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Quality Inn & Conference Centre Downtown

2.5 star property

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Photo gallery for Quality Inn & Conference Centre Downtown

Lobby
In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds
Exterior
Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
390 Elgin Street South, Sudbury, ON, P3B1B1
  • Sudbury Arena
    ‪7 min walk‬
  • Science North
    ‪3 min drive‬
  • Health Sciences North
    ‪3 min drive‬
  • Sudbury, ON (YSB-Greater Sudbury)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Pet Friendly)

Standard Double Room, 2 Double Beds, Non Smoking (Pet Friendly) | In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Conference Centre Downtown

Pet-friendly hotel connected to the convention centre in Sudbury with free breakfast
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area.
Quality Inn & Conference Centre Downtown offers 99 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Sudbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Conference Centre Downtown. During your stay, you'll be connected to the convention centre and just a quick walk from Sudbury Theatre Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Sudbury Theatre Centre and 5 minutes on foot from Sudbury Arena
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2068 square feet (192 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Conference Centre Downtown. Free self parking is available.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Quality Inn & Conference Centre Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,068 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown Sudbury
Quality Inn Downtown Sudbury
Sudbury Quality Inn
Quality Inn & Conference Centre Downtown Sudbury, Ontario
Quality Inn And Conference Centre Downtown
Quality Inn & Conference Centre Downtown Hotel Sudbury
Quality Inn Sudbury
Quality & Conference Sudbury
Quality Inn & Conference Centre Downtown Hotel
Quality Inn & Conference Centre Downtown Sudbury
Quality Inn & Conference Centre Downtown Hotel Sudbury

Quality Inn & Conference Centre Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 318 out of 982 reviews
Rating 8 - Good. 339 out of 982 reviews
Rating 6 - Okay. 173 out of 982 reviews
Rating 4 - Poor. 97 out of 982 reviews
Rating 2 - Terrible. 55 out of 982 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are lovely. Well kept place for its age. very courteous staff. Annual spring ruts in the ground to be fixed. Signage for finding the place very good.
Stayed 2 nights in Apr 2025

4/10 Poor

Prince

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Patrick

Liked: Staff & service
Not great but not terrible. Staff was nice and very professional. Room was pretty average
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and accommodating and the breakfast had some variety and was of decent quality. There was ample access to coffee which was excellent as well. The shower and bathroom was excellent and a considerable step-up from other hotels in the area but the water pressure was seriously lacking - which was our only real complaint about the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Shendah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor roads and demolition close by were detractions but in no way connected to the hotel itself. The hotel was extremely clean and my room was very comfortable. Breakfast was in a pleasant room off the main lobby and included hot selections as well as fruit, yoghurt, cereals and breads, along with other snacks. There is a cappuccino machine in the lobby available 24/7 too!
Stayed 1 night in Apr 2025

8/10 Good

amber

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Melanie

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was adequate but the neighborhood was a bit unnerving.
Stayed 1 night in Apr 2025

6/10 Okay

AMRITPAL

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was good, clean, friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kaleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andre

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful time

Bathroom was very nice. Location nice
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The property isnt maintained well. Poor customer service upon check in. Room not cleaned to the sandard.
Stayed 1 night in Jan 2025

8/10 Good

Shayne

Stayed 1 night in Feb 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

RILLA

Liked: Staff & service, room comfort

Good

Front desk Misty really friendly and welcoming. Elevator dirty. Haven't had breakfast yet.
Stayed 1 night in Feb 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steven, Etobicoke

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot close to downtown. Be weary of the soup kitchen around the corner and its….. visitors. And don’t leave anything in your car
Stayed 1 night in Jan 2025

8/10 Good

Anne-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was challenging to get to the entrance. First you drive up a hill (slipper, even though it was sanded) and verge to the left and go down a rough decline. Not much parking by the entrance, to drop off passagers or luggage. Check in was quick and easy. Had mats from the entry to the front of desk. Needed 1 more from the desk to elevator to prevent falls. Room were what was expected. Turned on all light switches and only bathroom came on. Needed to walk into room and turn on nightstand lights. Shower was very hot. Need to be careful. Pressure not the best. Breakfast was disappointing. Both Saturday and Sunday at around 8am. Very little to none of hashbrown, sausage and eggs. First day girl apologies, stating she was alone, can only cook 1 thing at a time and it takes 20 minutes to cook. Then tells me that there is 120 guests. If you know you gave 120 guest would you not know how to be organize and prepared? This seems to be a continuous problem from what i read in the reviews. I would be more understanding if this was a weekday. Overall it was good value for what we paid for the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Feb 2025

6/10 Okay

David

Stayed 1 night in Jan 2025