The cottage is lovely, however we arrived on a particularly cold day and during the night the bedrooms were like walking into a fridge. The 2 beds has electric blankets, but there were no portable heaters, so the air temperature in the bedrooms and kitchen was extremely cold. On contacting the managing agent I was informed that had I lit the fire the rooms would have been warmer. I had to argue for 2 portable heaters to be brought to the house, which eventually she agreed to do. These helped the following night.
I have asked for a refund for our first night as none of us slept in the frigid conditions, and this seems reasonable as , although the house is lovely, it is not built for a Katoomba winter, with several rooms having no doors, so that the cold air spreads throughout the house, and no carpets, so the floorboards are like ice, unfortunately so far I have not received any feedback about a refund so far. We are regular visitors to katoomba in the winter and have stayed at many different short term rentals for short holidays, so we are used to the conditions, but this house needs some serious updates to make it a comfortable stay, and given the cost for a 2 day stay, I expected better.
I would like to finish on a positive note; when we arrived quite late in the day, the lamps inside were lit and the electric heater in the lounge room was on, this made it very pleasant to walk into and created a good first impression.