Cromwell Hotel Stevenage

3.0 star property

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Exterior
Breakfast, lunch, dinner served; British cuisine
Reception
Terrace/patio
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

View in a map
High Street Old Town, Stevenage, England, SG1 3AZ
  • Place, Gordon Craig Theatre
    ‪17 min walk‬
  • Place, Lamex Stadium
    ‪3 min drive‬
  • Place, Knebworth House
    ‪5 min drive‬
  • Airport, London (LTN-Luton)
    ‪21 min drive‬

Room options

Standard Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Executive Single Room, 1 Large Single Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Large Single Bed

Executive Twin Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Executive Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Cromwell Hotel Stevenage

Hotel in Stevenage with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space and dry cleaning. Housekeeping is available on request.
Cromwell Hotel Stevenage offers 77 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Cromwell Hotel Stevenage. During your stay, you'll be within walking distance of Gordon Craig Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Rump & Wade Sun until 5pm, a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 2-minute drive from Gordon Craig Theatre and a few minutes from Cineworld Stevenage
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3466 square feet (322 square metres) and includes conference space. The business-friendly Cromwell Hotel Stevenage also features a terrace, a garden, and dry cleaning/laundry services. Free self parking is available.

This 3-star Stevenage hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Rump & Wade Sun until 5pm – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Rump & Wade – This bar only serves light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rump & Wade
  • Rump & Wade Sun until 5pm

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,466 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.00 for adults and from GBP 9.50 for children
  • Fee for in-room wireless Internet: GBP 1 per stay (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Collection Cromwell Stevenage
Clarion Collection Hotel Cromwell Stevenage
Clarion Collection Hotel Stevenage
Clarion Cromwell
Clarion Hotel Cromwell
Cromwell Stevenage
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada
Cromwell Hotel Stevenage
Cromwell Hotel Stevenage Hotel
Cromwell Hotel Stevenage Stevenage
Cromwell Hotel Stevenage Hotel Stevenage

Reviews

Cromwell Hotel Stevenage Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 359 out of 852 reviews
Rating 8 - Good. 332 out of 852 reviews
Rating 6 - Okay. 99 out of 852 reviews
Rating 4 - Poor. 40 out of 852 reviews
Rating 2 - Terrible. 22 out of 852 reviews

Reviews

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort

Comfy bed but room was way too hot to sleep

Staff and service was amazing, bed comfy but room was stifling hot even with a portable air conditioning unit as the window doesn’t open wide enough for the hot air to be let out, so although the bed was extremely comfy I couldn’t manage any sleep. The bathroom flooded as I took a shower because the shower screen is not sufficient and I had to leave all the towels on the floor to absorb the water.
Stayed 1 night in Jul 2025

10/10 Excellent

Royanna

Stayed 3 nights in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

simon

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Beautiful room in the old town, 24hr check in service and a wonderful included breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Nathan

Stayed 1 night in Jul 2025

10/10 Excellent

Bronson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Room was a little too warm but generally clean and comfortable with everything needed.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Stayed 1 night in Jun 2025

4/10 Poor

Johanna

Disliked: Staff & service
Rude staff
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel well appointed
Stayed 1 night in Apr 2025

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is beautiful, clean and nicely furnished. Quiet and bed comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked there was really nice. Little hard to find a shop open in the evening so just be prepped. I’m sure they have extra food at the hotel
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in Old Town Stevnage

Excellent Hotel in a great location .
Stayed 2 nights in May 2025

10/10 Excellent

Georgis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 1 night in May 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a lovely hotel, stayed there as it was a freinds wedding and theplace was beautiful
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

jeff

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful. Good parking. The food was well cooked and served. We don't like buffet breakfast but it was hot and well displayed.
Stayed 2 nights in May 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed review

Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable hotel. Only thing to be aware of is the lack of lift if you have luggage or mobility concerns. Other than that nothing to fault
Stayed 1 night in May 2025