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Caption By Hyatt Central Sydney

Property class: 4

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Exterior
Creator video - submitted by Globe Trotting with Kay
Premium Room, 1 King Bed | Premium bedding, desk, laptop workspace, soundproofing
Gym
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
13 Parker Street, Haymarket, NSW, 2000
  • Place, Capitol Theatre
    ‪2 min walk‬
  • Place, World Square Shopping Centre
    ‪3 min walk‬
  • Place, International Convention Centre Sydney
    ‪9 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Single Beds

Premium bedding, desk, laptop workspace, soundproofing

Basic Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, City View

City view

Standard Room, 1 Queen Bed, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, City View

City view

Standard Room, 2 Single Beds, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, City View

City view

Standard Room, 1 King Bed, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower

Standard Room, 1 Queen Bed, Roll-in Shower | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Roll-in Shower

Premium bedding, desk, laptop workspace, soundproofing

Deluxe Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Caption By Hyatt Central Sydney

Along with a restaurant, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-in.
Caption By Hyatt Central Sydney offers 174 accommodations with complimentary bathrobes and a hairdryer. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Caption By Hyatt Central Sydney, you're just a quick walk from Capitol Theatre. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a lift and coffee/tea in a common area
  • Steps from Capitol Theatre and 10 minutes on foot from International Convention Centre Sydney
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Caption By Hyatt Central Sydney also features coffee/tea in common area, express check-in, and a lift.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Talk Shop – On-site café.
Grab and Go – On-site delicatessen. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 15 to 28 for adults and AUD 15 to 28 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Grab and Go
  • Talk Shop

Family friendly

  • Dining table
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 28 for adults and AUD 15 to 28 for children
  • Rollaway bed fee: AUD 60 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's World of Hyatt mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Caption By Hyatt Central Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 102 reviews
Rating 8 - Good. 23 out of 102 reviews
Rating 6 - Okay. 5 out of 102 reviews
Rating 4 - Poor. 2 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were very helpful and friendly, nothing was too much trouble. Location is great - central and also only 1 min to the light rail station
Stayed 3 nights in Dec 2025

10/10 Excellent

Gay

Stayed 4 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and modern. Staff freshened it everyday with a full change every 3 days. Lobby staff were friendly and helpful. Very close to everything, perfect for solo travellers who want to explore Sydney!!
Stayed 12 nights in Dec 2025

10/10 Excellent

Andrzej Staniskaw, South Coogee

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room. Perfect location!
Stayed 13 nights in Dec 2025

4/10 Poor

Jon, Melbourne

Liked: Cleanliness, property conditions & facilities
The air conditioning only activates when it detects movement in the room. On a hot day, I'd return to find temperatures around 29°C, then wait a couple of hours for it to cool down. If you're coming in and out during the day for work or to freshen up, this makes the room pretty impractical. I understand the energy-saving intent, but a simple thermostat override would solve this.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tamara

Liked: Cleanliness, property conditions & facilities
Overall, I could not fault this hotel. The location was close to all the main sites near chinatown, a few minutes walk to central or the light rail running to circular quay or darling harbour. The bed was comfortable and the rain shower was devine. The staff were friendly and very willing to help me when I was having medical issues (Thank you Adam). All in all , an amazing hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bhaskara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was absolutely great and staff were very friendly. Located centrally and easy to get to the city. Only need is having a microwave in room.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cathal

Stayed 3 nights in Dec 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities
New hotel so top marks for cleanliness. The rooms are well thought out for the space allocated with adequate amenities such as slippers, ironing board, safe toiletries and sewing kit (no bathrobes). The fire alarm does get tripped ALOT, not sure if it's because it's a new building. The fire alarm went off 3 times during our 4 night stay
Stayed 4 nights in Dec 2025

2/10 Terrible

Margaret

Stayed 4 nights in Dec 2025

6/10 Okay

ROY

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean room staff very polite
Stayed 8 nights in Dec 2025

10/10 Excellent

RAKESH

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Clean and stylish rooms; the staff were incredibly friendly and helpful!
Stayed 3 nights in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to train lines, room was nice and clean and we were able to check in early. Staff was fairly hands off but overall a pleasant easy stay. The bathrooms do lack a bit of privacy to keep in mind with who you are travelling with.
Stayed 4 nights in Nov 2025

8/10 Good

bridget

Stayed 5 nights in Nov 2025

10/10 Excellent

Daichi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room!!!
Stayed 3 nights in Nov 2025

8/10 Good

Julie, West Hindmarsh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities
Clean and modern room.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlie Natale

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were very kind and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Dean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Didn't appreciate the fire alarm at 10.30PM, because someone was having a hot shower abd created too much steam. Bathrooms don't have exhaust fans, so this will happen again. Staff and amenities were good.
Stayed 2 nights in Nov 2025

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes excellent great room staff fantastic the only problem was the shower door, it only opens in & if your a larger person you wont get in,ive got a tummy & had to squeeze past
Stayed 1 night in Nov 2025

8/10 Good

Julie, West Hindmarsh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff were very welcoming
Stayed 3 nights in Nov 2025

10/10 Excellent

Pagona

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent but, not much soundproof, could hear the people talking next room
Stayed 4 nights in Nov 2025

10/10 Excellent

Jen

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
The staff were fantastic and very helpful.
Stayed 3 nights in Nov 2025