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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3930 S Overland Ave, Springfield, MO, 65807
  • Lester E. Cox Medical Center South
    ‪4 min drive‬
  • Bass Pro Shops Outdoor World
    ‪7 min drive‬
  • Wonders of Wildlife Museum & Aquarium
    ‪7 min drive‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel in Springfield with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. Housekeeping is available on request.
Quality Inn & Suites offers 52 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be close to Bass Pro Shops Outdoor World. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a business centre and laundry facilities
  • 7 minutes by car from Wonders of Wildlife Museum & Aquarium and 7 minutes from Bass Pro Shops Outdoor World
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Springfield hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn & Suites Hotel
Quality Inn & Suites Springfield
Quality Inn & Suites Hotel Springfield

Quality Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 260 out of 619 reviews
Rating 8 - Good. 203 out of 619 reviews
Rating 6 - Okay. 81 out of 619 reviews
Rating 4 - Poor. 38 out of 619 reviews
Rating 2 - Terrible. 37 out of 619 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good!

We had a really good time
Stayed 2 nights in Mar 2025

6/10 Okay

Dixie

Stayed 5 nights in Mar 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
better than Marriott
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jamie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Bed is hard as a rock
Stayed 1 night in Mar 2025

10/10 Excellent

Germarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Very comfortable
Stayed 2 nights in Mar 2025

2/10 Terrible

Frank

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Theresa

Breakfast was good. Only thing i didnt like was there was no elevator. Carrying a heavy suitcase up the steps was hard. No one offered to help, but neither did i ask, but i should have.
Stayed 5 nights in Mar 2025

8/10 Good

Whitney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is older but it was clean and family friendly.
Stayed 2 nights in Mar 2025

4/10 Poor

Brittnee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty had spider webs on the ceiling vending machine took our money and they refused a refund and we requested blankets and was never brought them
Stayed 1 night in Mar 2025

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area around hotel
Stayed 1 night in Mar 2025

6/10 Okay

Patrick W

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Never had a maid no one cleaned the room for a week
Stayed 7 nights in Mar 2025

6/10 Okay

Gladys, Oswego

Stayed 1 night in Mar 2025

8/10 Good

Robert, Sandy Hook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Candace

Stayed 1 night in Feb 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Daniel

Stayed 1 night in Feb 2025

4/10 Poor

Austin

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Bed was as rigid as a sheet of plywod, had to unplug the wall HVAC unit due to loud noise level when trying to sleep. Bare minimum room accommodations, no USB charger for phone charging, very tiny bathroom. Continental breakfast was the best part. Would not recomend to anyone.
Stayed 1 night in Feb 2025

10/10 Excellent

lilly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Thomas

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
In its own little area, away from the hustle and bustle.
Stayed 3 nights in Feb 2025

8/10 Good

Heather

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great room

It was actually a great room. The only negative about it is there was a cockroach in our room. It was only one, but still kind of gross.
Stayed 2 nights in Feb 2025