Homewood Suites by Hilton Holyoke-Springfield/North

3.0 star property

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Fridge, microwave, stovetop, dishwasher
Terrace/patio
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Pet-friendly
  • Breakfast included

Explore the area

Map
375 Whitney Ave, Holyoke, MA, 01040
  • Holyoke Mall
    ‪5 min walk‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪36 min drive‬

Room options

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (1 Bedroom)

8.8 out of 10
Excellent
(26 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Non Smoking, Corner

8.8 out of 10
Excellent
(6 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Homewood Suites by Hilton Holyoke-Springfield/North

Hotel with free breakfast, a quick walk to Holyoke Mall
An indoor pool, a fitness centre and Access to hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Homewood Suites by Hilton Holyoke-Springfield/North offers 114 accommodations with DVD players and a safe. Beds feature premium bedding. Televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Holyoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Holyoke-Springfield/North. During your stay, you're just a quick walk from Holyoke Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym and basketball
  • Just a 1-minute drive from Holyoke Mall and 6 minutes from Wistariahurst Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Holyoke-Springfield/North offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Free breakfast is served daily. The business-friendly Homewood Suites by Hilton Holyoke-Springfield/North also features barbecue grills, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.
Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010261370
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Holyoke-Springfield/North
Homewood Suites Hilton Hotel Holyoke-Springfield/North
Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Hilton Holyoke-Springfield/North Hotel
Homewood Suites Hilton Holyoke-Springfield/North Holyoke
Homewood Suites by Hilton Holyoke Springfield/North
wood Suites Hilton HolyokeSpr
Homewood Suites by Hilton Holyoke Springfield/North
Homewood Suites by Hilton Holyoke-Springfield/North Hotel
Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó todo No me gustó mucho cloro en la piscina
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay, short
Stayed 1 night in Mar 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very happy with how they were able to accommodate our late check in due to it being our wedding day. was very impressed with the staff and how comfy the beds were
Stayed 1 night in Mar 2025

2/10 Terrible

Hanzel

Travelled with family
Disliked: Staff & service, property conditions & facilities
the room with a very strong bad smell
Stayed 1 night in Mar 2025

2/10 Terrible

Kaela

Travelled with family
Disliked: Cleanliness, staff & service

Very disappointed

When we arrived we found that our bathroom had not been cleaned. Someone left poop in the toilet and the shower was also very dirty. There was also a huge fight at the hotel. We were scared and called 911. Many cops came. We stay here often but we will not be back again. Very disappointed.
Stayed 2 nights in Mar 2025

10/10 Excellent

K

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was most acomadating.
Stayed 1 night in Mar 2025

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Nicola

Stayed 1 night in Mar 2025

10/10 Excellent

Omayra

Stayed 2 nights in Mar 2025

10/10 Excellent

Quetari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Surprised!

We stayed in the single king bed suite and it was absolutely fabulous! Being able to use my phone as a digital key and seeing the "Welcome Quetari" written on both TVs when I entered was a lovely, personal touch! I felt right at home and the staff were super friendly and accommodating. Plenty of amenities for everyone such as free breakfast, access to pool and fitness center as well as a basketball court outside too. It was a little chilly but I noticed they also have an outdoor BBQ grill and seating area for the warmer days. To say the least, I was pleasantly surprised and will defintely consider returning again for a night or two away.
Both TVs had my name in on them!
Little cutie pie was a sweet little treat 💕
Stayed 1 night in Mar 2025

8/10 Good

Shalla

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas, Rockville Centre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Alize

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
i never stayed here they canceled my reservation and i’m waiting for a refund and expedia is no help on getting my refund
Stayed 1 night in Mar 2025

8/10 Good

Sébastien

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Sophia

Liked: Staff & service
Property was nice , spacious . Nice pool wish they had dining on site
Stayed 1 night in Mar 2025

6/10 Okay

Delanie

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Cathi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. I wouldn’t stay there again
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Hotel. Would stay here again.

Clean hotel. I wouldn't use the cooking utensils provided, unfortunately the pots and pans were all really old non stick ones with the Teflon/non stick layers peeling off - they might as well not offer any at that point.
Stayed 1 night in Jan 2025

10/10 Excellent

LETICIA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and beautiful hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jarred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Giraldy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Feb 2025

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of shopping
Stayed 1 night in Feb 2025

8/10 Good

Bri' Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In and out easy. Comfortable and clean.
Stayed 1 night in Feb 2025