Property did not match the photos that are on Expedia. The room was not clean and in very poor condition, unsanitary. Microwave was in poor condition did not look clean. Mini fridge was missing shelving, not clean, and an unknown substance was stained to the floor in front of it. Stayed on night because it was so late when I finally was able to go to bed. Requested refund for remainder of nights because I would not be staying there another night and because of the misrepresentation of the facility photos on Expedia and was refused. I will never stay at this facility again and recommend avoiding it at all costs.
There was nothing to like about this place. It was literally the nastiest room Iâve ever stepped foot in. There was black mold all around the tub. There wasnât even a toilet paper roll. We made the mistake of opening the refrigerator⊠the smell that came from it made us all gag. We left. Checked out. Front desk staff offered nothing to make it right. I should have read reviews first!!
It was a very rough place. Looks like people just live there. I didnât feel safe with my elderly mother. When we arrived in the room it had a bad smell. We looked under the covers to at the mattress. It was black! We left the key in the room and left to find a safer place to stay. Would not recommend this property.
We were stocked by people, the room had a hole thru the door and didn't close all the way. The room smelled so bad we didn't even stay there more than 5 minutes. We found another hotel.
The place was filled with people i didn't feel safe there i Had to leave and go somewhere else the door didn't lock no blanket on the bed and room smelled like dog
Sticky floors and tile pealing up. Missing half the bathroom sink. No shower curtain.. smelled like mold and had mold and had mold in the bathrooms. And the lady at the front desk was buying drugs from and unknow person in the lobby.
We got to the property at 9:30 pm with the office closed. On the website, 10:00 pm is when the office closed. I called and was told office closes at 8:30 pm. The person lived on-site and came and checked us in. Most rooms are people who live there. A lady told us not to leave our bikes on our vehicle because they would probably be stolen. So we took them upstairs, because the ground floor was not available which I requested when I made the reservation. I made the reservation the day before, the desk person said she didn't get it until the next day in the afternoon. I got a message at 4 pm on the day of check-in that the first floor was not available.
The front desk staff,Courtney, was absolutely amazing! Best customer service skills I have seen in sometime! The building and room's were aweful! No bedspreads no soaps,roaches running every where,
Very very very dirty and bad place had to be given a blanket and sheets for the bed in my room was told they donât keep the bedding in the rooms. Floors and walls was covered in rochâs and bugs. Didnât stay at this hotel I had to leave and pay for another hotel down the road WOULD NOT RECOMMEND ANYONE STAY HERE. had to fight to get a refund back