Clean, well appointed cottage in a nice neighborhood. We paid a premium for this place because it boasted a pool that could be heated in February. We then paid an additional premium to ensure that the pool would be heated for the duration of our 9-day stay. But, sure enough, we arrived to find a freezing cold pool due to an âinoperative heater.â Clearly nobody from the management company came to make sure the heat worked before charging us the $100-per-day heating fee.
Management was indeed quick to send a tech out to diagnose the issue, and the tech told us that this particular heating unit was old, worn out, and probably hadnât functioned properly in ages.
So instead of enjoying the primary asset that enticed us to rent this particular property, we got to stare at the liability of a cold pool for the entire week.
Management did refund the Heating Fee, but didnât offer any other recompense for the fact that we wouldnât have rented this place if we knew that the pool would be unusable for the duration of our stay.
This property was near perfect for our group of 6. We've been friends for 20-ish years and enjoy long weekend getaways when we can. The pool and set-up of the house were perfect. The short walk from the beach was a huge plus. Overall, Perfect.