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Sarum Hotel

2.0 star property

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Photo gallery for Sarum Hotel

City view
Triple Room | Desk, soundproofing, iron/ironing board, cots/infant beds
Triple Room | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Outdoor pool
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Kitchen
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
19-21 New Saint John's Road, St. Helier, Jersey, JE2 3LD
  • St. Helier Central Market
    ‪11 min walk‬
  • Port of Jersey
    ‪12 min walk‬
  • Elizabeth Castle
    ‪14 min walk‬
  • Jersey (JER)
    ‪8 min drive‬

Room options

View all photos for Suite, Balcony

Suite, Balcony | Desk, soundproofing, iron/ironing board, cots/infant beds

Suite, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, cots/infant beds

Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | Desk, soundproofing, iron/ironing board, cots/infant beds

Family Room

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Desk, soundproofing, iron/ironing board, cots/infant beds

Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

Desk, soundproofing, iron/ironing board, cots/infant beds

Superior Suite

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Garden View

Suite, Garden View | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker

Suite, Garden View

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room | Desk, soundproofing, iron/ironing board, cots/infant beds

Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Single Room | Desk, soundproofing, iron/ironing board, cots/infant beds

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite

Suite | Desk, soundproofing, iron/ironing board, cots/infant beds

Suite

  • 44 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Interior

The Savoy Jersey

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1000)
The price is CHF 172
for 1 room
includes taxes & fees
23 Jul - 24 Jul
The Savoy Jersey

About this property

Sarum Hotel

Hotel with a bar, near Port of Jersey
A bar/lounge, a snack bar/deli and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Sarum Hotel offers 52 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Sarum Hotel, you're just a quick walk from The Georgian House. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from The Georgian House and 15 minutes on foot from Port of Jersey
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and an arcade/games room are also featured at Sarum Hotel.

Smoking is allowed in designated areas at this St. Helier hotel.

Languages

English, French, Italian, Portuguese, Romanian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per stay.
  • Cots (infant beds) are available for GBP 5.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Sarum Hotel St Helier
Sarum Hotel Hotel
Sarum St Helier
Sarum Hotel St. Helier
Sarum Hotel Hotel St. Helier

Sarum Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 52 out of 137 reviews
Rating 8 - Good. 54 out of 137 reviews
Rating 6 - Okay. 19 out of 137 reviews
Rating 4 - Poor. 9 out of 137 reviews
Rating 2 - Terrible. 3 out of 137 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Pamela

Stayed 7 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed, it was like a hostel and it was very noisy. I think we were the only guests in amongst all contractors staying there. The pool that was advertised was not functional and hadn’t been for a long time by the looks of it. There was no pool table as advertised and the public area was stacked with random matresses. We couldn’t open the windows fully due to scaffolding outside the window which felt very unsafe should there have been a fire. Every morning, before light we were woken up by people right outside our window chatting, smoking and coughing. All in all a very bad experience never to be repeated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with self catering facilities

Friendly, helpful staff. Comfortable room. Problem with toilet was remedied immediately. Hotel could do with pool area being smartened up. Sound proofing between rooms not the best. Loud music played a few evenings but was dealt with by staff when contacted. Great location for central St Helier, easy to walk to many areas. On the whole, a great stay in Jersey.
Stayed 10 nights in Jun 2024

10/10 Excellent

Paul

Stayed 4 nights in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2-star stay

I was pleasantly surprised. The room had an adequate size for me and had a kitchenette. The room and kitchenette were both very clean. Bed was very comfortable. Kitchenette had everything, cutlery, pans, toaster, microwave, small fridge and small vitro. Perfect if you're planning on staying for a few days! Bathroom was also very good size. The service was also very good, staff were friendly, polite and always greeted with a smile! Overall, a great place to stay considering it's a 2-star hotel.
Stayed 3 nights in May 2024

10/10 Excellent

steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

James

Stayed 2 nights in Sep 2023

10/10 Excellent

James

Stayed 4 nights in Sep 2023

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Manager and staff were very helpful and welcoming. Room was cosy and quiet, very clean and comfortable. Nothing too much trouble. Will definitely stay again.
Stayed 7 nights in May 2023

