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Casino Queen Hotel

3.0 star property

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Photo gallery for Casino Queen Hotel

Lobby
Casino
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
200 Front Street, East St. Louis, IL, 62201
  • Place, Casino Queen
    ‪3 min walk‬
  • Place, Gateway Arch National Park
    ‪5 min walk‬
  • Place, Gateway Arch
    ‪2 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room with Two Queen Beds Gateway Arch River View

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room with Two Queen Beds Gateway Arch River View

8.4 out of 10
Very good
(41 reviews)
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room with view of the Gateway Arch and River

Deluxe King Room with view of the Gateway Arch and River | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe King Room with view of the Gateway Arch and River

8.2 out of 10
Very good
(64 reviews)
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Two Queen Beds and a Casino View

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room with Two Queen Beds and a Casino View

8.0 out of 10
Very good
(135 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room with King Bed and Casino View

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room with King Bed and Casino View

8.2 out of 10
Very good
(114 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casino Queen Hotel

Riverside hotel with casino and fitness centre
A casino, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Casino Queen Hotel offers 157 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Casino Queen Hotel. During your stay, you're just a quick walk from Casino Queen. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a gym
  • Guests speak favourably about the proximity to public transport and the value of their stay
  • Just a 3-minute walk from Malcolm W. Martin Memorial Park and a 4-minute drive from Busch Stadium
Casino Queen Hotel offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 3 meeting rooms are available. A casino, a vending machine, and a sportsbook are also featured at the business-friendly Casino Queen Hotel. Free self parking is available.

This 3-star East St. Louis hotel is smoke free.

Casino Queen Hotel has a restaurant on site.
Deli and Chips – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Deli and Chips

Things to do

  • 27 gaming tables
  • 997 slot machines
  • Casino (38,000 square foot of space)
  • Gym
  • Indoor pool
  • Sportsbook

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Casino Queen Casino Adult only East St. Louis
Casino Queen Hotel East St. Louis
Casino Queen Hotel
Casino Queen East St. Louis
Casino Queen Hotel Hotel
Casino Queen Hotel East St. Louis
Casino Queen Hotel Hotel East St. Louis

Casino Queen Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 767 out of 1974 reviews
Rating 8 - Good. 510 out of 1974 reviews
Rating 6 - Okay. 373 out of 1974 reviews
Rating 4 - Poor. 175 out of 1974 reviews
Rating 2 - Terrible. 149 out of 1974 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Wendy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Worst hotel ever! Bring your own blankets!

Worst experience ever! Book 2-double rooms months ago for this past Friday. Arrived around 530p. As I was checking in the gal said she had to call her manager for approval but didnt say why. She came back and said she only had 2-king rooms available. I explained that would not work and I booked a long time ago. They offered rollaways. Fine.. get to one room and they delivered 4 roll aways and no bedding. We called and said 2 rollaways would be fine, please pickup the other 2 and deliver bedding. They agreed. We went to the game. Returned. No bedding still. Called down again and was promised it was on its way. 45 min later, no bedding. Called again. This time a new gal says she is the only one working and cannot leave the desk. Told me to come get it. I explained I had 2 sleeping infants and could not do that and we had called multiple times earlier. She said she would stwp away and bring it up when she was done with customers. 30 min goes by. I call again because still no bedding. Mind you its after 1am!!!!!! She says its on its way. 2am no bedding. Finally covered the babies with the not wrt towrls. Covered myself with a towel and laid down on possibly the worst, stinkiest roll away ever. Worst night of sleep ever. There were 2 gals fist fighting in the hall between 2-3 am. Charter to was the only decent thing about this hotel. Im demanding a refund! They was horrible
Stayed 1 night in Sep 2025

8/10 Good

Pam

Travelled with partner
Liked: Cleanliness
Property was ok. It fit our needs for the weekend.
Stayed 2 nights in Sep 2025

4/10 Poor

Chris

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is in poor condition.
Stayed 2 nights in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Devyn

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Large comfortable room, convenient location (right by a metro station), easy parking, choice of restaurants in the casino. Fairly minor, but the state of the carpet in the room and the corridor was awful. Large stains all over it.
Stayed 2 nights in Aug 2025

8/10 Good

Arlene

Stayed 1 night in Aug 2025

8/10 Good

benny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Charles

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Needs upgrading

The hotel needs some upgrading. The carpets are stained. The restroom has signs of wear and tear. Toilet was broken.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

James

Travelled with family
Disliked: Amenities, property conditions & facilities
I've stayed here 3 times in the last year and a half. Each time I have to remind myself of what I paid for the stay. The hotel could really be nice if they invested some money to spruce up the place. Dirty carpets, torn lampshades, constantly running toilet, and this trip one of the elevators wasn't working. I like the hotel, but they can and need to do better.
Stayed 2 nights in Aug 2025

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable

Clean and comfortable beds, nice staff. Wish they had complimentary breakfast instead of having to go to the casino to purchase a quick breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kurtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and spacious room
Stayed 1 night in Aug 2025

10/10 Excellent

Dwaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip was excellent but No microwave in the room
Stayed 2 nights in Aug 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some staff could use a little customer service training. Couple ladies at checkout just acted like they didn't want to be there.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here the last 5 years for a game. We will always stay here!
Stayed 1 night in Aug 2025

2/10 Terrible

Miloradov

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude and incompetent staff. Very dirty and unsafe area. Would not recommend
Stayed 2 nights in Aug 2025

6/10 Okay

Jacanain

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience being right next to the casino but we did hear a gunshot from a drive by on the road💀 that was the only bad part of the place, the staff was nice and it made for a great trip.
Stayed 2 nights in May 2025

4/10 Poor

Scott, Independence

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I was first given room 501. Upon reaching floor 5 the hallway carpet was dingy and stained. Once inside room 501 the carped was incredibly stained throughout the entire room. Although everything else seemed clean, with the carpet as filthy as it was it gave the impression they just don't care. I booked a king room and 501 was 2 doubles. I went back to the check-in and spoke with the same lady that just checked me in. The process to get the correct room took 20 minutes. She asked my name 4 times during the process, twice after I showed her my ID which she copied upon first check in. She asked 3 times during these 20 minutes what room number she gave me. Eventually she said she gave me the wrong reservation. During the process I told her and the other check-in lady how bad the carpets were in the room and hallway and they should really get that replaced. She said that is in process. I told her it did not appear to be in process. I was given room 523, the carpet was just as bad in this room. They clearly don't care about first impressions. The view of the St Louis Arch was fantastic, so they do have that going for them.
Stayed 1 night in Aug 2025