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Holiday Inn Express Hotel and Suites St. Charles by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Hotel and Suites St. Charles by IHG

Indulge in a self-service buffet featuring a variety of savory options, including turkey sausage and bacon.
Classic hotel with a central entrance and covered porch, situated on a well-maintained lawn.
Welcome to our hotel lobby, featuring a spacious seating area with armchairs and a rug, a reception desk, and a balcony with a railing.
Relax in a stylish lobby with a vibrant mural, comfortable seating, and elegant touches.
Two single beds with white bedding and a wooden headboard, set against a backdrop of a large window and geometric patterned blind.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
3098 Elm Point Industrial Drive, St. Charles, MO, 63301
  • Historic Main Street
    ‪5 min drive‬
  • St Charles Convention Center
    ‪9 min drive‬
  • Ameristar Casino St. Charles
    ‪10 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Welcome to our reception area, where friendly staff are available to assist with your stay. Guests can check in and access amenities from the computer monitor and telephone.

Country Inn & Suites by Radisson, St. Peters, MO

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1007)
The price is CHF 95
for 1 room
includes taxes & fees
29 Jul - 30 Jul
Country Inn & Suites by Radisson, St. Peters, MO

About this property

Holiday Inn Express Hotel and Suites St. Charles by IHG

Hotel in St. Charles with free breakfast and fitness centre
An indoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Holiday Inn Express Hotel and Suites St. Charles by IHG offers 73 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel and Suites St. Charles by IHG. During your stay, you'll be close to Ameristar Casino St. Charles. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy barbecue while dining at Sugarfire BBQ Restaurant
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and a computer
  • On-site recreation includes a gym
  • 12 minutes by car from Hollywood Casino Amphitheatre and 12 minutes from Ameristar Casino St. Charles
Holiday Inn Express Hotel and Suites St. Charles by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. A vending machine, multilingual staff, and laundry facilities are also featured at Holiday Inn Express Hotel and Suites St. Charles by IHG. Free self parking is available.

This 3-star St. Charles hotel is smoke free.

Guests are served a free buffet breakfast.
Sugarfire BBQ Restaurant – This restaurant specialises in barbecue.
Rookies Bar & Grill – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Restaurants on site

  • Rookies Bar & Grill
  • Sugarfire BBQ Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 9:00 PM
  • Alcohol isn't served at Holiday Inn Express Hotel and Suites St. Charles by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel St. Charles
Holiday Inn Express St. Charles
Holiday Inn Express Hotel Suites St. Charles
Inn Express St Charles
Holiday Inn Express Hotel Suites St. Charles
Holiday Inn Express Hotel Suites St. Charles by IHG
Holiday Inn Express Hotel Suites St. Charles an IHG Hotel
"Holiday Inn Express Hotel Suites St. Charles an IHG Hotel"
Holiday Inn Express Hotel and Suites St. Charles by IHG Hotel

Holiday Inn Express Hotel and Suites St. Charles by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 329 out of 701 reviews
Rating 8 - Good. 203 out of 701 reviews
Rating 6 - Okay. 77 out of 701 reviews
Rating 4 - Poor. 53 out of 701 reviews
Rating 2 - Terrible. 39 out of 701 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jesse

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is falling apart. It’s honestly shocking for a Holiday Inn Express. First they tried to charge for for a different traveler even though they had my ID — it was for several THOUSAND dollars. Then the room’s bathroom was a mess and the pool was not in good condition. The front staff was polite but did overall this was the worst experience I’ve had from my favorite hotel brand.
Stayed 1 night in Apr 2025

4/10 Poor

JoAnn

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Maureen

Stayed 2 nights in Mar 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Kimberley

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Our room seemed clean as we entered, however upon further inspection, there was a beer can left in the window sill, the ice bucket had dirty tissues in it and the sofa bed had hair and crumbs all over it. The pool seemed dirty, however it may have been just the lighting or something else. Other than that, the service was good and everything else went well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Michele

Travelled with partner
Room was beautiful and very clean. Halls were noisy with other guest. Breakfast was made fresh. We will return.
Stayed 2 nights in Nov 2024

10/10 Excellent

LaVantheone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “Staff” was Awesome!!
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms.

The friendliest most accommodating staff. We continue to return because of them.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities
New, clean, quiet. Toilet needed repair, as it didn’t stop running when tank filled.
Stayed 3 nights in Dec 2024

6/10 Okay

Michelle

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Change in management?

I am worried this property is on the decline - attention to details. Faucet handle in bathroom came off - flange around door stop fell off - the pool needed maintenance (chlorine) and was cold - the breakfast was lukewarm at best and not as much variety as on previous stays. The printed TV guide laminated in the room - not correct - no Wi-fi on the TV so no access to stream - TV guide on the TV also not correct. You are left to just scroll and hope..Has this changed owners? It makes me wonder
Stayed 2 nights in Nov 2024

10/10 Excellent

James Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our three night stay at this hotel was wonderful. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

St Charles, MO Holiday Inn Express

Courteous Staff, Room was clean and spacious. Met our needs nicely Enjoyed the breakfast buffet
Stayed 1 night in Oct 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda, Corwin

Stayed 1 night in Sep 2024

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was broken and would not stay up in a correct position. The towel shelf was pulling off the wall.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great breakfast. Very helpful staff.
Stayed 3 nights in Sep 2024