10/10 Excellent

Becca

Stayed 2 nights in May 2023

10/10 Excellent

Stephen Jonathan, West Wickham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, made me very welcome. Good-sized room with all amenities. Easy walk to shops and public transport. Would happily recommend.
Stayed 3 nights in Sep 2022

8/10 Good

ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities
10 minute walk from liberation station. Small, friendly hotel, noth8ng fancy but more than adequate for us. The pool is small but fine for a splash aboit
Stayed 3 nights in Sep 2022

10/10 Excellent

Mrs

Stayed 7 nights in Sep 2022

8/10 Good

Elisabeth

Liked: Staff & service, property conditions & facilities
Good location for accessing the bay and the centre of town. Spotlessly clean, - and very happy to have a fan in the room as well as the mini kitchenette
Stayed 5 nights in Sep 2022

10/10 Excellent

ALEXANDER, London

Liked: Staff & service, amenities, property conditions & facilities
so helpful and modern room
Stayed 2 nights in Jul 2022

10/10 Excellent

ANGIE

Travelled with family
Liked: Cleanliness, staff & service
The staff could not have been more helpful. The suite was so lovely with 2 bathrooms. Would highly reccmend
Stayed 1 night in May 2022

8/10 Good

Gill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & clean, helpful staff. However, it was quite a busy road so quite noisy overnight.
Stayed 1 night in Sep 2021

8/10 Good

Phyllis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly, helpful staff, clean accommodation, bathroom small hardly any room to stand in from of the basin
Stayed 5 nights in Sep 2021

4/10 Poor

Najma

Travelled with family
Liked: Cleanliness, room comfort

Pleasant hotel staff. Good facilities. Area poor

Travelled with a child. Hotel staff were friendly but no lift and had to carry luggage up stairs. Room was in good, clean condition. No mirror in room to dry hair. No plug for hair dryer in/near bathroom where they had the only mirror. Surrounding area is not great. Swearing and fighting in the street until 2am. Also dogs and smoking allowed in the hotel. If any of this does not appeal to you, do not stay here
Stayed 1 night in Aug 2021

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* Star Hotel (Good Value for money)

Wow! This friendly hotel in my opinion is excellent. Perfect location near beach, Elizabeth catle,shops and restaurants. My room 114 was fully refurbished and has smart TV where you can watch your Netflix has twin room for my daughter so she has privacy. It has a good size pool but didn’t get to use it, too busy exploring this beautiful island of Jersey. Lots of places to go and see. My advice is to use the buses, they are excellent and cheap. Get a day pass for unlimited ride. Taxi will rip you off. Bus will cost you £2 from the Airport and it takes 15mins. The hotel manager called Cristina and her staff were helpful,friendly and informative. I forgot the bar is good with TV and games room for the Kids. Overall our stay for 5 days wasn’t enough. I think a week will be ok cos you’ll get to see a lot in Jersey. One more if you like fish and chips, I would recommend you to go Erlinda’s fish and chips near Apollo hotel not far from Queens st. Been there 2x. The best!!
Plemont Bay
Gorey Castle
Stayed 4 nights in Aug 2021

10/10 Excellent

G S A F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic value

Amazing location for St. Helier centre bars and restaurants. Ok lets be straightforward, this is no 5* hotel, but its exceptionally clean, all rooms have a large en suite bathroom, plus a small kitchen area in each room which includes kettle, toaster, fridge, all cutlery and plates etc, and 2 cooking rings plus the sink and draining board. Rooms are cleaned everyday. The staff are exceptional and will help in anyway the can. If you want somewhere clean, in a fantastic location then look no further. Thanks to Christina and Alex for naking us so welcome.
Stayed 12 nights in Jun 2021

10/10 Excellent

karyann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for our family

It was amazing everything we needed
Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location a 5 minute walk from town Staff very friendly and helpful. Clean Kitchen in room, handy Room could do with some tlc and basic maintenance
Stayed 2 nights in Oct 2019