The Pink Palm Hotel - Adults Only

3.0 star property

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Photo gallery for The Pink Palm Hotel - Adults Only

Terrace/patio
Creator video - submitted by Travel with Ana Pao
Garden view
Property entrance
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Hot tub
  • Bar
  • Pet-friendly

Explore the area

View in a map
2114 Crystal Gade, St. Thomas, St Thomas, 00802
  • Place, St. Thomas Synagogue
    ‪1 min walk‬
  • Place, Frenchtown
    ‪3 min walk‬
  • Place, Blackbeard's Castle
    ‪5 min walk‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪9 min drive‬

Room options

Deluxe Suite

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room

9.8 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Basic Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Luxury Room, Terrace, Harbour View

  • Harbour view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

The Pink Palm Hotel - Adults Only

Adults-only hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, spa services and express check-in.
The Pink Palm Hotel - Adults Only offers 28 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower with a rainfall showerhead, and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
An outdoor pool and Access to hot tub are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Pink Palm. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is open daily.
The free breakfast at The Pink Palm Hotel - Adults Only gets high marks from our customers. During your stay, you're just a quick walk from St. Thomas Synagogue. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages at Pink Palm
  • Amenities include a terrace
  • Guests have great things to say about the overall condition of the property and the breakfast
  • 10 minutes by car from Bolongo Bay and 10 minutes from Magens Bay Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Pink Palm Hotel - Adults Only offers its guests a full-service spa, an outdoor pool, and Access to hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and a garden are also featured at The Pink Palm Hotel - Adults Only.

This 3-star St. Thomas hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Couples/private dining

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Dock
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 24 November 2025 to 30 November 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 110 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per accommodation, per stay
  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 110 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Pink Palm Hotel
The Pink Palm St Thomas
The Pink Palm Hotel - Adults Only Hotel
The Pink Palm Hotel - Adults Only St. Thomas
The Pink Palm Hotel - Adults Only Hotel St. Thomas

The Pink Palm Hotel - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 347 reviews
Rating 8 - Good. 57 out of 347 reviews
Rating 6 - Okay. 30 out of 347 reviews
Rating 4 - Poor. 15 out of 347 reviews
Rating 2 - Terrible. 7 out of 347 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The uniqueness of each room, food was fantastic
Stayed 4 nights in Sep 2025

10/10 Excellent

Imarogbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

island guy from Atlanta

Fabulous stay at Pink Palm. The food is exceptional, 5 star restaurant no question. Location is perfect 2 walking blocks from Downtown shopping district, 4 blocks from waterfront. The room is boutique and clean the surroundings are like Panamanian . Trust me on this one.
Stayed 4 nights in Sep 2025

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Staff couldn't have been any better. Made us feel like we were at home.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mikhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a very cool place! do not hesitate, just book! quiet, as if you do not have neighbors! the room is beyond praise, very beautiful design! the hotel grounds are incredible! delicious food! the staff is very cool! we forgot the keys to our personal car in the room and flew away! the guys sent them to us for free by mail! and we live in Florida! cool!
Stayed 3 nights in Sep 2025

10/10 Excellent

Connor

Stayed 1 night in Aug 2025

10/10 Excellent

Menachem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back!

This is THE cutest boutique hotel. Such good vibes. Front desk staff was friendly and helpful. Bartenders were a lot of fun. The room was spacious and well-appointed.
Stayed 3 nights in Aug 2025

10/10 Excellent

JESSICA, AGUADA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTYFUL
Stayed 1 night in Aug 2025

10/10 Excellent

Aaliah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2025

10/10 Excellent

adriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We loved our stay, the place is beautiful!! (Once we found it!) I dont feel like it was easy to find. But besides that, amazing! The view from the Pink Palm is nothing short of amazing!! I will warn ⚠️ anyone considering a stay at the Pink Palm.. if you have knee or leg problems, COPD or any sort of breathing, walking or driving issues... Consider staying elsewhere. There are ALOT of steps in the complex. The hills around the complex are very steep and driving to the hotel and the available parking can be quite daunting. (To say the very least)
Stayed 4 nights in Aug 2025

10/10 Excellent

Kim

Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazon food staff much stay love it we will be back 😋
Stayed 3 nights in Aug 2025

2/10 Terrible

Chunlai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on Saturday, August 16, 2025, when Hurricane Erin had just hit Category 5 and shut down all flights out of St. Thomas, USVI. After our flight was canceled, we booked this hotel, which—like every other option available—only listed rooms for two adults. When we arrived, the front desk clerk flat-out refused to check us in because our children were with us. She also rejected our compromise of letting the kids (both are adults) sleep in the room while we stay in the car. Her only “solution”? Pay an extra $1,000 for another room. In disbelief and anger, I booked a different hotel on the spot for myself and my son. Only then did she finally hand my wife and daughter the room keys—but with the outrageous condition that my son and I could not visit them during their stay. That meant we had to leave in total darkness, in the middle of heavy rain and strong winds, and drive up into the mountains to reach our other hotel. It was terrifying and reckless on the hotel’s part. A note about driving to this hotel is a nightmare—the entrance is at the end of a narrow mountain road with no way to turn around. You have to back in with absolute precision or risk hitting another car. And after all of that, the room conditions themselves were bad. This was by far the most horrifying hotel experience of my life. Families—especially in an emergency—should avoid this place at all costs.
Stayed 2 nights in Aug 2025

10/10 Excellent

rayno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Raymond, Staten Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. The restaurant was great but and there are so many additional options.
Stayed 4 nights in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time! The staff is very friendly and welcoming. They check in with you every morning and evening via text to make sure everything is going well with your stay. Food here is amazing!! I tried mostly all dinner dishes not one was a bad idea! You will not go wrong. If renting a car, get the smallest one! These streets are narrow and will already have cars parked making it even narrower. I cannot wait to go back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gabriel, Saint Cloud

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms and pool area. Restaurant is amazing. Great food. Service is awesome. Only thing I’m not a fan of is the Parking because is limited and hard to get to and the steps.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Amenities
Great property. Provided a beautiful room with an amazing view. Great breakfast. Check in was quick and so hospitable. It’s clear the hotel has put much care and thought into creating a wonderful environment.
Stayed 1 night in Aug 2025

6/10 Okay

Natalia

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Chetna

Stayed 2 nights in Aug 2025

2/10 Terrible

heather

Stayed 1 night in Aug 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very chill place to stay. Would definitely stay again. Only negative we noticed was very limited parking for guests who rented a car. All servers, house keeping and front desk attendants were super friendly and made the stay feel like home. This place is in the city so very narrow streets and hilly around.
Stayed 3 nights in Aug 2025

8/10 Good

Zak

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Ernest

Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 3 nights in May 2025