2/10 Terrible
Alanah
Travelled with partner
20 Oct 2025
We stayed 2 nights here, and on the first moght discovered the pool was taken over by swimming lessons with kids of people who werent guests in the hotel.. this went on almost until pool closed on the friday. When we asked front desk about it, at first tried to deny it was happening and then after i stated we couldnt get into the pool because of them he said "oh they will be done in 15 minutes" .. why not let your hotel guests know thst the pool is occupied for almost the entire friday evening when checking in? The next evening we went into the hottub and there were various floaties of lint and hair... gross, but manageable with a shower afterwards. But the biggest health issue came the next morning when we went to use the ice bucket and discovered a dirty used cxndxm with tissue crumpled up inside of it. This left us feeling very dirty and unsure of how clean bed sheets/etc were. When i told front desk and spoke to manager both of them just apologized for the 'inconvenience" and said there was nothing they could do. I asked for refund and they refused to do. He even argued with me that he can 'assure me' that the rooms are clean.. even after i told him what we found and expressed how dirty/gross/disgusted we felt.
Alanah
Stayed 2 nights in Oct 2025






















