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L'Ours de Mutzig - Hôtel Restaurant & Spa

Property class: 3

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Photo gallery for L'Ours de Mutzig - Hôtel Restaurant & Spa

A swimming pool with a water feature, surrounded by buildings with red-tiled roofs and a covered outdoor seating area.
Property video
A bar area with a counter, glasses, and bottles in the background.
A house with a red-tiled roof, a white wall, and a garden with green and purple flowering plants.
A buffet setup with various food items and utensils.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
24 Place De La Fontaine, Mutzig, 67190
  • Place, Chartreuse Museum
    ‪4 min drive‬
  • Place, Office de Tourisme Region Molsheim-Mutzig
    ‪5 min drive‬
  • Place, Fort de Mutzig
    ‪5 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

A bedroom with a large bed, a wooden headboard, two bedside lamps, a small table with a vase, and a picture on the wall.

Standard Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a lamp, a vase with flowers, a radiator, and a chandelier.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a window with a view of buildings, a radiator, and a bedside table with a lamp.

Standard Double Room

8.4 out of 10
Very good
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A bedroom with two beds, a window, a radiator, and a wooden headboard with a light fixture.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, desk, laptop workspace, soundproofing

Superior Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Premium bedding, desk, laptop workspace, soundproofing

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

L'Ours de Mutzig - Hôtel Restaurant & Spa

This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms and a seasonal outdoor pool are on-site. Change of towels is available on request
L'Ours de Mutzig - Hôtel Restaurant & Spa offers 47 air-conditioned accommodations with free newspapers and complimentary bathrobes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Mutzig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages. The spa is equipped with a sauna.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

During your stay at L'Ours de Mutzig - Hôtel Restaurant & Spa, you'll be close to Chartreuse Museum. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy French cuisine while dining at Blüema
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages at the spa
  • Amenities include free newspapers in reception, meeting rooms and multilingual staff
  • Just a 4-minute drive from Chartreuse Museum and a few minutes from Office de Tourisme Region Molsheim-Mutzig
  • Pets welcome for a fee (restrictions apply)
L'Ours de Mutzig - Hôtel Restaurant & Spa offers its guests a full-service spa and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and a garden are also featured at L'Ours de Mutzig - Hôtel Restaurant & Spa. For a fee, parking is available.

This 3-star Mutzig hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:00 AM to 10:30 AM.
Blüema – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 14 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Blüema

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Magnifying mirror
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check In hours are 3-8 PM on Saturdays and 3-7 PM on Sundays and Bank holidays.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The following facilities are closed on Monday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 10 per day
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Ours Hotel Mutzig
L'Ours Mutzig
L'Ours De Mutzig Alsace, France
L'Ours Mutzig Hotel
Hotel L'Ours Mutzig
L'Ours De Mutzig
Hotel L'Ours De Mutzig Hotel
Hotel L'Ours De Mutzig Mutzig
Hotel L'Ours De Mutzig Hotel Mutzig

L'Ours de Mutzig - Hôtel Restaurant & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 142 reviews
Rating 8 - Good. 54 out of 142 reviews
Rating 6 - Okay. 6 out of 142 reviews
Rating 4 - Poor. 3 out of 142 reviews
Rating 2 - Terrible. 3 out of 142 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in your hotel. Merci beaucoup!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Only reason I didn’t give it 5 stars is because I felt a little put out at our treatment or lack of in the hotel restaurant. We were the only brits in a room full of Germans and French. Every single other table were brought a basket of bread whilst waiting for their food and given a free dessert at the end of their meal, even if they’d already had a dessert like we had. It unfortunately marred my stay a little.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Fabrice

Liked: Cleanliness
Personnel accueillant, hôtel impeccable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr leckere Zutaten von frischer und guter Qualität. Es war alles da. Rührei, Eier, Speck, Müsli und leckeres Baguette und Brot sowie Croissants.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, amenities
Hôtel qui s'est refait une jeunesse, au top!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, amenities
Belle chambre, hôtel entièrement rénové, très bon restaurant
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
La chambre impeccable, le cache du détecteur de fumée était absent
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre superbe, refaite à neuf
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities
Je vais régulièrement dans cet établissement pour mes déplacements. L'accueil y est toujours de qualité. Les chambres sont impeccables. Je continuerai de venir
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfait

Personnel très aimable. Nous avons pu avoir notre chambre dès 12.45 , merci.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien, L'hôtel est entièrement remis à neuf, La piscine est neuve, Un espace Spa, est en cours de construction
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil professionnel, renseignements et appel pour trouver un restaurant, chambre très agréable et calme et petit déjeuner copieux pour un prix correct Je recommande malgré les travaux de rénovation
Stayed 1 night in Mar 2025
Verified review

8/10 Good

ELODIE

Liked: Staff & service, amenities, property conditions & facilities
Hôtel et alentours en travaux . La chambre etait franchement peinte et pas nettoyée, nous avons de suite eu une chambre propre et sans odeur. Malgre les travaux dans la rue facilité de stationnement. Aucune nuisance sonore, hotel tres calme et personnel sympathique.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities

Séjour dans les travaux

Très bon séjour d'étape. Bien que des travaux de rénovation de l'hôtel soient en cours notre séjour s'est bien déroulé et nous avons eu l'occasion d'inaugurer les locaux du nouveau restaurant, excellent repas! Nous n'avons hélas pas profité du parking à cause de travaux de voirie.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Pierre guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super chambre très belle
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben innerhalb von 3 Monaten zum 4ten mal hier gebucht. Immer auf der Durchreise zu den Vogesen auf unserer Motorradtour. Jedesmal durften wir unsere Mopedsdort in der Garage parken. Sehr freundliches und hilfsbereites Personal. In der Nachsaison ist das Frühstück nicht so gut und die Auswahl lässt zu wünschen übrig... Aber trotzdem - Eine süße Altstadt und wir kommen zur Mopedsaison 2025 wieder in unser Lieblingshotel in unseren Lieblingsort!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable malgré les transformations du restaurant et de la nouvelle salle de séminaire. Personnel au top
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

COLARDELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour d'une nuit propre bien
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau séjour

Bon séjour. Belle chambre, manque juste un porte manteau, ou des cintres dans la penderie. Un peu chaud la nuit dans la chambre, pas de bouton de réglage disponible.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Kjell

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Kjell

Hotellet under renovering, poolen stängd. Restaurangen stängd, alltid på måndagar vilket inte framgick på bokningssidan. Frukosten bra. Personalen trevlig.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau cadre malgré les travaux
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel . Chambres très propres, un peu veillottes mais en cours de rénovation. Personnel très accueillant et a l'écoute des clients.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement calme propre fonctionnel malgré l'âge de l'hôtel
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommande ++++

Nous avons été très bien reçu dans cet établissement. Tout le personnel est aux petits soins pour que le séjour soit des plus agréable. Nous reviendrons très probablement pour continuer à visiter cette belle région. Et le petit cadeau de départ fait vraiment trop plaisir!
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Raphaël

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Très bruyant. Chambre très mal insonorisée. On entendait tout : les voisins, les gens dans le couloir, la machinerie de l'ascenseur... On n'a pratiquement pas pu dormir de la nuit.
Stayed 1 night in Dec 2023