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The Club Hotel and Spa

4.0 star property

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Photo gallery for The Club Hotel and Spa

Indoor pool, seasonal outdoor pool, pool loungers
Hallway
Exterior
Rooftop terrace
Lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Green Street, St. Helier, Jersey, JE2 4UH
  • Place, King Street
    ‪6 min walk‬
  • Place, St. Helier Central Market
    ‪6 min walk‬
  • Place, Port of Jersey
    ‪11 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Studio

Studio | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Studio

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Suite

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Master Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Deluxe Room

  • 24 sq m
  • Sleeps 1
  • 1 King Bed

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About this property

The Club Hotel and Spa

Family-friendly hotel with full-service spa and steam room
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
The Club Hotel and Spa offers 46 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. Plasma televisions come with satellite channels, video game consoles and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This St. Helier hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and portable fans. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Club Hotel and Spa. During your stay, you're just a quick walk from Howard Davis Park. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with hot stone massages, Ayurvedic treatments or body treatments at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a steam room and bicycles to rent
  • Just a 5-minute walk from Howard Davis Park and 14 minutes on foot from Port of Jersey
  • Airport shuttle service available for a fee
The Club Hotel and Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There are 2 meeting rooms available. A seasonal outdoor pool, a steam room, and spa services are also featured at the family-friendly The Club Hotel and Spa. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star St. Helier hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Bohemia – This fine-dining restaurant serves lunch and dinner. 1-star Michelin rating.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bohemia

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • 4 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • Plasma TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per day.
  • Cots (infant beds) are available for GBP 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.00 to 20.00 per person
  • Airport shuttle fee: GBP 25 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
The Club Hotel and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Club Hotel St. Helier
Club St. Helier
The Club Hotel Spa
The Club Hotel and Spa Hotel
The Club Hotel and Spa St. Helier
The Club Hotel and Spa Hotel St. Helier

The Club Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 519 reviews
Rating 8 - Good. 160 out of 519 reviews
Rating 6 - Okay. 26 out of 519 reviews
Rating 4 - Poor. 10 out of 519 reviews
Rating 2 - Terrible. 10 out of 519 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in an excellent location for exploring St Helier and had free guest parking. The room was a good size and very comfortable. Staff were lovely and very helpful. The kitchen preparing breakfast was excellent and the serving staff were efficient, helpful and friendly. We loved having our breakfast. The Spa pool was very nice too. We would definitely come here again.
Stayed 4 nights in Oct 2025

6/10 Okay

Bea

Travelled with partner
Liked: Cleanliness
Reception staff were helpful and friendly, spa and breakfast staff were not so. Hotel was a little tired, bathroom door was rotting and large amount of scale build up around the shower door. Bedding was good and bed was comfortable. Food at breakfast was good. Not made to feel welcome on our one visit to the spa. A week after we left the hotel and I have still not received my £50 deposit for the minibar or any bar food bill. This is another hassle to chase up. Outside of the hotel was dusty/dirty and could do with a sweep/wash. All in all the hotel was ok but not one I would use again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was excellent, i have mobility issues and the pool is down a steep staircase but manageable if you take it carefully. Maggie and Simone gave us fantastic massages and facials and the facilities were great, really relaxing . The hotel itself was wonderful, location perfect, a bit confusing as to where reception is but apart from that it was perfect. Prosecco on arrival, top notch breakfast, loads of choice and all of the staff are so friendly, Elephantus was so helpful on reception, everything went very smoothly. The sink in the bathroom was very low, i think it was meant to be disabled friendly but it was more awkward for me , jersey as a whole doesnt have the same disability laws as the uk and is hard to navigate and extremely busy. Overall the hotel is amazing and i would highly recommend it and all its facilities.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gavin Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff, really comfortable beds, clean rooms and fabulous breakfast. Swimming pools and spa areas are great too.
Stayed 6 nights in Sep 2025

4/10 Poor

Therese

Liked: Staff & service, amenities
Disliked: Cleanliness
Bathroom in room needs upgraded especially the bath. Stayed for 7 nights and don’t think my bedding was changed. Table tops were dusty. Pool areas lovely. Breakfast was very expensive for what it was Bar food was very good. Staff professional and approachable
Stayed 7 nights in Sep 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend break..........

Lovely hotel just a 10 minute walk from town centre. Clean with good amenities but have to give a special shout out to the barman who made the best Old Fashioned ever! Great breakfasts and the Spa was fabulous - had a wonderfully relaxing massage. Would highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

T M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

jill linda

Stayed 5 nights in Sep 2025

10/10 Excellent

Ronald G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location and easy walking to restaurants and shops. Bus service was brilliant and travel time to beaches and scenic locations short.
Stayed 7 nights in Aug 2025

6/10 Okay

Elisabeth

Stayed 1 night in Aug 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities
A great stay and excellent staff! They are a huge credit to the hotel. The hotel needs some updating as it is quite tired and the rooms need updating. An iron would ideally be in the room as would simple things like toothpaste. This is waht I would expect in a suite in a 5 star hotel. But a great stay and the restaurant is great!
Stayed 1 night in Aug 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Anthony Robert, Ickenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall ok this would be a solid three star if it were not for the excellent bistro. Room was tired, examples: bedside lamps wonky, curtain rails not operating correctly, bathroom grout looking tired and sealant had been redone badly. Biggest issue was the bed, the mattress was collapsed and it felt like they put a topper on it to resolve the problem, I didn’t take the sheets off to look. Last of all no turn down service at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
A glass of Champagne at breakfast always a winner. Just some more visual clues as to your ordinary restaurant being open on Mondays. We were under the impression that Bohemia was your only eating place. Also the music down in the dining area - Too Loud and obscure for a relaxing supper. Consistent drum beats and wailing sounds. Off putting in the extreme. Thanks
Stayed 2 nights in Jul 2025

10/10 Excellent

Gideon

Travelled with family
Liked: Property conditions & facilities, room comfort

Great stay, saved our trip!

Great stay, friendly service after a horrible experience at another hotel in Jersey forced us to book a room here last minute. Free glass of Prosecco to help us relax, lovely room, great location. Definitely will visit again
Stayed 2 nights in Jul 2025

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent staff. Would be 5 stars but hotel just needs a little bit of TLC in places. Great location with St Helier centre within a few minutes walk and the bus station at most 10 minutes walk away
Stayed 7 nights in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant polite staff. Room decent and clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, friendly and helpful staff. Nice indoor pool as well as outdoor pool. Good central location for exploring the town and beyond
Stayed 3 nights in Jun 2025

6/10 Okay

Louise

Travelled with family
Conveniently located. Needs refurbishing and housekeeping needs improvement.
Stayed 3 nights in May 2025

8/10 Good

Thomas

Stayed 4 nights in May 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent hotel, the staff were so friendly and helpful. Plenty of parking and the indoor pool was lovely. Restaurant food was delicious.
Stayed 3 nights in May 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming Jasmine was very informative and helpful at check-in
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jersey quick break

This is the only place we go to in jersey, everyone and everything about the hotel is so nice from beds to pool to terrace bar staff, especially Jo the barman, his attentiveness is amazing
Stayed 3 nights in May 2025