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Quality Inn & Suites Suffolk West

2.5 star property

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Photo gallery for Quality Inn & Suites Suffolk West

Free daily continental breakfast
Exterior
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Down duvets, desk, laptop workspace, blackout curtains

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Free WiFi

Explore the area

View in a map
1503 Holland Rd, Suffolk, VA, 23434
  • Place, Planters Peanut Center
    ‪5 min drive‬
  • Place, Suffolk Center for Cultural Arts
    ‪5 min drive‬
  • Place, Suffolk Seaboard Station Railroad Museum
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Smoking

Room, 2 Queen Beds, Accessible, Smoking | Down duvets, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Smoking (Upgrade)

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Smoking (Upgrade)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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includes taxes & fees
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About this property

Quality Inn & Suites Suffolk West

Hotel in Suffolk with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-in and express check-out are on-site.
Quality Inn & Suites Suffolk West offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features free newspapers and coffee/tea makers. This accommodation has separate sitting areas and includes desk chairs and dining tables. Beds feature down duvets. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Suffolk hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quality Inn & Suites Suffolk West, you'll be close to Planters Peanut Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a computer and coffee/tea in a common area
  • On-site recreation includes a playground
  • Just a 5-minute drive from Planters Peanut Center and 6 minutes from Suffolk Seaboard Station Railroad Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Quality Inn & Suites Suffolk West also features a seasonal outdoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Suffolk hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Hardwood flooring in room
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 30.00 per stay), plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night (maximum USD30.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Suffolk
Econo Lodge Suffolk
Econo Lodge Suffolk Hotel
Econo Lodge Suffolk
Quality Inn & Suites Hotel
Quality Inn & Suites Suffolk
Quality Inn & Suites Hotel Suffolk

Reviews

Quality Inn & Suites Suffolk West Reviews

5.8

5.8/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 174 reviews
Rating 8 - Good. 23 out of 174 reviews
Rating 6 - Okay. 31 out of 174 reviews
Rating 4 - Poor. 33 out of 174 reviews
Rating 2 - Terrible. 46 out of 174 reviews

Reviews

2/10 Terrible

Peggy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad Quality Inn

Worst Quality Inn we have ever stayed in Charged us $30 more for the third adult ?? Handicap room is Bar for the shower loose falling off the wall Dirty shower curtain Air conditioner had black mold in air flow vent Toilet seat was not a handicap seat And loose Bathroom door wouldn't close privacy issue Only good was the beds
Stayed 1 night in Aug 2025

2/10 Terrible

Tavion

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room did not look clean

The pillows were terrible and uncomfortable
Stayed 1 night in Aug 2025

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was awful

The day manager is hard to understand, and changed our reservation from 2 queen beds to a king, which was ok, but I don't know why. The room had a pile of dirt at the door. The bathroom shower was half cleaned, the corners of the room were dirty. The bedspread was stained all over it and had a large burn in it. The sheet also had burn mark in it. There was a couch that looked like something you'd find in a college dorm room and hadn't been cleaned ever. Breakfast was "managed" by the same person who check us in. The drink dispenser was empty, the waffle mix was empty after I used it. Only when told, did the person attend to anything. My husband ate a small sausage and egg biscuit, covered in ice. Later that day, he developed a rather intense stomach ache we believe came from that biscuit. Overall, our stay was hugely disappointed. The old saying is "you get what you pay for". At this hotel, we didn't even get that.
Stayed 1 night in Aug 2025

2/10 Terrible

Kelvin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I want my money back

Stayed 2 nights in Aug 2025

10/10 Excellent

allen

Liked: Amenities, property conditions & facilities
Everything was nice in good location
Stayed 1 night in Aug 2025

2/10 Terrible

Camille

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Extremely dirty and smelly. The rooms don’t look like in the pictures. Stay away
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice breakfast
Stayed 1 night in Jul 2025

2/10 Terrible

Samantha Rae

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
It was fikthy and had bugs
Stayed 2 nights in Jul 2025

4/10 Poor

Frieda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not a Quality place.

Microwave did not work, room floor was very dirty, bathroom floor was worse. Coffee horrible, it was see through brown water.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Gnats in the room; drag sweep on the door allowed insects to crawl in and the floor was filthy.
Stayed 1 night in Jul 2025

4/10 Poor

Soty

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and mold on the ceiling
Stayed 1 night in Jul 2025

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

lannette, fairview

The smell in the hallway of food as if someone was cooking tacos and then when you get in the room, it was just the worst smell ever. It wasn’t fresh. It was not clean. It was not inviting. It was awful.
Stayed 1 night in Jul 2025

6/10 Okay

AIREEN

Stayed 1 night in Jul 2025

2/10 Terrible

Kylee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Diane

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
I liked that the cockroaches and other insects were not alive and crawling around the room. But I did not like that they were laying on the bathroom floor. I also didn’t like the pubic hairs that were in the shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, amenities
Most rooms there are just ok Some are clean some are dirty My last visit was very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome staff

The staff was awesome! The room was clean, just the bathroom door needed to be cleaned more or painted, there were shoe prints halfway up the door.
Stayed 1 night in Jun 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, property conditions & facilities
Disgusting and dirty. Dead bugs all over the floor. Reeked of smoke. After looking at the room we didn’t even stay the night. Front desk refused to give our money back. Do not stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

6/10 Okay

Silvestre

Wasn
Stayed 1 night in Jun 2025

8/10 Good

Samuel

Stayed 6 nights in May 2025

6/10 Okay

Shaquana

Stayed 1 night in Jun 2025