We are two seniors who are not techies, so using an app to get in touch with our host was out of the question. I had asked her a couple of questions prior to leaving and if she responded I did not see it. Getting to the condo was difficult for our taxi driver. directions to it need to be more specific and then once we were on property clearer directions should be available. The condo was what I had expected, however I was surprised that we did not have a stove. We made due, but could have used a potholder , dish towels a pitcher for drinks and some napkins. The big disappointment was since we do not have net Felix we could not use the t.v. that should be explained. It would have been nice if we had had a map of the island. The couch needs professional cleaning. We sat on towels. The cleaning service needs to remove old soap and replace it with new bars. The location was great . The beds were comfortable. We are campers so we were able to enjoy the week and would consider coming back knowing what we now know , but I don’t know that it would work for many.