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Amway Grand Plaza, Curio Collection by Hilton

4.0 star property

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Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

4 restaurants, breakfast served
Creator video
Indoor pool
Luxury Suite, 1 King Bed, Non Smoking (Plaza) | Premium bedding, pillow-top beds, in-room safe, desk
Ballroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
187 Monroe Ave Nw, Grand Rapids, MI, 49503
  • Place, DeVos Performance Hall
    ‪2 min walk‬
  • Place, DeVos Place Convention Center
    ‪3 min walk‬
  • Place, Van Andel Arena
    ‪5 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking (Plaza)

Luxury Suite, 1 King Bed, Non Smoking (Plaza) | Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite, 1 King Bed, Non Smoking (Plaza)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 94 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking, River View

9.4 out of 10
Exceptional
(19 reviews)
  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower | Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

8.0 out of 10
Very good
(1 review)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch plasma TV with premium TV channels, TV

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(60 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, River View

8.8 out of 10
Excellent
(14 reviews)
  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Interior

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Grand King Room with River View

Premium bedding, pillow-top beds, in-room safe, desk

Grand King Room with River View

  • Sleeps 3

View all photos for Superior King Room

Bathroom | Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Superior King Room

  • Sleeps 3

Two Queen Room

  • Sleeps 4

View all photos for Grand Two Queen Room with River View

Interior

Grand Two Queen Room with River View

  • Sleeps 4

View all photos for Plaza Luxury Suite

Premium bedding, pillow-top beds, in-room safe, desk

Plaza Luxury Suite

  • Sleeps 4

Tower Luxury Suite with Grand River View

  • Sleeps 4

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 3

Superior Two Queen Room

  • Sleeps 4

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

View all photos for Plaza Executive Suite

Interior

Plaza Executive Suite

  • Sleeps 4

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About this property

Amway Grand Plaza, Curio Collection by Hilton

Historic hotel connected to the convention centre in Grand Rapids with 4 restaurants
This smoke-free hotel features 4 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness centre and a coffee shop/cafe.
Amway Grand Plaza, Curio Collection by Hilton offers 656 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

Amway Grand Plaza, Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Rosa Parks Circle. Enjoy features like free WiFi in public areas, plus 4 restaurants and 4 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 4 bars/lounges
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, deep-tissue massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and racquetball/squash
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Rosa Parks Circle and DeVos Performance Hall
  • Dogs welcome for a fee (restrictions apply)
Amway Grand Plaza, Curio Collection by Hilton offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include 46 meeting rooms and limo/town car service. Event space at this hotel measures 47124 square feet (4378 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Amway Grand Plaza, Curio Collection by Hilton. Parking is available for a fee.

This Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Ruths Chris Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
MDRD – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
The Kitchen by Wolfgang – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Starbucks – On-site coffee shop. Open daily.
The Kitchen Counter – This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 41 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • MDRD
  • Ruths Chris Steakhouse
  • Starbucks
  • The Kitchen by Wolfgang
  • The Kitchen Counter

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 46 meeting rooms
  • 47,124 square feet of conference space

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 29 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with premium channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 27 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from 21 December to 26 December:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Spa
  • Hot tub
  • Swimming pool
The property will be renovating from 27 January 2026 to 26 January 2028 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4 to 15 for adults and USD 4 to 15 for children
  • Self-parking fee: USD 41.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Amway Grand Plaza, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1011 reviews
Rating 8 - Good. 173 out of 1011 reviews
Rating 6 - Okay. 99 out of 1011 reviews
Rating 4 - Poor. 47 out of 1011 reviews
Rating 2 - Terrible. 45 out of 1011 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upsettingly long line at check in ... and room not being ready at check in was disappointing!
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Hotel is lovely. Room was spacious and clean. Love the Skywalk to the the DeVos Center.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

6/10 Okay

Natasha

Travelled with group
Liked: Amenities, property conditions & facilities
They placed us by an elevator which kept me up all night. When we arrived to our room, housekeeping immediately walked in saying they weren’t supposed to assign us this room because they needed to replace the shower curtain which they had to return to do. Tub had hair in it still. The bed was horribly uncomfortable. Hotel was beautiful otherwise, just not worth the money for the room we had.
Stayed 1 night in Nov 2025

4/10 Poor

Abby

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed had hair in it and stains on sheets. Dusty
Stayed 1 night in Nov 2025

8/10 Good

Kaitlin

Stayed 1 night in Nov 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was amazing. The room smelled like cigarettes but had a fabulous view.
Stayed 1 night in Nov 2025

10/10 Excellent

Ranjit

Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Max at check in was knowledgeable about places to grab dinner. Check in was a breeze. The room is spotless and very generous. It is a beautiful property. Our bathroom door has seen better days; it works but could use attention -paint chips, holes, etc.
Stayed 1 night in Nov 2025

10/10 Excellent

Barbi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great but the sliding door was very hard to close
Stayed 1 night in Nov 2025

4/10 Poor

Teresa

Travelled with family
Liked: Property conditions & facilities
While the common areas were great, the room we were in on the 4th floor was very disappointing, especially considering the price we paid. There was mold in a couple areas of the bathroom (or at least black dirt in several spots), the wood trim was pretty banged up - one spot had about a 2" x 2" spot of bare wood, the tub stopper and the sink stopper were broken, and the mini-fridge didn't get very cold. Honestly, we've had much better rooms at a courtyard by marriott for about half the price. I wouldn't recommend staying here.
Stayed 2 nights in Oct 2025

8/10 Good

Abhirabh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel. Nice big rooms. Good food and not pricey. Fitness room and pool (small) but really nice. f im being critical, id say would be the amenities in the room were average and bedding (pillow covers) had a stain. We had a lovely stay. Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

8/10 Good

Kristen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was clean, pretty view of the river, staff seemed to expect a tip for literally everything which was obnoxious to us just coming for an overnight stay; the hotel was beautiful inside and loved having a ton of options for food close by amd the central location of the hotel. I stayed as a hilton member and was a bit surprised when I asked for an hour later check out and was told no on the phone. My partner went to the front to explain I was not feeling well and just needed a little extra time, was still told no, and only when I texted hilton honors about how frustrated I was, did I get anywhere. I understand other guests are coming but they can't check in until 3 or 4 pm and I expected much more warm and understanding responses from such a nice hotel as well as the middle aged bellman being so rude when I didnt have cash at the moment for him, I also didn't need him to help us with 2 bags of luggage but I get it. Overall would give it another shot, could have been an off day for staff and it was a beautiful and clean hotel. I did not eat breakfast due to being sick and the ac in the room was fast acting and smelled clean.
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Stayed 1 night in Oct 2025

8/10 Good

Krista

Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Stayed 1 night in Oct 2025

6/10 Okay

Caroline

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The layout of the room was awkward and inconvenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great but really bummed to find the hot tub and pool down.
Stayed 1 night in Oct 2025

10/10 Excellent

Aurora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

ashley

Stayed 1 night in Oct 2025

10/10 Excellent

chantel

Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, awesome view, great location with many restaurants within walking distance.
Stayed 1 night in Oct 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time staying here! Everything was great.
Stayed 1 night in Oct 2025