They have a club open until 3.00 am. Couldn't sleep until then. It should be clearly stated before the booking, to make sure people know where they are going
My room was unbelievably loud from sounds of next building that is club and bar during evening and midnight.
I have never experienced such a noisy hotel before.
You have to know that this is a pub/party place/hotel. Well when it tries to be everything at the same time, it fails ! My room was located just next to the ballroom where a party was held up to 3am. There only answer was "it is advertised on your website". Well it is not on hotels.com. Walls are paper thin and no AC so that you have to open the window, just to get additional noise. Worst venue in my history of hotel. Should probably be OK though if you come on a night where no activity is planned, but you'd better ask before booking.
Overall it was pretty good to be fair, though I think a few things could be improved. The check in was straight forward and you're given a printed sheet to put in the front of the car to cover parking in the pay & display at the rear of the building. The room was small but comfortable and clean and nicely decorated. There were fresh towels and plenty of tea & coffee. The food we had was really nice and fairly priced, and the breakfast was good too. The only complaint I would have with the breakfast is that nobody told us where everything was and what we could/couldn't have, and we were sort of left to our own devices. The server at breakfast was also a little off and almost uninterested. We also had a rather blunt exchange from another staff member regarding room payment while we were eating our evening meal which was a bit off. One thing we didn't know until we arrived was that it turned into a night club at 10pm until 2pm! That was ok for us and we stayed up and listened to the dj while we drank, but for some it might be reason to avoid the place. The access to the rooms isn't the best as the stairs are quite steep and shallow treads, but it is an old building so I can understand this. We rang the hotel ahead as my wife has a heart condition, so we needed a room on the first floor which they obliged us with. There is another floor above so worth checking if you need to. All in all a nice place with decent food and a pleasant atmosphere, service could be better. Good vfm
Nice enough rooms and pub. There were a few locals in there when we got there. Staff in the evening were very friendly, the breakfast crew not so much.
Pleasant enough room above a pub (apart from the didgy stains on the blanket) but almost no sleep... loud pub DJ until gone midnight (althpugh no one on the dance floor and bar almost empty) , then people shouting/ drinking in the smoking area (directly below bedroom window) until the small hours and then what sounded like a tumble dryer (?) in the landey room along the corridor on a very long cycle making a hell of a noise... finally dropped off to sleep about 5am, overslept and missed the breakfast then housekeeping knocking on the door hurrying us along before we'd even reached check out time (then standing outside talking while we packed up)
Room good but very cold on the first night with no extra blanket available. Heating put on after speaking with staff the following day.
Booking in system wasn't working so I had to come back a bit later to book in and collect key.
Breakfast choice good and very tasty.
Staff very friendly and helpful.