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Stratford Suites

2.5 star property

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Double Queen Deluxe Room | Bed sheets
King Deluxe Room | Bathroom | Separate bathtub and shower, towels
Double Queen Deluxe Room | Bathroom | Separate bathtub and shower, towels
Bed sheets
King Deluxe Room | Bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
38 Albert St, Stratford, ON, N5A 3K3
  • Place, Avon Theatre
    ‪2 min walk‬
  • Place, Avon River
    ‪3 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪53 min drive‬

Room options

View all photos for Double Queens Room

Double Queens Room | Bed sheets

Double Queens Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Queen Deluxe Room

Double Queen Deluxe Room | Bed sheets

Double Queen Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Deluxe Room

Bed sheets

King Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Bed sheets

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Stratford Suites

Along with a restaurant, this hotel has a bar/lounge and free self-parking. WiFi in public areas is free.
Stratford Suites offers 6 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 34-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

During your stay at Stratford Suites, you're just a quick walk from Avon Theatre. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Steps from Avon Theatre and 5 minutes on foot from Avon River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Free self parking is available.
Rockwell Lounge – On-site fine-dining restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rockwell Lounge

Conveniences

  • Guidebooks

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 25

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance.

Property is also known as

Stratford Suites Hotel
Rockwell Lounge Suites
Stratford Suites Stratford
Stratford Suites Hotel Stratford

Stratford Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 8 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near theatres and downtown. Would stay again.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Jr.

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, and the Rockwell Lounge below was to die for!
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The central location was great. Beautiful big room.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had everything we needed. The restaurant was wonderful. The staff were all friendly and helpful.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Charming property. Clean, updated rooms, lovely bathroom!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Louise

Liked: Staff & service, amenities, property conditions & facilities
Close to everything downtown. Walk to many restaurants and Studio Theatre. Large, clean rooms.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Right downtown. Highly walkable
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I was very pleased with my stay at Statford Suites. Picking up my key was straightforward in the restaurant/lounge below. Parking behind was readily available. The room was well equipped and quiet. The location was perfect. I will definitely stay here again
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Thomas James

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean room. Note no desk, check-in was picking up keys in downstairs restaurant. Good amenities in terms of in-room coffee, bath supplies,etc. would stay again
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Wendy

Liked: Staff & service
All staff at lounge below extremely helpful. Pick up of keys easy. Room was adequate. No complaints.
Stayed 1 night in Jul 2022
Verified

8/10 Good

William

Liked: Cleanliness, room comfort

Would use again.

Good location. Reasonable accommodations. Hard to get parking spots to even get a chance. Few and hard to get. Right downtown. Overall all a good stay.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Linda

Liked: Room comfort

It is a very good location, close to all amenitie.

Arrived on Wed.and stayed 3 nights. Everything on arrival was clean. Each day after that, the bed was not made, the used bathroom towels, cloths, the used coffee cups and garbage were not replaced with clean supplies.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Kelly

Disliked: Staff & service, amenities, property conditions & facilities
Place was ok. Room is large but needs updating. No room services for our entire weeks stay.
Stayed 6 nights in Aug 2022
Verified

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Disliked: Amenities
The building shown on the site was NOT the hotel itself. Check-in was very smooth, rooms were spacious and totally serviceable. Could not get the TV to work, and there could have been more soap / body wash in the bathroom.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

45th Anniversary

We came to celebrate our anniversary and catch a couple of plays. We were looking for a place that would be waljing distance to everything and the suites fit the bill. Everything was great and the restaurant downstairs was a gem. Only item was it was a little bit difficult to locate because there is only a small etching on the door. I would recommend highly.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Sharon C

Liked: Cleanliness, property conditions & facilities
This is an excellent location. Walkable to everything. Large room and bathroom. Very comfortable. No elevator so if issues with stairs not for you. Small amount of parking however we had no issue as not busy.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service
The room is right In the middle of Stratford. Everything was easily walkable. The room itself was huge and very clean. It is decorated in a mid nineties style and could definitely use some love. If they put in a coffee machine and checked the lights it would really improve things. Small complaints, definitely recommend.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at this property and it was closed. When we called they told us we could stay instead at a room in a house about a mile from the hotel. We finally found a hotel room three hours later. Expedia should be closed down for booking us into a hotel for 4 weeknights that is only open on the weekends.
Stayed 4 nights in Jul 2022
Verified

4/10 Poor

Linda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The website is misleading No mention of stairs to access rooms No adequate parking and needed coins to pay for parking - the parking app didn’t work for credit card use Pictures weren’t accurate No coffee maker just instant- not adequate
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Michael

Disliked: Cleanliness, amenities
Needs a really good scrubbing. Low, low, water pressure. Knobs missing in shower.Toilet paper micro thin
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
First of all, the photo on the booking site is NOT the hotel. It's the town hall. So, that was a disappointment. However, the hotel is very clean and the rooms are spacious and beautiful. It's centrally located, so one can walk to all of the theatres and the major shopping/dining areas. Be aware that the parking lot behind the hotel only has five spots, and it can be a tight squeeze if you don't drive a small car.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
It would help if Expedia had actual photographs of the places. For the Stratford Suites you have a picture of the Stratford City hall. And there was no photograph of the outside of the building that I was staying in. There are several properties and they need to be identified by address and perhaps of an outdoor photograph so we know where we're actually booking. All is well but it was a bit confusing.
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

courtney

Disliked: Property conditions & facilities
Great location, easy access to everything. Large room and bathroom. Dated, stale and dingy. Looked clean but not fresh. Exceedingly cheap towels, tp, linens and soaps. No staff upon arrival or on location at all - a tradesman who happened to be on location let us in. Overwhelming smell of natural gas at entrance and seeping in room - addressed this with the one staff member we saw cleaning on our second day. Seems to be much more appropriate as a cheap Airbnb than marketed as a hotel.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Alan

Disliked: Cleanliness, amenities, property conditions & facilities
There were a lot of stairs to climb which were uneven. The property is dated and the property didn’t feel clean. There was no parking available.
Stayed 1 night in Jul 2022