The dark haired gentleman that served us was wonderful at his job. He was kind and laughed as we arrived from a late train to quickly change outfits in the toilets and run off to not miss our show with promise to return and check in properly. He took it in stride and when we returned hours later he had sorted our bags and welcomed us with joy. We had a wonderful dinner, drinks and dessert before tucking in our cozy, clean and safe home for the night with his assurance that should anything go bump in the night, we will be taken care of. It was a delightful memory from our last night in England before we travel back to Canada where customer service is no longer anything like what this man provided. We are deeply touched and grateful for the welcoming.
Everything was fine. Our check-in was delayed because the computer system was down. We waited in the pub-would have been nice if you'd comped our drinks. The clerk was perfectly kind-it was out of her control.
We were surprised that there was only very minimal housekeeping (bathroom trash emptied, but dirty mugs not replace, towels left on floor). Usually if there's no housekeeping except on request there's a notice that states that.
Throughout the night and every minute for 10 seconds there was a noise in the bathroom which suggested that the ventilation system was not working properly. It felt like some kind of noise torture that was incessant.
Very conveniently located. Good food, friendly and very helpful staff. We were able to park in one the few tight spots available alingside the white building. The doors accessing our room did not securely close although we were able to lock the room door once inside. Overall good stay.
Great stay - perfect location for the centre. Room was comfortable and clean with lovely decor. Staff were helpful even letting us leave bags after checkout for our day exploring. Breakfast was delicious too! Would stay here again and reccomend.
Accommodation is right in the centre where all the action is in Stratford upon Avon, perfect for sight seeing, bars and restaurants.
Very reasonably priced for this area, room was very spacious with a large window with a view. Tea coffee facilities, iron and ironing board, little seating space and a desk. There was a fan in the room which was perfect and needed as it was a warm day outside.
With it being a pub below and the room looking over the pub outside garden, it was a little noisy but expected!
Staff were very polite and helpful!
Would stay here again!
Lovely traditional pub. Good food. Welcoming staff. Was very hot when we were there and opening windows let in a lot of traffic noise and noise from outside tables below. No fridge in room for medication.
The staff are very friendly and helpful. Rooms are very comfortable clean with all you might need on your stay. It definitely couldnât be in a better position for sightseeing and visiting all the attractions.
Food served in the pub was lovely. We had a lunch deal of a ciabatta, chips and a drink for about ÂŁ11. It was delicious. Bar staff friendly and advised us when it was happy hour so we could order cheaper drinks. Could not do enough for us to make our stay as enjoyable as possble. Would recommend this Inn to everyone! We would also recommend the breakfast, great value for money and well cooked.