Rainbow's End is a beautiful home in a perfect beach location. The layout of the home suited our needs, with bedrooms on two floors and enough space for 14 people to be able to spend time together and have a little separation when needed. The pool was excellent, and the elevator was a lifesaver for moving luggage and groceries up and down.
We had a few problems though....
(1) Upon arrival at 4:30 pm, there were two beds that had no clean linens. When we called the property manager, they assured us that the linens would arrive shortly, as the linen company was behind. This was handled as promised; however, the linen company suggested that the quilt on the bed didn't need changing, that they would just stick the quilt in the dryer for a few minutes to "freshen it up" I told them this was unacceptable. They brought a clean quilt later that evening.
(2) The wood floors did not appear to be clean when we arrived. It looked like none of them were actually mopped. We were all settled in when we realized this, and we didn't ask for a further cleaning.
(3) We had a total of 12 roaches in various locations throughout the house. Chad, the maintenance worker was very responsive and came and sprayed for bugs. He explained that these types of bugs are common when rain has been in the area. The presence of roaches was very disturbing.
(4) Dressers in two bedrooms had broken drawers and were old and outdated.
Overall a great house, but could be EXCELLENT with some TLC!!