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Hilton Suzhou

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Exterior
3 restaurants; breakfast, lunch and dinner served
Separate bathtub and shower, free toiletries, hair dryer, bathrobes
Reception
2 indoor pools

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
275 Suzhou Avenue East Industrial Park, Suzhou, 215028
  • Place, Jinji Lake
    ‪3 min drive‬
  • Place, Suzhou International Expo Center
    ‪3 min drive‬
  • Place, Suzhou Ferris Wheel
    ‪4 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪38 min drive‬

Room options

View all photos for Guest Room

Premium bedding, down duvets, minibar, in-room safe

Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Deluxe Suite

King Deluxe Suite | View from room

King Deluxe Suite

  • City view
  • 117 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

Premium bedding, down duvets, minibar, in-room safe

Executive Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Premium bedding, down duvets, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe One Bedroom Suite

View from room

Deluxe One Bedroom Suite

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Suite

View from room

Deluxe Two Bedroom Suite

  • City view
  • 162 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Three Bedroom Suite

Deluxe Three Bedroom Suite | Premium bedding, down duvets, minibar, in-room safe

Deluxe Three Bedroom Suite

  • City view
  • 181 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite

View from room

One Bedroom Suite

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

LCD TV

Two Bedroom Suite

  • 122 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Three Bedroom Suite

View from room

Three Bedroom Suite

  • City view
  • 158 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Accessible Guest Room

Premium bedding, down duvets, minibar, in-room safe

Accessible Guest Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite

Premium bedding, down duvets, minibar, in-room safe

King Suite

  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

View from room

Presidential Suite

  • City view
  • 197 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Guest Room

View from room

Guest Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

View from room

Executive Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Reception
Holiday Inn Express Suzhou City Center by IHG
Gusu District
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 21 reviews
The price is CHF 45
includes taxes & fees
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About this property

Hilton Suzhou

Along with 3 restaurants, this hotel has 2 indoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a 24-hour business centre.
Hilton Suzhou offers 538 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Hilton Suzhou, you'll be close to Suzhou Ferris Wheel. You'll find features such as free WiFi in public areas and free self-parking, plus 2 indoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine at Yuxi, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor pools
  • Indulge in a treatment at the full-service spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute drive from Suzhou Ferris Wheel and a few minutes from Suzhou International Expo Center
  • Train station pick-up and train station drop-off shuttle service available for a fee
As a guest of Hilton Suzhou, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Suzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Yuxi – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
BACIO – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Yuan Lobby Lounge – This lobby lounge specialises in Fusion cuisine and only serves light fare. Open daily.
OPEN – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Beer Society – This bar specialises in Fusion cuisine. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 194 for adults and CNY 194 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Free manager's reception (select days)

Restaurants on site

  • BACIO
  • Beer Society
  • OPEN
  • Yuan Lobby Lounge
  • Yuxi

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa

Family friendly

  • 2 indoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21,528 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 38 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Suzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 298.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 194 for adults and from CNY 194 for children
  • Rollaway bed fee: CNY 298.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Suzhou offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

DoubleTree Hilton Hotel Suzhou
DoubleTree Hilton Suzhou
Hilton Suzhou Hotel
DoubleTree by Hilton Hotel Suzhou
Hilton Suzhou Hotel
Hilton Suzhou Suzhou
Hilton Suzhou Hotel Suzhou

Hilton Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 73 out of 105 reviews
Rating 8 - Good. 29 out of 105 reviews
Rating 6 - Okay. 1 out of 105 reviews
Rating 4 - Poor. 0 out of 105 reviews
Rating 2 - Terrible. 2 out of 105 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

VARSHA

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great breakfast selection, wonderful gym and pool facilities. BACIO restaurant excellent service.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good breakfast spread in the morning.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Man

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff and spacious rooms. The location is a bit off the path for tourist but there is a subway station on site and plenty taxis around.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Chie

Liked: Cleanliness, staff & service, property conditions & facilities
Their hospitality is good.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

SHIHKAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thry need to accommodate for Muslims and provide halal food at the buffet and restaurant
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

TUNG CHENG

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chun Ying Julia

Liked: Cleanliness, staff & service, amenities
職員非常有禮貌
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JUNG HOON

Liked: Cleanliness, staff & service, amenities
깨끗하고 수영장라커에 있는 온수탕과 사우나 너무 좋습니다
Stayed 4 nights in Jan 2026
Verified

8/10 Good

SOOHWAN

Liked: Cleanliness, staff & service, amenities
객실은 깨끗하고 매우 청결
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Saku

Liked: Cleanliness, staff & service, amenities
Kaikki toimi hyvin
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

XIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境和服务都很好，五楼自助餐新鲜，品类丰富，推荐
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿！
Stayed 2 nights in Jan 2025
Verified

8/10 Good

HEEYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지하철 바로 앞에 있어 교통이 편리했어요 수영장 탈의실에 온탕이랑 사우나실 있어 좋았구요
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always perfect!

Brilliant service as always! Everything was flawless!
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It's very nice and very new hotel.We love it and we had a good stay there.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

jianhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐丰富 环境美味

整体不错
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel apartment was bigger than my actual apartment. Had a washer in the room.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

SANG GYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
소주에 자주 출장 가지만 최고의 호텔입니다. 한국 라면도 나옵니다...ㅎㅎㅎㅎ
Stayed 1 night in Jul 2019
Verified

8/10 Good

Tsutomu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足。

リラックスできました
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

KWANGSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

CHANG SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아침 Good!!

아침이 특히 좋아요.
Stayed 2 nights in May 2019
Verified

8/10 Good

JUNGIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

굿굿굿

깨끗하고 편안히 묵고 왔습니다. 서비스도 좋았습니다.
Stayed 1 night in May 2019
Verified

10/10 Excellent

misyk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
자주이용합니다. 최고예요. 가성비 최괴!
Stayed 2 nights in May 2019
Verified

8/10 Good

YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蠻不錯的、很干淨整潔！地鐵站就在大門口左手邊，走過去一分鐘、去蘇州新區的金雞湖2⃣️個站，非常方便。下次如果再去，我還會再選擇它。
Stayed 1 night in Apr 2019