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Citadines Connect Sydney Airport

4.0 star property
VIP Access

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Photo gallery for Citadines Connect Sydney Airport

Exterior
Terrace/patio
Bar (on property)
Meeting facility
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 Baxter Road, Mascot, NSW, 2020
  • University of New South Wales
    ‪5 min drive‬
  • University of Sydney
    ‪6 min drive‬
  • Circular Quay
    ‪11 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room (Business Class)

View from room

Room (Business Class)

9.2 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (First Class)

Minibar, in-room safe, individually decorated, individually furnished

Room (First Class)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Economy)

Premium Room (Economy) | View from room

Premium Room (Economy)

9.0 out of 10
Wonderful
(186 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room (Economy)

Minibar, in-room safe, individually decorated, individually furnished

Room (Economy)

9.0 out of 10
Wonderful
(56 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Class Room

Minibar, in-room safe, individually decorated, individually furnished

First Class Room

  • Sleeps 2
  • 1 King Bed

View all photos for Business Class Room

Minibar, in-room safe, individually decorated, individually furnished

Business Class Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Economy Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Economy Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Economy Room

Minibar, in-room safe, individually decorated, individually furnished

Economy Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Citadines Connect Sydney Airport

Suburban hotel with 24-hour fitness centre and rooftop terrace
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Citadines Connect Sydney Airport offers 150 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Citadines Connect Sydney Airport. During your stay, you'll be within walking distance of Manhattan Superbowl. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Penthouse Grab & Go, a café that serves local and international cuisine
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Manhattan Superbowl and a few minutes from Manly Scenic Walkway
  • Airport shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Sydney Airport. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

This 4-star Sydney hotel is smoke free.

Penthouse Grab & Go – This café specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Hindi, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
  • Secured, covered parking on site (AUD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Penthouse Grab & Go

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 753 square feet of conference space
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (99 centimetre high)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Covered self-parking fee: AUD 30 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Felix Hotel Mascot
Citadines Connect Sydney Airport Hotel Mascot
Citadines Connect Sydney Airport Hotel
Citadines Connect Sydney Airport Mascot
Felix Hotel
Citadines Connect Sydney
Citadines Connect Sydney
Citadines Connect Sydney Airport Hotel
Citadines Connect Sydney Airport Mascot
Citadines Connect Sydney Airport Hotel Mascot

Citadines Connect Sydney Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 928 out of 1552 reviews
Rating 8 - Good. 424 out of 1552 reviews
Rating 6 - Okay. 121 out of 1552 reviews
Rating 4 - Poor. 48 out of 1552 reviews
Rating 2 - Terrible. 31 out of 1552 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat visitor

A great stay - this hotel has become my go to when I need a room In Sydney
Stayed 2 nights in Apr 2025

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean, convenient to the airport And very well priced.
Stayed 1 night in Apr 2025

6/10 Okay

Sue

Travelled with partner
Our room had a small amount of rubbish on the floor. Not a lot but unacceptable in accommodation. The amenities were minimal- no soap at the hand basin, no hand towel.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Stayed 1 night in Apr 2025

4/10 Poor

Vincent

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nightmare at Checkin

First stay here, so first impressions everything. Got off to a nightmare start by being harassed during checkin to produce a physical CC - despite having prepaid for the room. Had ApplePay, had a debit card - nope unacceptable. Forced me to pay $100 or wouldn’t let me check in! Disgraceful, and ridiculously old fashion. People travel on digital wallets now and 1990’s hotels like this need to grow up! They refunded the ‘security deposit’ upon checkout, without checking the room meaning it served NO purpose - so what was the point except to piss me off. I o/n at the airport often but won’t be here again, it’s back to the much more modern nearby Stanford.
Stayed 1 night in Apr 2025

8/10 Good

John, Langley

Travelled with family
Liked: Staff & service, property conditions & facilities
Didn’t like top floor, penthouse checkin. Makes for difficulty with off hour services for baggage handling, carts etc. Otherwise great staff, but just not enough of them late or very early hours given concierge/checkin is on the penthouse floor.
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Native

Stayed 21 nights in Feb 2025

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Closer to the airport and always clean
Stayed 1 night in Apr 2025

2/10 Terrible

Darwin

Disliked: Cleanliness, staff & service

Dirty and disappointing

I feel very frustrated that this location does not allow payment by cash yet they choose to still charge a surcharge to use the only payment method you allow. Whilst it’s only a small cost, why not factor that in the room charge as it’s just a bad feeling when a customer is made to pay extra to pay you via your required payment method. The room itself was great and the furnishings and decorations were very tasteful. However the shower was filthy on the floor around the edges and mould in the grouting. I wiped some tissue on the floor where the gunge was evident on the floor and a brown residue was left. This shows that the shower has not been properly cleaned in sometime and quite frankly it’s disgusting and unacceptable. There are many transferable germs and viruses in the area and I don’t want to pick something up due to the laziness of your cleaning team. The bed sheets appeared to be clean and freshly laundered. The mirrors in the bathroom and bedroom were both covered in a layer of dust - again - something not thoroughly cleaned for at least a week or two.
Stayed 1 night in Mar 2025

10/10 Excellent

Vicki

Stayed 1 night in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and value for early morning flight
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While some food/drinks were available for purchase, the variety, quantity and quality were variable. Basically a convenience store with microwavable prepared meals. The bar happy hour prices were pitch perfect, at least. The eating tables and chairs were not cleaned after guests ate and left dishes and glassesbon them. Not cleared or wiped down, maybe because only single attendant on duty.
Stayed 1 night in Apr 2025

6/10 Okay

Jo

Travelled with group
Liked: Staff & service

Basic hotel

A very basic hotel that was overpriced for what you got. Metal furniture and a shower drain that didn’t keep up with the flow, flooding the bathroom. Bed was comfortable enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard and Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Stayed 1 night in Apr 2025

8/10 Good

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to airport

Close to the airport. Every evening at 7pm outdoor movie on Terrace. Happy hour on some drinks every night for 2 hours. Limited food to buy for evening meal.
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel, clean comfortable and quiet!
Stayed 1 night in Apr 2025

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fresh food choices for breakfast were not available for purchase.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bar has a great view & had fun swings
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Conveinient for early flights. Would use aagain
Stayed 1 night in Mar 2025