On arrival we waited at reception for twenty minutes before staff came in, even after calling a mobile number to say we waiting at reception.. The motel was nice and convenient.
This older style property was clean, well equipped, very comfortable and reasonably priced. The Management was prompt and very helpful when a Signal couldnât be found on the TV. They were very attentive and changed my room when they couldnât fix the issue.
I would definitely stay here again.
I wasn't very happy, no one to great you, I had prebooked and paid, my last stop over, the room I stayed in, Shower door was broken couldn't even close it, again no one to great you. no customer service, would not stay here again.
Staff at reception friendly but hotel is very run down, grounds not well maintained. Room was large but very outdated. Many other hotels in much better condition for a similar price.
Would not stay here again.
Only one towel provided for multiple guests. Had to clean and wipe spa before use.
Emptied spa and drainage connected to shower in bathroom and drainage not equipped to handle water draining which resulted in bathroom flooding.
Unable to communicate with reception/owners due to English not being their first language.
I really liked the contactless checking. The room was large but the heater didnât work and we were cold. Also the bathroom needs an exhaust fan because everything was wet from steam and stayed that way for a very long time.
I assume thereâs horses nearby or some kind of animals because in the morning when we were packing the car it smelt like poo outside.
Up at the back of the complex, door chain had half of it missing, aircon remote wouldnt adjust, bedside table drawer broken, no couch , , large wooden table with 3
wooden chairs, basic decor, no milk supplied for tea or coffee, 3 ladies travelling, $152. night, not happy and will
not visit again.
Clean and comfortable place to stay. I was running late and I appreciated the phone call to find out what time I would arrive. Situated on the edge of Swan Hill I was straight onto the highway the next morning. It was a good location for me.
The size of the room was fine and it was quite clean, however I found earwigs in my bed on 2 of the 3 nights I was there. Also there was a large group of people in multiple rooms on either side of us which kept us awake until 1.30am and we were unable to complain to reception as they were closed during the night. Although the noise is not the property owners fault, I think it is their responsibility to deal with this sort of issue.