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Best Western Plus The Arden Park Hotel

2.5 star property

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Photo gallery for Best Western Plus The Arden Park Hotel

Lobby
Exterior
Bar (on property)
Deluxe Suite, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, rollaway beds, free WiFi, bed sheets
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
552 Ontario St, Stratford, ON, N5A3J3
  • Place, Festival Theatre
    ‪7 min walk‬
  • Place, Avon River
    ‪16 min walk‬
  • Place, Avon Theatre
    ‪18 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Suite, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Deluxe Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Jetted Tub, Corner

Standard Room, 1 Queen Bed, Jetted Tub, Corner | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Jetted Tub, Corner

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus The Arden Park Hotel

Hotel with free parking, a short walk to Festival Theatre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Best Western Plus The Arden Park Hotel offers 144 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Stratford hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus The Arden Park Hotel. During your stay, you're just a quick walk from Festival Theatre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • Steps from Queens Park and 8 minutes on foot from Festival Theatre
  • Pets welcome for a fee (restrictions apply)
Best Western Plus The Arden Park Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. Best Western Plus The Arden Park Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Stratford hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.
Arden Park Restaurant – This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: CAD 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arden Park Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 19 2025 to October 26 2025 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
The property will be renovating from 19 October 2025 to 26 October 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 15 per person
  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Arden Park Hotel Stratford
Best Western Plus Arden Park Hotel
Best Western Plus Arden Park Stratford
Best Western Plus Arden Park
Arden Park Stratford
BEST WESTERN PLUS The Arden Park Hotel Stratford, Ontario
Hotel Arden Park
BEST WESTERN PLUS The Arden Park Hotel Stratford Ontario
Best Plus The Arden Park
Best Western Plus The Arden Park Hotel Hotel
Best Western Plus The Arden Park Hotel Stratford
Best Western Plus The Arden Park Hotel Hotel Stratford

Best Western Plus The Arden Park Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 1104 reviews
Rating 8 - Good. 302 out of 1104 reviews
Rating 6 - Okay. 76 out of 1104 reviews
Rating 4 - Poor. 21 out of 1104 reviews
Rating 2 - Terrible. 15 out of 1104 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property
Stayed 1 night in Jun 2025

10/10 Excellent

Arshad

Liked: Cleanliness, amenities, property conditions & facilities
Love how it was so clean and close to the venue
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

8/10 Good

Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was comfortable and large, the restaurant was very good and if you are attending the Stratford Festival, the theatres are just a short drive from the hotel. We will return to this hotel the next time we attend the Stratford festival.
Stayed 4 nights in Jun 2025

10/10 Excellent

Patricia

Very friendly and accommodating staff. The hotel restaurant has very nice breakfast options and the barman makes an excellent Caesar!
Stayed 6 nights in Jun 2025

6/10 Okay

TRINNA

Travelled with family, Travelled with family and small children
The staff was very friendly and had excellent communication skills. Our room stunk like cigarettes, had old dirty carpet that was buckling in a few spots and some of the furniture was missing hardware. We felt safe overall but the room wasn’t worth the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay and the front staff are super nice
Stayed 1 night in Jun 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip to Stratford

Most of the staff were very nice when engaged. Odd policy at the front desk meant that even though I made the reso - my dad arrived a little before me and gave his cc at checkin - when I arrived 5 min later - the front desk was unable to cancel the hold on his card and replace it with mine. I was told that I would have to come back the next morning to pay upon checkout and the hold would remain on my dad's card for 5-7 days. It's not a huge deal but a "policy" that unnecessarily inconveniences the guest. Overall the property was good and very clean. The walls are very thin so we heard 2 alrm clocks go off in other rooms in the morning and it was ages before they were turned off. The quality of food on the breakfast buffet was disappointing. I would rather pay more and get real egg, higher quality bread for toast, well-made porridge rather than a grey, soupy glop, proper juice rather than watered down "juice", etc. It doesn't have to be fresh squeezed, but even oj from concentrate would have been better. We should have ordered from the menu. The room was very clean but had a stale smell so we opened the window and that helped. We couldn't control the a/c but it was somehow regulated and turned off and on throughout the night. The overall temp was comfortable but my parents, who aren't used to a unit like that, noticed the on/off noise a bit through the night. A consistent low setting would have been preferred. $385 for a night at a Best Western is outrageous. "Good"
Stayed 1 night in Jun 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely flower beds, and loads of parking. Lovely restaurant and attractive lobby.
Stayed 1 night in Jun 2025

10/10 Excellent

Mavis

Stayed 1 night in Jun 2025

4/10 Poor

Aaron

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Anne

Stayed 1 night in Jun 2025

6/10 Okay

Diane

Stayed 4 nights in Jun 2025

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Always good value at the Arden Park.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very comfortable. The bathroom was large with a great shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff service was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We were disappointed when housekeeping showed up at our door at 9:00 am. We only stayed one night and still had two hours before check out time. Having only two packets of sugar to make multiple cups of coffee was the second disappointment. We always stay at this hotel and it’s usually much better!
Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful accommodation - wonderful bathroom and toiletries. Wish we had stayed longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre Trip

Perfect for an overnight trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Ginette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great sleep due to comfortable mattress and air conditioning and dark drapes.
Stayed 1 night in Jun 2025