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Helena Park - Ultra All inclusive

5.0 star property

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Photo gallery for Helena Park - Ultra All inclusive

View from property
Exterior
Studio (Free Beach Access, Free Wifi, Parking) | 1 bedroom, free minibar, in-room safe, desk
Front of property
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Pool
  • Room service
  • On private beach

Explore the area

Map
Sunny Beach, Sunny Beach, 8240
  • Sunny Beach
    ‪2 min walk‬
  • Platinum Casino
    ‪11 min walk‬
  • Action Aquapark
    ‪2 min drive‬
  • Bourgas (BOJ)
    ‪32 min drive‬

Room options

View all photos for Double Room (Free Beach Access, Free Wifi, Parking)

Double Room (Free Beach Access, Free Wifi, Parking) | 1 bedroom, free minibar, in-room safe, desk

Double Room (Free Beach Access, Free Wifi, Parking)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Park View (Free Beach Access, Free Wifi, Parking)

Double Room, Park View (Free Beach Access, Free Wifi, Parking) | 1 bedroom, free minibar, in-room safe, desk

Double Room, Park View (Free Beach Access, Free Wifi, Parking)

  • 30 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio (Free Beach Access, Free Wifi, Parking)

Studio (Free Beach Access, Free Wifi, Parking) | 1 bedroom, free minibar, in-room safe, desk

Studio (Free Beach Access, Free Wifi, Parking)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds

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About this property

Helena Park - Ultra All inclusive

Luxury property on the beach, with outdoor pool
Catch some rays on Helena Park - Ultra All inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Helena Park - Ultra All inclusive offers 211 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers, spring water baths, designer toiletries and complimentary toiletries.

This Nessebar property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A private beach and a health club are featured at the property. An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Lions Health and Beauty. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

During your stay at Helena Park - Ultra All inclusive, you're just a quick walk from Sunny Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Restaurant Poseidon, one of the property's 3 restaurants
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Indulge with deep-tissue massages, facials or thalassotherapy at Lions Health and Beauty
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a steam room
  • Just a 4-minute walk from Sunny Beach and 11 minutes by car from Aqua Paradise
  • Airport shuttle service available for a fee
Helena Park - Ultra All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Helena Park - Ultra All inclusive such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers an attached winery, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Nessebar property.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. The property hosts a free manager's reception daily.
Restaurant Poseidon – This poolside buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Dolphin Restaurant – This beachfront restaurant specialises in seafood and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Blue Lagoon Barbecue – This poolside restaurant specialises in Mediterranean cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
In-room minibar (all beverages included)

Land activities

Tennis
Volleyball

Lessons/classes/games

Water fitness
Yoga

Languages

Bulgarian, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Lagoon Barbecue
  • Dolphin Restaurant
  • Restaurant Poseidon

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterfall pool
  • Waterslide
  • Winery
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Spring water bathtub
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.51 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Helena Park Hotel
Helena Park Hotel Sunny Beach
Helena Park Sunny Beach
Helena Park Hotel Sunny Beach, Burgas Province, Bulgaria
Helena Park Ultra All inclusive Hotel Sunny Beach
Helena Park Ultra All inclusive Hotel
Helena Park Ultra All inclusive Sunny Beach
Helena Park Ultra All inclusive
Helena Park Ultra All inclusive All-inclusive property
Helena Park Ultra All inclusive Sunny Beach
Helena Park Ultra All inclusive
All-inclusive property Helena Park - Ultra All inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park
Helena Park Ultra Inclusive
Helena Park Ultra All inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park - Ultra All inclusive All-inclusive property

Helena Park - Ultra All inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 6 nights in Sep 2022

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2022

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Raluca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming up Roses

This is an amazing hotel with GREAT Chefs and Staff. Everyone was so friendly. The all inclusive was nothing short of 5 star. I’d recommend this hotel to anyone staying in Sunny Beach.
Stayed 3 nights in Jul 2021

10/10 Excellent

Iliuta Catalin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice personal and the room Is according 5 starts standard.
Stayed 2 nights in Jun 2021

10/10 Excellent

Enache

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If the Royal Palace Helena Park Hotel was an all inclusive cruise ship, it would be known as the Titanic not because of the level of service but the experience... -not issued wrist bands upon arrival and were refused drinks and when the bartender called the front desk they were told we weren’t untitled to drinks. Had to go back to front desk to get wrist bands -took numerous trips to the front desk to have the minibar switched over to the all inclusive package -air conditioning was shut down for the season so the room was 28 degrees -staff that just didn’t seem to know what they were doing, was very confused about what is included in the all inclusive package, the bar staff doesn’t know when the restaurant opens etc... They tout themselves as an ultra all inclusive, but they are far from it. This is suppose to be a 5-star resort, but in reality it’s more like a 3-star. Maybe we just got unlucky, but would not recommend this place to friends and would not stay there again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2019

6/10 Okay

Zahra

Disliked: Property conditions & facilities, room comfort

For families with kids not for couples or solo

For families and kids resort, including the “ ultra all paid for” system and kids entertainment. No direct access to beach or even view of beach. A bit disappointing when it comes to room comfort ( ie Pillows, no robs, no slippers, laundry..etc). Not a 5 star hotel or setup.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Keep the spirit

I stayed here last summer. This year seems that maintenance and cleaning staff are also on holiday. Still nice place, friendly atmosphere.
Stayed 2 nights in May 2019

10/10 Excellent

constantin eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helena Park Sunny Beach

comfortable hotel with nice outdoor and indoor pools, gym, welness center, sauna, several restaurants with variety of food. hotel is clean, has friendly staff. I loved the pool located in a nice yard, with the pool bar and a restaurant nearby. hotel is located in norther part of Sunny Beach in a quiet area. sunbeds near the thsea are also available by courtesy of the hotel.
Stayed 3 nights in Sep 2018

8/10 Good

Martin, South Wales

Big enough for most, but small enough to carr

A lovely hotel, that's big enough to have everything you need, but small enough to care. All the staff were very friendly and helpful. The restaurant staff went out of there way to make our anniversary extra special. Some of our family are booked to go again in June.
Stayed 14 nights in Aug 2018

10/10 Excellent

Antoaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best 5* hotel in Sunny Beach

Wonderful hotel, good food, amazing staff!
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

10/10 Excellent

Enache

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2018

8/10 Good

Carl, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel, it is out of the way of the strip which is great for a relaxing holiday and it is not noisy at all during the day.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Timothy, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

It was great. The staff was all very friendly. They spoke very good English. Just a very nice relaxing atmosphere.

10/10 Excellent

Guy, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing, beautiful garden, large rooms , very close to the beach. We had an Ultra all inclusive packege , that supposed to include everything , but for some reason the Sauna and Spa area except the indoor pool were for extra charge. The food in the hotel is good, but everyday it was almost the same. We get a room upgrade for free and can say that the service is awesome. Real 5 star hotel , I will visit Helena Resort again.

10/10 Excellent

dean, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

August 2015 holiday

Had a lovely stay, the staff were very friendly, plenty of food to choose from and very tasty I only had chips 1 lunchtime. Hotel was very clean and I would definitely go back.

10/10 Excellent

biyanka, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helena park

Everything was great. Very friendly hotel staff.great food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel. The beds are not for 5 star hotel. The room simple