While the location is fantastic. Our experience with vacasa was not. Aside from the musty, smoky, cover-up smell. It took the management company 4 days to respond to our request for a pillow. There were only three pillows to sleep on in the unit said it's slept 4. The humidifier didn't work. The pillow they brought after four days of requests, was absolutely disgusting. Completely yellow with stains. I have photos to prove everything. We were brought a Vicks vapor steamer to replace the humidifier. It was not worth the box it came in. There was never an attempt to correct the smell. We had asked for an air purifier and never received one. My children slept at our friends condo in the same building, as to not be bothered by the smell. The location made up for a lot of the issues as we did not need to stay in the unit but to sleep, because we had friends in another unit in the building. I would not recommend this place for families, or anyone sensitive to smells.
If you want true ski in ski out this is the condo you want. They have wonderful ski lockers that are on the same floor of the condo. The room keys work on all the locks (entrance doors, lockers, condo) so only one key is needed. The hot tub was outsideish (covered)with a great view of the slopes but accessible from inside.
We will not rent another Vacasa property. I use VRBO on most all of my yearly ski trips. We were locked out and did not receive keys until 2 pm the following day when we were told that they would be in our lock box firs thing in the am. Then to make matters worse, we only received a $120 credit. That is just unacceptable, especially since its over $500 a nightl Would love to hear your feed back since I could not leave a public review on Vacasa. How funny is that ????
1. Entrance to the building from parking lot has 3 metal steps. First step was slanted away from building and the top step was narrow and definitely not to code. I believe this is an accident waiting to happen. I questioned several other other guests entering and leaving the building and all felt it was just a matter of time before someone would injured themselves.
2. There was a constant creaking from the apartment above ours when the guests were walking around.
3. Half way through our stay the fireplace ceased working. I determined it was the batteries in the remote control. Temperatures outside during our stay were around 0 degress and hence the fireplace was helpful. I reported the issue but no attempt was made to correct the issue. Possibly a simple solution would be to leave some fresh batteries in the unit.
We enjoyed the condo. Ski in ski out. Neighbors below banging on ceiling at 4:00 in the afternoon because our kids were playing (not being excessively loud).
Great location. Literally ski in/ski out. You can tell the unit is still under construction as the firealarm was still hanging from the ceiling and wrapped in painters tape. But otherwise great comfy place to stay!
Condo was very efficient in size and organization. Looks just like the pictures and was very clean. Only downside is the location, can not walk anywhere, need to use Uber or Go Alpine bus services. If you eat all your meals at the condo, it is great and nice ski in/out.
Great condo right on the hill in Steamboat. Ski in/Ski out with easy walking distance to the little village. We only used the shuttle once, but it was right on time. There is a free bus to Steamboat city center that you can pick up in the village which was easy enough, but most often we used uber to get to town. Great location, clean condo with cute decor. Would stay here again.