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Red Roof Inn St Louis - Westport/ Maryland Heights

2.0 star property

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Photo gallery for Red Roof Inn St Louis - Westport/ Maryland Heights

Exterior
Lobby
Lobby
Superior Room, 1 King Bed (Smoke Free) | Blackout curtains, free cots/infant beds, free WiFi, bed sheets
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
11837 Lackland Rd, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪9 min walk‬
  • Place, Hollywood Casino Amphitheatre
    ‪9 min drive‬
  • Place, Hollywood Casino
    ‪10 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed (Smoke Free)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed (Smoke Free)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Double Beds (Smoke Free)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed (Smoke Free)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn St Louis - Westport/ Maryland Heights

Hotel in Maryland Heights with free parking
Coffee/tea in a common area, a business centre and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services and a banquet hall are on-site.
Red Roof Inn St Louis - Westport/ Maryland Heights offers 158 accommodations, which are accessible via exterior corridors and feature free toiletries and blackout curtains. Flat-screen televisions come with premium cable channels.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Red Roof Inn St Louis - Westport/ Maryland Heights, you'll be within walking distance of Westport Plaza. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, laundry facilities and a lift
  • 9 minutes by car from Hollywood Casino Amphitheatre and 12 minutes from Ameristar Casino St. Charles
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business centre on site. Red Roof Inn St Louis - Westport/ Maryland Heights also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Maryland Heights hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn St Louis Westport
Red Roof Inn St Motel Westport Louis
Red Roof Inn St Louis Westport Motel Maryland Heights
Red Roof Inn St Louis Westport Motel
Red Roof Inn St Louis Westport Maryland Heights
Red Roof Inn St Louis Westport
Red Roof Inn St Louis - Westport/ Maryland Heights Hotel

Reviews

Red Roof Inn St Louis - Westport/ Maryland Heights Reviews

5.4

5.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 115 out of 1002 reviews
Rating 8 - Good. 182 out of 1002 reviews
Rating 6 - Okay. 213 out of 1002 reviews
Rating 4 - Poor. 173 out of 1002 reviews
Rating 2 - Terrible. 319 out of 1002 reviews

Reviews

2/10 Terrible

Areial

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel, staff was nice but we got into our hotel room and the room was disgusting. We ended up leaving and not staying
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jul 2025

8/10 Good

Jeffery

Liked: Cleanliness
Property was nice room was nice
Stayed 1 night in Jul 2025

8/10 Good

George

Stayed 4 nights in Jul 2025

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

One of the worst ever
Stayed 1 night in Jul 2025

6/10 Okay

Walter

Stayed 1 night in Jul 2025

6/10 Okay

Brittany

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Many people roaming around throughout the night felt very unsafe. Property was unsafe.
Stayed 1 night in Jun 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very comfortable, room recently renovated! Only complaint, room smelled of Marijuana, but we brought our own air freshener, little tree Vanillaroma and it cleaned it up in just a few min after hanging it on the a/c fan.
Stayed 1 night in Jun 2025

2/10 Terrible

Hayley

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I upgraded to a deluxe room after being told it was bigger and it wasn't. The lock on the door was lose and didnt work great. Sheeta were stained and gross. The dresser was broken and not clean we we arrived. We stayed 5 nights with 4 people and the front desk wouldnt give any extra pillows. When asking for extra towels, only 2 provided, they wouldn't at first. We ran out of toilet paper and other supplies as well after being there 3 days and they were hestiant to give any more to us. After paying $700 for this stay I am not happy at all.
Dirty draw.
Hole in bathroom wall.
Broken lock.
Dirty or stained sheets.
Stayed 6 nights in Jun 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odor. Dirty bathroom floor! No light by the bed for reading. Plug-in for phone charger was near the floor behind table. No toilet paper holder or towel rack. Several hair on bedding, pillow, shower. Horrible, thin, cheap, rogh towels and wash cloths.
Stayed 1 night in Jun 2025

4/10 Poor

Justine

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Arrived to check in and the room we were given had not had housekeeping. There was urine in the toilet and a half consumed bottle of Gatorade on the counter. The strike plate on the door was broken causing the door to not latch properly or lock when closed. Went to switch rooms and was told they would just send housekeeping and “fix” the door. We did not have time to argue and ended up leaving as early as possible the morning after our event.
Stayed 1 night in Jun 2025

4/10 Poor

Adrian

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
I was stranded in St Louis and needed a place to stay for one night until I could get back home the next day. I prepaid online but didn't have my proper credentials with me, but instead of turning me away, the staff worked with me to get verification so I wasn't stuck without a place to stay. They were super friendly and helpful. The building could use some upgrades aesthetically, but overall, for the price, they are good. The rooms just have the basics but were clean. What impressed me was the friendliness of the staff and willingness to work with me in a bind going above and beyond. They could have just refused my stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend this hotel to anyone. It was bad; there was an inch gap under the door. The bathroom door had crayon on the back of it. Only 2 lights worked in the room. Service was just as bad; the pics are deceiving.
This is a roach crawling across the headboard. I also took videos as well.
Stayed 1 night in Jun 2025

8/10 Good

Jasmine

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was cleanish. The bed spread had stains. Desk with NO chair (told none available), the Shower sounds like a train horn and the toilet makes a 8/10 level loud moan when the tank is refilling. Sunday morning people were waiting in line for the office to open at 08:30.
Stained bedspread
Stained bedspread
Desk with no chairs available
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a quiet little area. Building is a bit run down on.the outside so dont let the appearance discourage you the room are nice. Newly remodeled and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Arthur

Stayed 1 night in May 2025

2/10 Terrible

Edmond

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirtiest hotel ever!!!!!! Bed wasn’t fix, towels were used / wet Smell horrible Very very very bad !!! Dirty!!! Dirty !!!
Stayed 2 nights in Jun 2025

4/10 Poor

Ladon

Stayed 3 nights in May 2025

2/10 Terrible

Paola

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no other options for a hotel other than this hotel, and it was a horrible experience. We didn’t check the reviews before hand and found out there may be beg bugs and black mold in the vents, so right off the bat impressions were low. When we drove through the motel to get to our room there were people watching us from their decks and we both felt very unsafe. We were scared our car would be broken into, but thankfully it wasn’t. The sheets in the hotel were dirty and there was blood on the pillows. The bathroom was not cleaned at all, the floors were dirty, and the door didn’t close all the way. Horrible experience.
Stayed 2 nights in Jun 2025

6/10 Okay

James

Liked: Cleanliness
Nice safe location and walking distance to Westport Plaza. No frills but reasonable price.
Stayed 2 nights in Jun 2025

8/10 Good

Gerardo

Stayed 2 nights in Jun 2025

6/10 Okay

Steve

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Uncomfortable not very clean but excellent service
Stayed 2 nights in Jun 2025