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MainStay Suites St. Louis - Galleria

2.5 star property

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Photo gallery for MainStay Suites St. Louis - Galleria

Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Outdoor pool
Interior entrance
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
8011 Galleria Parkway, Richmond Heights, MO, 63117
  • Place, Saint Louis Galleria Mall
    ‪6 min walk‬
  • Place, Shaw Park Tennis Center
    ‪2 min drive‬
  • Place, St. Louis Zoo
    ‪5 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed, Non Smoking, Mobility Accessible Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Non Smoking, Mobility Accessible Tub

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed, Non Smoking, Roll in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Non Smoking, Roll in Shower

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

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About this property

MainStay Suites St. Louis - Galleria

An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning and laundry facilities. Weekly housekeeping is available.
MainStay Suites St. Louis - Galleria offers 152 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. 43-inch LCD televisions come with premium cable channels and pay-per-view films. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond Heights hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites St. Louis - Galleria. During your stay, you're just a quick walk from Saint Louis Galleria Mall. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes tennis courts, a gym and basketball
  • 8 minutes by foot from Saint Louis Galleria Mall and a 4-minute drive from Forest Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
MainStay Suites St. Louis - Galleria offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. The business-friendly MainStay Suites St. Louis - Galleria also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of MainStay Suites St. Louis - Galleria was completed in May 2025.

This Richmond Heights hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 19 buildings
  • 2 floors
  • Built in 1986
  • Fireplace in lobby
  • Renovated entire property - May 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MainStay Suites St. Louis - Galleria Hotel

Residence Inn by Marriott St. Louis Galleria

MainStay Suites St. Louis - Galleria Richmond Heights

MainStay Suites St. Louis - Galleria Hotel Richmond Heights

MainStay Suites St. Louis - Galleria Reviews

Reviews

6.2
Rating 10 - Excellent. 56 out of 191 reviews
Rating 8 - Good. 24 out of 191 reviews
Rating 6 - Okay. 38 out of 191 reviews
Rating 4 - Poor. 29 out of 191 reviews
Rating 2 - Terrible. 44 out of 191 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Mercedes

Stayed 4 nights in Feb 2026

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities
Every 1 was so pleasant and sweet. Very clean and quiet.
Stayed 3 nights in Feb 2026

8/10 Good

Karen

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I needed to be out of the house because Flooring was put down. This place was perfect for that. It was a large room with a bedroom area, a full kitchen and a loveseat chair and TV. I could bring my cat and it was very comfortable not five star because it isn’t nice enough for that. And on the weekends, I have to say there was a lot of people there, but it was still pretty quiet.
Stayed 2 nights in Feb 2026

4/10 Poor

Phillip

Travelled with family
Disliked: Cleanliness, amenities
Called right when we checked it about an issue with the toilet, the lady didn't care, said you were sold out and there was nothing she could do. Called Saturday and still nothing. There were ants in the kitchen, the shower was dirty, the neighbors were loud and were smoking weed at all hours of the night. Very poor experience.
Stayed 3 nights in Feb 2026

4/10 Poor

Amy

Liked: Cleanliness, staff & service
When I arrived at MainStay Suites – Galleria, I was about an hour early for check-in. I asked about early check-in availability and was offered a complimentary upgrade, which I appreciated. The check-in process appeared smooth, and I was given keys to my room. However, when I entered the room, I immediately noticed trash on the floor. As I looked further, I saw personal belongings throughout the space — headphones, snacks, shoes, and other items — making it very clear the room was currently occupied. Thankfully, the guest was not inside at the time, but this could have been an extremely uncomfortable and potentially unsafe situation for both parties. Shortly after, I received a call stating the room was “fine,” just that the heat was not working. I clarified that the real issue was that someone else was actively staying in the room. I was then reassigned to another room farther away, which fortunately was vacant and ready. While I understand that mistakes can happen, being issued keys to an occupied room is a significant security concern. It left me feeling unsettled for the remainder of my stay, knowing that another guest could potentially be given access to my room in the same way. Beyond the initial complimentary upgrade (which was offered before this incident occurred), no acknowledgment or service recovery was offered. I hope management takes this matter seriously, as guest safety and room security should be a top priority.
Stayed 1 night in Feb 2026

2/10 Terrible

Brady

Disliked: Cleanliness, amenities, property conditions & facilities
First room was in rough shape, had to request a different roof. They also told us 7-10 business days to get our deposit back and it's been almost a month. Have tried contacting them and can't get through to anyone.
Stayed 1 night in Jan 2026

2/10 Terrible

Rhondatay

Disliked: Cleanliness, amenities, property conditions & facilities
Had to wait an hour after check-in because the room wasn’t ready and housekeeping where cleaning.The remote to the tv in the bedroom didn’t work and the kitchen floor was sticky.Outside the room there where dog poop on the sidewalk by the room
Stayed 1 night in Feb 2026

6/10 Okay

Paula

Travelled with family and small children
The room was ok but had stains in the bathroom, the carpet wasn't afixed and for sn extended stay out was missing a blow dryer, a pan I jad to go to the front desk to get abs had to take old towels to the desk in order to get replacements. There was also a weird faint smell like paint.
Stayed 2 nights in Feb 2026

10/10 Excellent

Alisa

Stayed 1 night in Feb 2026

8/10 Good

Tyna

Nice room
Stayed 1 night in Jan 2026

8/10 Good

Curtis

Stayed 2 nights in Jan 2026

2/10 Terrible

Keira

Disliked: Amenities
Amenities were not available.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vern

Liked: Cleanliness, property conditions & facilities
The staff, everyone was compassionate and very accommodating!
Stayed 4 nights in Jan 2026

10/10 Excellent

rontrez

Stayed 2 nights in Jan 2026

10/10 Excellent

Shona

Stayed 2 nights in Jan 2026

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

2/10 Terrible

Haven

I never stayed at the hotel they took my money I paid for a room but never got to get keys because I wanted to cancel because I didn’t have a $300 deposit and I never received my money back
Stayed 1 night in Dec 2025

10/10 Excellent

Darmell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms for great price
Stayed 1 night in Jan 2026

6/10 Okay

Shane

Stayed 1 night in Jan 2026

2/10 Terrible

Alisha

Business traveller
Disliked: Cleanliness
Not clean / microwave didn’t work/ pet hair everywhere/ bathroom sink didn’t work
Stayed 1 night in Jan 2026

8/10 Good

Kenyae

Stayed 1 night in Jan 2026

6/10 Okay

Sherry

Stayed 1 night in Dec 2025

10/10 Excellent

Curtis

Stayed 2 nights in Jan 2026

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

2/10 Terrible

Paula

Stayed 1 night in Dec 2025