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Best Western Springfield

2.5 star property

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Photo gallery for Best Western Springfield

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Seasonal outdoor pool, pool umbrellas, pool loungers
Free daily buffet breakfast
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6721 Commerce St, Springfield, VA, 22150
  • Springfield Town Center
    ‪8 min walk‬
  • Northern Virginia Community College - Medical Campus
    ‪2 min drive‬
  • The St. James Sports Complex
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Springfield

Suburban hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a microwave in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Change of towels is available on request
Best Western Springfield offers 177 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they enjoy the free breakfast at Best Western Springfield. During your stay, you're just a quick walk from Springfield Town Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute drive from Springfield Town Center and 5 minutes from The St. James Sports Complex
Best Western Springfield offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at Best Western Springfield. Free self parking is available.

This Springfield hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel Springfield Mall
Best Western Springfield Mall
Best Western Springfield Hotel
Best Western Springfield
Best Western Springfield Hotel Springfield
Springfield Best Western
Best Western Springfield Hotel
Best Western Springfield Springfield
Best Western Springfield Hotel Springfield

Best Western Springfield Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1009 reviews
Rating 8 - Good. 258 out of 1009 reviews
Rating 6 - Okay. 117 out of 1009 reviews
Rating 4 - Poor. 64 out of 1009 reviews
Rating 2 - Terrible. 68 out of 1009 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

sungha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Matthew, Alexandria

Stayed 2 nights in Jan 2025

10/10 Excellent

Teran

Stayed 4 nights in Apr 2025

10/10 Excellent

Daman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just came to the area for a concert and needed a one night stay. Prices were really high in DC, but the Best Western Springfield was well priced, with great reviews, and a full breakfast included. I especially liked the platter of hot sauces for the eggs and potatoes, and they have a fantastic coffee machine. I chose a double longdraw espresso. I've never stopped in the mixing bowl area, and i really liked the neighborhood. Lots of international dining options. The area was safe. Though it wasn't pool season, the pool looked nice. I'd definitely stay there again!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room, good breakfast

This was a great hotel. Room was spacious, breakfast had a lot of solid options. Staff was particularly helpful. Recommend!
Stayed 1 night in May 2025

8/10 Good

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the front desk receptionist didnt appear as friendly or welcoming. The first room I was in had an issue and the reception switched my room. I had originally requested a room at the top and it wasnt honored. After my room had an issue, she moved me to a room at the top level this time. The room was overall nice, however the heating and air unit made a very disturbing noise both nights I stayed. Due to the receptionist attitude or personality I was afraid to say anything so I just dealt with it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great stay!

Great stay! It was a great price. The breakfast was delicious and the location was great. Close to many grocery stores.
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stay here whenever in the area.

Wonderful breakfast offered with many options. Room was quiet, bed and pillows were comfortable. Hotel is near many stores and restaurants as well as conveient to I95 and I395. We stay here whenever we are in the area and it has never dissapointed us. Use Google maps to find it in an area with many flyover ramps.
Stayed 2 nights in Apr 2025

4/10 Poor

David

Stayed 4 nights in Apr 2025

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They have outsourced most of their staff and for large chunks of the day there is no human at the desk. They have a AAVGO terminal instead. While it can check you in and out and make room keys, it can't hand you some shampoo or coffee when the housekeeping staff forgets to stock the room yet again. (3 days with no supplies) It can't maintain physical control of the property, it can't deal with large drunken family groups yelling, sprinting up and down the halls, and banging on doors at 3 AM as they they struggle to understand how a room key works. It can't control busloads of teens playing stop the elevators. It can't find a maintenance person to make your toilet flush or make scalding hot water stop coming out of the cold side and filling the toilet tank. The property is old, the HVAC units are ancient, wheezing units that are 15 years past their use by date. Those two types of client seem to be the bulk of their business these days. If you are looking for a quiet place to sleep, look elsewhere.
Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

JAMES, Murrells Inlet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Rt 95, easy off and easy on. The hotel was clean, staff was friendly and breakfast was very good. Everything we look for when we're traveling and need a one-night stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
The property has been remodeled and looks great stuff was very helpful very clean and breakfast was plenty
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent experience, a very clean place
Stayed 2 nights in Apr 2025

6/10 Okay

Charles

Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & convenient

Good, clean hotel in a convenient location. Good value.
Stayed 1 night in Apr 2025

10/10 Excellent

Sugito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Wes

Stayed 8 nights in Apr 2025

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was very clean and easy to access it, parking was spacius
Stayed 1 night in Apr 2025

10/10 Excellent

Mario

Stayed 7 nights in Mar 2025

4/10 Poor

Siddarth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Felt like a motel, not a best western offering

Good Break fast was great Bad Room had a bunch of hair on one of the beds. It was really small. Felt like a motel, not like a best western offering. The sink was clogged. The most annoying of all - There was this load creepy alarm going off every now and then. We were told this was because people were using the wrong door to enter after hours and so the alarm. But this was really annoying. The only saving grace was the breakfast which was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Gyu Min

Stayed 1 night in Apr 2025

10/10 Excellent

Yuqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and clean! Real breakfast! Will definitely come back!
Stayed 1 night in Apr 2025