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ibis Basel Bahnhof

2-star property
Margarethenstrasse 33-35, Basel, BS 044 511 21 42
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4.3 out of 5
Very good!
See all 37 ebookers Reviews

"Convenient for the railway station and for the trams to take you into the old city. " More

By a verified traveller on Tue 30 Aug 2016

Points Of Interest

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Double Room, 1 Double Bed (New Sleep Easy Concept)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 110* Per night/room 2 Jun - 3 Jun

Comfort Double Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ibis Basel Bahnhof. During your stay, you're just a quick walk from Basel Zoo. You'll find features such as free WiFi in public areas, plus a bar and a business centre.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and laundry facilities
  • Within a 10-minute walk of Basel Zoo and Zoological Garden
  • Pets welcome for a fee

ibis Basel Bahnhof ratings based on 37 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Basel Bahnhof

Everyone (27) Couples (4) Family (2)
5 out of 5

Good location

Pros: Location, friendly staff
Location: Easy to walk to from the railway station with the tram stop outside.
Convenient for the railway station and for the trams to take you into the old city.

Posted by , from warwickshire on 30 Aug 2016

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4 out of 5
Funktionale, solide und farblich ansprechende Einrichtung. Es hatte alles was wir für einen Kurzaufenthalt benötigten. Gutes Preis-Leistungsverhältnis. Zentral gelegen, das Zimmer auf den Hof war ruhig.

Posted by on 7 Aug 2023

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3 out of 5
Man hört die durchfahrenden Trams leider ziemlich laut, zusammen mit der Badezimmerlüftung die fast ununterbrochen lief und dem zT lichtdurchlässigem Vorhang war es keine angenehme Nachtruhe. Ich hatte das Gefühl, dass das Zimmer nicht zwingend sauber geputzt war (Haare in der Dusche, kaputte Bettdecke mit Fleck). Das Zimmer war gross, genügend Ablage und Wlan und TV funktionierten problemlos. Jedoch eher kleine Tücher im Badezimmer und nebst Föhn und 2 Bechern war das die gesamte Badezimmereinrichtung. Das Frühstückbuffet war super! Grosse Auswahl und gute Qualität. Sehr freundliche Mitarbeiter überall.

Posted by on 17 Oct 2022

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Comment from Hotel Management

28 Oct 2022 by Ismail El Ouazzani

Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste.Mit freundlichen Grüßen,Ismail El OuazzaniGeneral ManagerIbis Basel Bahnhof

4 out of 5
Freundliche Mitarbeiter, Hotel zentral gelegen.

Posted by on 10 Sep 2022

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Comment from Hotel Management

28 Oct 2022 by Ismail El Ouazzani

Sehr geehrter Gastwir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Basel Bahnhof.Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen GrüßenIsmail El OuazzaniGeneral ManagerIbis Basel Bahnhof

5 out of 5
Der Empfang und die Bedienung waren sehr zuvorkommend. Sollte ich wieder in Basel sein,werdeich wieder daselbst übernachten.

Posted by , from Weingarten on 25 May 2022

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3 out of 5
Die Sauberkeit lässt einiges offen.

Posted by on 4 May 2022

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5 out of 5

Posted by on 16 Apr 2022

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5 out of 5
War sehr zufrieden unter der Woche kostet das Zimmer Zuviel

Posted by on 3 Apr 2022

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Comment from Hotel Management

23 Apr 2022 by Hotel Ibis Basel Bahnhof

Sehr geehrter Gast wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Basel Bahnhof. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

5 out of 5

Posted by on 14 Feb 2022

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4 out of 5
Personal sehr freundlich und zuvorkommend

Posted by on 6 Oct 2021

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Comment from Hotel Management

28 Nov 2021 by Hotel Ibis Basel Bahnhof

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ismail El Ouazzani General Manager Ibis Basel Bahnhof

About the ibis Basel Bahnhof

Location Margarethenstrasse 33-35, Basel, BS 4053

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at the eco-certified ibis Basel Bahnhof. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Basel hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Basel SBB Station (0.6 km / 0.4 mi)
  • Metro station: Bhfeingang Gundeldingen Tram Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Basel Bahnhof offers 112 air-conditioned accommodations with a hairdryer and portable fans. Flat-screen televisions come with cable channels. This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 9 for children
  • Self-parking fee: CHF 20 per day
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Basel ibis
  • ibis Bahnhof
  • ibis Bahnhof Hotel
  • ibis Bahnhof Hotel Basel
  • ibis Basel
  • ibis Basel Bahnhof
  • Ibis Basel Bahnhof Hotel Basel
  • ibis Basel Bahnhof Hotel
  • ibis Basel Bahnhof Hotel
  • ibis Basel Bahnhof Basel
  • ibis Basel Bahnhof Hotel Basel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.