Holiday Inn Express Stoke On Trent by IHG

3.0 star property

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Exterior
Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free WiFi
Property amenity
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Place, bet365 Stadium
    ‪3 min walk‬
  • Place, Little Moreton Hall
    ‪4 min drive‬
  • Place, Fenton Manor Sports Complex
    ‪5 min drive‬
  • Airport, Manchester (MAN)
    ‪68 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.2 out of 10
Very good
(16 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(29 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(57 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.6 out of 10
Excellent
(14 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Stoke On Trent by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and conference space.
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Stoke On Trent by IHG. During your stay, you're just a quick walk from bet365 Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Fenton Manor Sports Complex and a few minutes from Kings Hall
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 463 square feet (43 square metres) and includes conference space. The business-friendly Holiday Inn Express Stoke On Trent by IHG also features a vending machine, coffee/tea in common area, and a front desk safe. For a fee, parking is available.

This 3-star Stoke-on-Trent hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Express Stoke On Trent by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 7 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Stoke Trent

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Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
There was a problem with the heating, when we informed reception a heater was bought up immediately .Allstaff we friendly and informative. The rooms were clean and comfortable
Stayed 1 night in Feb 2026

8/10 Good

Stewart

Stayed 2 nights in Feb 2026

6/10 Okay

Stephen, Edgware

Liked: Cleanliness, property conditions & facilities
Front staff were great .. very helpful.. the main problem was limited food to eat and breakfast they ran out of eggs. We were not late into breakfast and felt they were not set up for a busy Saturday night as hotel was very busy. Great location for Stoke city football club. Otherwise the room was very quiet and very clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Angus

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and helpful staff
Stayed 1 night in Feb 2026

8/10 Good

paul s

Stayed 1 night in Feb 2026

10/10 Excellent

Micaela

Business traveller
Liked: Cleanliness, staff & service, amenities
Such a comfortable room,great value for money and superb customer service
Stayed 1 night in Feb 2026

10/10 Excellent

Francis

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Feb 2026

10/10 Excellent

Colin, REDCAR

Stayed 1 night in Feb 2026

6/10 Okay

Mark

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was freezing as heating didn't work and kids had to sleep in there cloths . Room ok shower good hall way to room needed a good clean I presume hoover must have broken .
Stayed 1 night in Jan 2026

10/10 Excellent

peter

Liked: Cleanliness, amenities, property conditions & facilities
All good.
Stayed 1 night in Feb 2026

2/10 Terrible

Ella

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a weekend breakfast finished at 10 online states later so missed the breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Top class service. We had to cancel one room on arrival and they didn't charge us for the room! Breakfast was brilliant, plenty of choice and the breakfast staff were brilliant
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

6/10 Okay

Matt

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were very friendly and helpful, breakfast was nice to, room was spacious but the score of 3 stars was due to the tiny double bed which made a restful sleep impossible so putting a damper on our breakaway
Stayed 2 nights in Jan 2026

8/10 Good

adrian

Stayed 2 nights in Jan 2026

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service
Very friendly staff, clean room and all facilities working as they should.
Stayed 2 nights in Jan 2026

4/10 Poor

Patrick

Business traveller
Liked: Cleanliness, amenities
The car park management company fined me despite me paying for parking. I appealed but got no response. I contacted the hotel and asked for the manager to call me.. they did not. A member of staff said that they had cancelled the fine, and that they would email me… they did not. The fine… £60 is £100 if not paid in 14 days… in addition my leasing company fine me £75 as an admin fee to process the fine. This place is simply not worth the effort and hassle.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, excellent friendly staff, great breakfast.
Stayed 2 nights in Jan 2026

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
All staff were welcoming and very friendly and helpful the hotel room was lovely and clean and the breakfast was lovely
Stayed 2 nights in Dec 2025

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly Bar/ Restaurant efficient Large car park (£6) Rooms were clean and comfortable. Buffet Breakfast from 6:30am was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Kieran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The unlimited breakfast is a nice feature.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ritchie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room,. Breakfast is so good,,
Stayed 1 night in Jan 2026

10/10 Excellent

Amir

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025