2/10 Terrible
Natasha
Travelled with family
17 Feb 2026
Disliked: Cleanliness, staff & service
My sons PlayStation 5 was left in the room along with my husbands robe, by the time we left and traveled to our next destination which was almost two hours away when I called there was no sign of the game system but the black robe was found. I am sure the housekeeper stole it. I called and the general manager said she would call me the next day she needed to wait to hear back from the housekeepers they were gone for the day she was so confident that they turn in everything they find I ended up calling corporate and complained about how she handled things she didn’t call
Me the next day !!! The situation …it’s being investigated of the robe was found the game armed was too. I would never stay there again
The customer service was terrible!!
she handled
Natasha
Stayed 1 night in Feb 2026




















