This property is more amazing than pictures could ever depict. Staff that we interacted with were all helpful and friendly. The lobby was tiny and minimal as others mentioned. The wi-fi was strange - would connect and disconnect frequently. The beach is a short walk but you never have to cross a road. Plenty of restaurants and shops within walking distance.
The property was in beautiful condition, well maintained, and obviously professionally run. The room was well stocked, the pool and hot tub were clean and easily accesible. The location was great, though from the photos on the listing, it did seem as though the beachfront was much closer than it actually is. We did wish the beach was closer, as my Mother was traveling with us and she has had recent knee surgery so the walk to and from the beach was a little rough on her. It was still a wonderful overall stay and we will absolutely reccomend this property to friends and family.
We wonât return due to poor hospitality and service. Despite the well-done room and nice property, the lack of empowerment among staff to provide great hospitality overshadowed the renovations. Despite limited space, constant communication about parking and lack of solutions was frustrating. The website says you can pay for extra parking but they didnât allow me to do that. I was told Iâd be towed. A woman was also arguing with the same person about parking, worried about parking offsite in the dark as a female. When I returned to the hotel in the dark after parking offsite, I saw the front desk clerk writing down license plates and we all got a text that they would start towing. We received texts reminding us that there was no outside food or drink allowed at the pool, even when the pool bar was closed and there was no service. I was taking some items to the car on our last day and on my way back in, the woman working at the front desk told me to check out. I told her I already received my checkout via email. She yelled after me, âNo! You have to come back and tell me when you are out of your room!â On our next tripâŠshe FOLLOWED US TO OUR CAR! She left the desk and came out to our car to tell us we had to check out. We were furious. I let her know that we had a horrible stay thanks to that kind of behavior. She laughed at us. We let her know that she needed to leave us alone and not follow us around. We just leftâŠupset.
We booked this unit based on the pictures and the fact that it said âbeach frontâ. We specifically wanted the gulf side of Florida because it is easier for my husband, who has MS, to navigate the shorter distances to the water. This unit was, in fact, beach front, but the beach was so far from the unit we were not able to even see it! The description also said chairs and towels were included on Ocean Clubâs âprivate beachâ which was true, but the âprivate beachâ was an area of sand off the pool. The unit was a two bedroom unit but the only seating in the living area was a 2 cushion sofa and an awkward, uncomfortable chair. We made do, but it was disappointing. Donât be fooled by the pictures of the ocean - itâs no where NEAR that close!!
Great condo, but the beach is about 1/4 mile away. Very disappointing. The pool is too small for this size property. I was never told that the beach is that far from the front of the property. Won't return.
Staff was great. Room was beautiful and spacious. Views from our room were awesome and the 6th floor roof top view was amazing. I do believe we watched one of the most beautiful sunsets sunsets we have seen
The beach club was very clean and enjoyable. Everything in the room was updated and clean - fridge, microwave, dishwasher, showers, washer & dryer. Staff were attentive and friendly. Always asked us if we needed anything as we passed by. Great balcony and view of the ocean! Not the coziest living room area. But there were TVs in both bedrooms. Overall we loved our stay at the beach club and would definitely go back!!
This place was extremely clean and well taken care of. The bed was comfortable and being able to walk right onto the beach was amazing. My only complaint was that the beach chairs on the beach were and extra cost through a different company. I had expected them to be included but very likely could have misread the property listing. I was there during the week, so this may be different on the weekend - I found that the bar was not open very often. In the grand scheme of things I probably should have stayed at a hotel. If you're just looking for a place to relax where you don't need "things to do", this is perfect. The people at guest services were very kind and helpful with recommending local businesses to check out.
This property was wonderful. We enjoyed every moment of our stay. The view was fantastic and the pool, beach chairs and bar were great additions to the experience. The staff was friendly and very helpful. We loved it and hope to come back.