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Mackay's Spa Lodge Hotel

2.0 star property

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Photo gallery for Mackay's Spa Lodge Hotel

Reception
Lobby
Desk, bed sheets
Front of property
Reception

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2, The Square, Strathpeffer, Scotland, IV14 9DL
  • Place, Upper Pump Room
    ‪1 min walk‬
  • Place, Strathpeffer Pavilion
    ‪2 min walk‬
  • Place, Strathpeffer Pump Room
    ‪6 min walk‬
  • Airport, Inverness (INV)
    ‪38 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Desk, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Desk, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Mackay's Spa Lodge Hotel

This hotel features free self-parking and free Wi-Fi in public areas.
Mackay's Spa Lodge Hotel offers 10 accommodations with free toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers.
During your stay at Mackay's Spa Lodge Hotel, you're just a quick walk from Upper Pump Room. Free WiFi in public areas and free self-parking are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Steps from Upper Pump Room and Strathpeffer Pavilion
Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Strathpeffer hotel.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 11:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Mackay's Spa Lodge Hotel Hotel
Mackay's Spa Lodge Hotel Strathpeffer
Mackay's Spa Lodge Hotel Hotel Strathpeffer

Mackay's Spa Lodge Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

A

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you are looking for a bang for your buck, this is the place. However, the room had a terrible odor. As if it was musty or moldy. We entered the room the window was propped open, the light and fan were on in the bathroom. And, I could still smell something. During the night it was cold so I closed the window and turned on the portable heater that was there. The smell was super distracting. If you are looking for price, this is it. If you are looking for a good nights sleep - choose differently. Staff were great, plenty of places to eat around the area. Hotel has no food available.
Stayed 1 night in Aug 2024

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrendous Hotel. Avoid at all costs.

After arriving at the hotel. We were informed that there was no facility for dining. We checked in as they had already taken payments. We went to our respective rooms to find that they were unclean in very bad condition unsafe and overall was not representative of the description and photos on the website. In addition there were no spa facilities or public bar. Photographic evidence is available if required.
Stayed 1 night in Jun 2024

6/10 Okay

Iain

Business traveller
Liked: Cleanliness, staff & service
No meals available in property had to go out for breakfast and dinner.
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our room was very clean and comfortable.

We were made welcome. Our room was very clean, comfortable and well equipped. There was plenty of parking. Although we were not offered any meals at the hotel, the town offers places to eat. The hotel appears to be under new management who are keen to make it a success. From the outside, the hotel is in need of some TLC and we found this off-putting at first. The entrance area was also rather dated. Overall, we were happy with this hotel.
Stayed 1 night in May 2024

10/10 Excellent

yunus

Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

The hotel is no frills but for the price has everything you need for an overnight stay. The room was clean and bed reasonably comfortable. The toilet and shower facilities were excellent.
Stayed 1 night in May 2024

6/10 Okay

Ruth Adelle

Stayed 1 night in May 2024

4/10 Poor

David, Sturgis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I believe Expedia either does not inspect the properties that it displays, or should begin doing so. This one should not be shown.
Stayed 1 night in Aug 2023

10/10 Excellent

Suha

Liked: Staff & service, property conditions & facilities

Amazing hotel and budget friendly

Amazing hotel for the budget, very cozy!! My experience was great honestly. The room is very clean and exactly like the picture. The staff is very kind and friendly. The hotel's location is a 2 min walk from the bus station. The hotel's location is truly perfect. I totally recommend it!!
Stayed 3 nights in Aug 2023

6/10 Okay

Yolanda

Stayed 1 night in Jun 2023

10/10 Excellent

Rosa M.

Travelled with group
Liked: Cleanliness, staff & service

Necesita mejoras pero limpio

El hotel necesita una puesta al dia, sobretodo el baño, pero estaba limpio y el personal del check-in muy amable y atento.
Stayed 1 night in Jul 2024

2/10 Terrible

Allan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nedslit

Stayed 2 nights in Jun 2024

10/10 Excellent

Britt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ferie

Stayed 1 night in May 2024