disappointed. Staff was very friendly. We (3 rooms total) came in after midnight and were sent to the very back of the property. I was met with a bug laying on it's back. The motel had a musty, old smell. By the time I had checked out, I had gotten used to it. There may have been some updates, but not enough, in my opinion. The windows looked to be original to the motel and not clean around them, the tracks and the sills. The beds were good enough...I've had worse, but certainly had better. The pedestal sinks were a poor choice, because even with the little glass shelf above it, there is not any room for the hair dryer, etc. The bathroom did seem to be clean, however, other than the window area. The breakfast definitely was not "good", "great", "amazing" or "above average" as described in the reviews. The lady attending the breakfast area was very attentive and friendly, so we all gave her a very generous tip, because the quality of the food isn't her fault. I have NO idea how this hotel received 10/10 ratings or "Excellent" ratings. Trust me on this one, folks. If you are ok with a "Good" or "Very Good" rating, you may be satisfied with this, but this motel is the very reason I normally only stay in hotels with "Excellent" and above ratings. I assumed the few bad reviews I read were from people that aren't happy with anything and maybe wanted a refund. I was wrong.
Stayed 1 night in Sep 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nearby many locations
Stayed 5 nights in Sep 2025

2/10 Terrible

KIMBERLEY

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was definitely not a clean room or safe environment. There were bugs in the bed linens
Stayed 2 nights in Sep 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service

Good overall

Good location, nice staff, great price. It’s a plus to be able to park right outside your room for ease of entering and unloading/loading your luggage. Only “negative”-needs updating as it appears to not have been updated since the 1980s. Overall, good place to stay overnight while visiting for family weekend.
Stayed 1 night in Sep 2025

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. It was in a great spot, close to food and shopping. The outside of the buildings are not kept up, lots of spiderwebs and dirt.
Stayed 1 night in Sep 2025