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Potawatomi Hotel & Casino

4.5 star property
VIP Access

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Photo gallery for Potawatomi Hotel & Casino

Casino
Grand Suite | Living area | 42-inch flat-screen TV with cable channels, TV, iPod dock
Exterior
City view
Coffee shop

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
1611 West Canal Street, Milwaukee, WI, 53233
  • Place, Marquette University
    ‪1 min walk‬
  • Place, The Rave-Eagles Club
    ‪16 min walk‬
  • Place, Harley-Davidson Museum
    ‪3 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Room, 1 King Bed

View from room

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(114 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds

City view

Signature Room, 2 Queen Beds

9.8 out of 10
Exceptional
(78 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, laptop workspace

Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Potawatomi Hotel & Casino

Luxury hotel with 7 restaurants and casino
7 restaurants, a casino and 3 bars/lounges are available at this smoke-free hotel. Valet parking is free. Additionally, a 24-hour fitness centre, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and a safe. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Potawatomi Hotel & Casino. During your stay, you're just a quick walk from Marquette University. Enjoy features like free valet parking, plus 7 restaurants and 3 bars.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy American cuisine at Canal Street Café, one of the property's 7 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Marquette University and a 2-minute drive from Harley-Davidson Museum
There are 7 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a 24-hour business centre and meeting rooms.

Event space at this hotel measures 60000 square feet (5574 square metres) and includes conference space. A casino, a 24-hour fitness centre, and a sportsbook are also featured at the luxury Potawatomi Hotel & Casino. Free self parking and valet parking are available.

This 4.5-star Milwaukee hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to noon.
Canal Street Café – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and light fare.
Cream City Coffee Co. – This coffee shop serves breakfast, lunch and light fare. Open daily.
Ruyi – This restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Marketplace – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Dream Dance Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Canal Street Café
  • Cream City Coffee Co.
  • Dream Dance Steakhouse
  • Marketplace
  • Ruyi

Things to do

  • 24-hour gym
  • 3,000 slot machines
  • 61 gaming tables
  • Bingo
  • Casino (150,000 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Sportsbook
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 60,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

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Potawatomi Hotel & Casino Hotel
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Reviews

Potawatomi Hotel & Casino Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 955 out of 1368 reviews
Rating 8 - Good. 221 out of 1368 reviews
Rating 6 - Okay. 112 out of 1368 reviews
Rating 4 - Poor. 38 out of 1368 reviews
Rating 2 - Terrible. 42 out of 1368 reviews

Reviews

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Easy check in and check out. Clean room and great little restaurant on site!
Stayed 3 nights in Jul 2025

6/10 Okay

Kyna, Madison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are always nice with plenty of space and a nice mini fridge. Bathrooms are a nice size as well. Check in took almost 45 minutes with staff having difficulties and multiple computer errors although I had called and confirmed the reservation earlier. We had to delay our dinner reservation. We were told we were given VIP credit but then when we attempted to use it we were told it was unavailable.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean nice air
Stayed 2 nights in Jul 2025

6/10 Okay

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean casino. Smell great throughout. Room was spacious and clean.
Stayed 1 night in Jul 2025

6/10 Okay

Joel

Travelled with group
Liked: Cleanliness

Dated, sterile.

Dated property, street noise made it up to 12th floor. They spend more time warning you about all their plans to fine you if you smoke or damage their iPad than they do showing any happiness that you’re there. I felt like I was checking into a hostile.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

6/10 Okay

Veronica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the restaurant choices. I did not like that the valet was rude and would not allow a motorcycle to pull over to checkin. I do not like that some clients were offered to park their bikes in a certain area and we were not. Our bike was hit in the parking lot and damaged. Staff could do nothing really to support.
Stayed 1 night in Jul 2025

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Staff are amazing. Food was delicious. Amazing atmosphere. A couple of things we didn’t like: no service to the rooms for towels/trash pickup. We had to request towels on Day 2 and set trashcan outside of room. And the pillows are terrible. King size bed needs king pillows. Overall, we stayed 3 days for Harley Davidson event and location was awesome. We would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was a great experience. The hotel is very nice and clean. The vallet was awesome and everyone who worked the hotel and casino were helpful and friendly.
Stayed 2 nights in Jul 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location to downtown
Stayed 1 night in Jul 2025

10/10 Excellent

matt

Stayed 1 night in Mar 2025

10/10 Excellent

John, St. Cloud

Stayed 1 night in Jul 2025

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay. Hotel staff seem very happy but Casino staff on the first floor seem sad and unhappy.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cynthia Marie

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family fun

Nice hotel; close to Brewers stadium; good coffee shoo; fun slot machines
Stayed 2 nights in Jul 2025

8/10 Good

Dane

Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Helpful staff, clean environment
Stayed 3 nights in Jul 2025

10/10 Excellent

Misty

Stayed 3 nights in Jun 2025

4/10 Poor

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room. Clean. Everyone was wonderful
Stayed 1 night in Jun 2025