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Xingle Hotel

Property class: 4
VIP Access

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Photo gallery for Xingle Hotel

Senior Double Room | Premium bedding, memory-foam beds, soundproofing, free WiFi
Superior Suite | Courtyard view
Exterior
Dining
Interior detail

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
318 Phoenix Street, Gusu District, Suzhou, Jiangsu, 215008
  • Place, Suzhou University
    ‪1 min walk‬
  • Place, Pingjiang Road
    ‪4 min walk‬
  • Place, Guanqian Street
    ‪7 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 1 Queen Bed, City View

Standard Double Room, 1 Queen Bed, City View | Premium bedding, memory-foam beds, soundproofing, free WiFi

Standard Double Room, 1 Queen Bed, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 King Bed, City View

Basic Double Room, 1 King Bed, City View | Premium bedding, memory-foam beds, soundproofing, free WiFi

Basic Double Room, 1 King Bed, City View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, memory-foam beds, soundproofing, free WiFi

Superior Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Double Room

Senior Double Room | Premium bedding, memory-foam beds, soundproofing, free WiFi

Senior Double Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

Panoramic Double Room | Premium bedding, memory-foam beds, soundproofing, free WiFi

Panoramic Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, memory-foam beds, soundproofing, free WiFi

Comfort Double Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, memory-foam beds, soundproofing, free WiFi

Classic Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Premium bedding, memory-foam beds, soundproofing, free WiFi

Exclusive Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Double Room

Elite Double Room | Premium bedding, memory-foam beds, soundproofing, free WiFi

Elite Double Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room

Junior Single Room | Premium bedding, memory-foam beds, soundproofing, free WiFi

Junior Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, memory-foam beds, soundproofing, free WiFi

Superior Twin Room

  • Park view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Twin Room

Exclusive Twin Room | Premium bedding, memory-foam beds, soundproofing, free WiFi

Exclusive Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, memory-foam beds, soundproofing, free WiFi

Superior Suite

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room

Elite Double Room | Premium bedding, memory-foam beds, soundproofing, free WiFi

Elite Double Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Xingle Hotel

Along with a restaurant, this smoke-free guesthouse has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk. Change of towels is available on request
Xingle Hotel offers 37 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Memory foam beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Suzhou guest house provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Xingle Hotel, you're just a quick walk from Suzhou University. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat include a coffee shop and a restaurant
  • Amenities include laundry facilities, a car charging station and a lift
  • 9 minutes by foot from Guanqian Street and a 4-minute drive from Suzhou Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Xingle Hotel also features tour/ticket assistance, coffee/tea in common area, and laundry facilities.

This 4-star Suzhou guest house is smoke free.

Xingle Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free 24-hour offsite parking
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xingle Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Xingle Hotel Suzhou
Xingle Hotel Guesthouse
Xingle Hotel Guesthouse Suzhou

Xingle Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 19 out of 20 reviews
Rating 8 - Good. 1 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Siyao

Stayed 1 night in Dec 2025

10/10 Excellent

Koay Kim

Stayed 2 nights in Dec 2025

10/10 Excellent

SIN YIN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
行乐酒店给我带来了很多便利和惊喜。便利是地理位置，惊喜是前台的美食。没想到在酒店里能吃到这么多种类、这么美味的面包。不错不错，我很喜欢
Stayed 3 nights in Nov 2025

10/10 Excellent

Ningli

Stayed 1 night in Nov 2025

10/10 Excellent

Wenyi

Stayed 1 night in Dec 2025

10/10 Excellent

Sun Wai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and staff very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Loo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel but consider good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Loo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall very good
Stayed 1 night in Nov 2025

10/10 Excellent

Tze

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Oct 2025

10/10 Excellent

Choo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the famous attraction Ping Jiang Road. And we got a free gift during our check-in. The room is extremely clean and comfy! Staffs are helpful and friendly too! Definately a pleasant stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Chau

Stayed 3 nights in Jul 2025

8/10 Good

Lee Ying

Travelled with group
Liked: Cleanliness, staff & service, amenities
There is a bakery on the first floor of the lobby which was very convenient for early mornings. There was a washer dryer but the drying takes 3 hours and it's not very sanitary because other people were able to put their laundry together with our laundry. The bathroom facilities were good and so was the bedroom. The staff were really helpful and assisted us with every question we had. Overall, we enjoyed our stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern room. Good service from the reception staff as well.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sheng

Liked: Cleanliness, staff & service, property conditions & facilities
特别喜欢酒店的位置，到景点很方便。可以步行去平江路，观前街。搭乘地铁也很方便。
Stayed 2 nights in Jul 2025

10/10 Excellent

lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025