Location was great, however this VRBO did not appear as listed.
- Check in was fine, however after booking we learned there was an additional security deposit prior to even entering the gate.
- This listing specified we would have a functioning washer and dryer. This was not the case, it was broken. We were told to get quarters from the security gate (would only sell us a roll of quarters) and use one of the laundromats on the property. That we had to pay for. The listing was not accurate.
- Kayaks were locked up, didn’t know we had to get the key to unlock them from a property management group located in the resort, which was closed when we found out. I drove over the next day to get the key. They provided the wrong key, had to wait until they drove over with the correct key. Then when pulled the kayaks out, one had a 4 inch gash in the side and was full of water. The other was beat up, missing a drain plug, but useable. Either way, the listing was not accurate.
- Bikes were rusted out, seats duct taped, handle bars loose.
- There was considerable mold around the bathroom vent. And thick dust cover both bathroom light vents.
- We paid a cleaning fee when booking. Upon arrival we were told we had to wash all linens and towels (now at the laundromat). Not to leave any dishes in the sink or dishwasher. Not to leave any trash inside. What exactly is the cleaning fee for; if we are stripping beds, washing all linens, washing putting away dishes, and taking out all trash?