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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Lobby
Free daily full breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
400 Russell St, Hadley, MA, 01035
  • Place, University of Massachusetts Amherst
    ‪2 min drive‬
  • Place, Amherst College
    ‪3 min drive‬
  • Place, Emily Dickinson Museum
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪61 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(68 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

Hampton Inn Hadley-Amherst Area

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 946 reviews
The price is CHF 135
includes taxes & fees
9 Nov - 10 Nov
Hampton Inn Hadley-Amherst Area

About this property

Comfort Inn & Suites

Hotel with free breakfast, near University of Massachusetts Amherst
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Comfort Inn & Suites offers 100 accommodations with a safe and free newspapers. 32-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hadley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Inn & Suites. During your stay, you'll be within walking distance of University of Massachusetts Amherst. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 3-minute drive from University of Massachusetts Amherst and a few minutes from Amherst College
Comfort Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites. Self parking is free.

This Hadley hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Comfort Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 46 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Heather

Stayed 1 night in Jun 2025

10/10 Excellent

JACQUELINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was lovely. Staff was friendly. Room was perfect. Loved hanging out on the patio on the warm day. I would definitely come back here when visiting our family and friends.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mayra, St. Cloud

Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

8/10 Good

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close to UMass it is. Everything was clean and the staff was very friendly and helpful. The breakfast is one of the better ones I've had for a hotel continental breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Jodie

Travelled with family
Liked: Amenities
Quiet check in. Decent room. Clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Edward, Brooklyn

Stayed 1 night in Jun 2025

10/10 Excellent

Michele

Staff was fabulous! Accommodations were clean and beds were extremely comfortable. Location is not the best( one way in ) but it was less than a mile away from Amherst. I would definitely stay there again!! Five stars
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

2/10 Terrible

Abhishek

Stayed 3 nights in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away and pleasant to get into and out of.
Stayed 2 nights in Jun 2025

10/10 Excellent

Guy, Sarasota

Liked: Cleanliness, amenities, property conditions & facilities
The property has a nice indoor pool and it is in a quiet area.
Stayed 6 nights in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

2/10 Terrible

David

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice economy hotel. Good location. Near stores/shopping and UMass Amherst.
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for one night attending an event at UMass. The place was immaculate!
Stayed 1 night in Jun 2025

10/10 Excellent

Glenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My my highest rating for this establishment. Clean convenient great service lots of amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, amenities, and parking were all great!
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience! Everything was just what we had hoped for. Quite location and friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025