Seth was super helpful when we had a minor issue with security code access (we didn't miss a beat). The home was lovely in many ways, but the things that we really enjoyed: An amazingly well-stocked kitchen. Normally, I hit a grocery to pick up staples before I check in. That was unnecessary. Cooking oil, butter, spices, coffee, you name it were all provided. Wonderful! The cookware and flatware were a bit mix-and-match, but there was plenty for our needs, and frankly it added to the lived in feel. But we really loved the wood burning stove/fireplace. It made a Christmas stay feel all the more Christmas-y.