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Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Exterior
Garden
Beach views, serves lunch, dinner and happy hour
Beach views, serves lunch, dinner and happy hour

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Place, Lindbergh Bay
    ‪1 min walk‬
  • Place, Lindberg Beach
    ‪4 min walk‬
  • Place, University of Virgin Islands
    ‪2 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(106 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium King Room

8.0 out of 10
Very good
(132 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Beach Resort

Beachfront, with outdoor pool
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the beach
  • 8 minutes by car from Magens Bay Beach and 14 minutes from Bolongo Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion – This beachfront restaurant specialises in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar – This beachfront bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe – Overlooking the ocean and pool, this café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 495 out of 1204 reviews
Rating 8 - Good. 310 out of 1204 reviews
Rating 6 - Okay. 208 out of 1204 reviews
Rating 4 - Poor. 104 out of 1204 reviews
Rating 2 - Terrible. 87 out of 1204 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Venesa

Travelled with partner
Liked: Amenities, property conditions & facilities
Big room needs updating great view
Stayed 1 night in Jul 2025

6/10 Okay

Terrence

Travelled with family
Liked: Cleanliness, staff & service
Room was okay but maintenance was not up to snuff. First room had broken bed so we were moved to another room. Bed was ok but the phone didnt work. We mentioned it a few times but to no avail. How hard is it to switch out a phone?! Restaurant was good though as was the cleaning staff.
Stayed 5 nights in Nov 2025

6/10 Okay

Lesley ann James

Liked: Staff & service
I had dirty sheets the day I arrived No water one morning. No pool towels one morning.
Stayed 7 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine, Athol

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey, Califon

Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
The hotel restaurant served cold food that was over cooked and just simply not good. The shower in the room would go from a cool temperature to burning hot.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marie Elsie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, very kind and professional staff, very clean facilities.
Stayed 3 nights in Oct 2025

8/10 Good

Casandra

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Erma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, was good but hotel needs yo be updates
Stayed 3 nights in Oct 2025

8/10 Good

Evgeny

Stayed 3 nights in Oct 2025

10/10 Excellent

bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommended will definitely return
Stayed 6 nights in Oct 2025

8/10 Good

Richard Peter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
close to airport and on the beach
Stayed 3 nights in Oct 2025

10/10 Excellent

Lewis

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Roy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and done every day. Every staff member we spoke to was extremely nice and helpful. Paul at the restaurant was wonderful. Sharif was so kind to our son. But the time we left our 3 yr old would say , "mama, there's our new friend". The young man that helped with our luggage was awesome but i forgot to get his name. When asked if we had mobility limitations we said yes but were put on the 3rd floor. No elevator. That was a struggle but did not change what a perfect vacation we had
From our balcony.
First sunset from our balcony.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ladwin

Stayed 1 night in Oct 2025

4/10 Poor

Philip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is convenient to the airport. The beach is beautiful! Staff are friendly. The property was dirty. The bathroom fan in our room did not work. This should have been checked and fixed before we arrived. All kinds of "stuff" below our balcony that had been there for a while. A rats nest of cables and power cords under the bed. The pool wasn't cleaned daily. Only one wait person to serve several tables of guest. Windows around reservation desk office were dirty. Night lights for walking ramps did not work or weren't in existence! Room service only left one wash cloth and hand towel for two people. Safe in closet did not work on arrival. It did get fixed. The AC unit on balcony was same level as chairs and constantly blew warm air so you couldn't comfortably sit on balcony! Expedia should be held accountable for offering this property on their site. I may not use Expedia again after this experience.
Stayed 4 nights in Oct 2025

8/10 Good

Jonathan Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful view from every balcony...super convenient..5 min walk from the airport. No need for a taxi. The beach is not busy at all unless its a cruise ship day then it gets very busy... but there were 2 or 3 days were it was just my girlfriend and i swimming in the ocean...we love it there and this was are 2nd time at the emerald
Stayed 6 nights in Oct 2025

6/10 Okay

ESLEY

Travelled with family
The hotel is really close to the airport, the view is nice but that's all, the food at the hotel is really expensive and the service is really slow. The room is not that good only the view.
Stayed 3 nights in Oct 2025

6/10 Okay

Dwayne

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Expensive for what it was. Rooms are a little dated but nice. View from balcony was nice. Nice servers in restaurant but slow slow. Great service at the bar. We loved Paul the server in restaurant he was so nice. Pool needs work tiles falling off. Beach and ocean were the highlight.
Stayed 3 nights in Oct 2025

4/10 Poor

Kayla

Stayed 4 nights in Oct 2025

10/10 Excellent

lee

Liked: Cleanliness, amenities
General maintenance on the entire building is lacking. The staff—excellent second to none. I spoke to many and had good conversations with them. Great people!!
Stayed 1 night in Oct 2025

10/10 Excellent

Rasheed

Stayed 2 nights in Oct 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay.

Great one night stay with the family…
Stayed 1 night in Oct 2025

10/10 Excellent

Karen, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really great. The property was right on the beach and the balconies looked out onto the ocean. The rooms was nice and clean.
Stayed 4 nights in Oct 2025