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Crowne Plaza Sydney Airport by IHG

4.5 star property

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Photo gallery for Crowne Plaza Sydney Airport by IHG

Lobby
Lunch and dinner served, al fresco dining
Lunch and dinner served, al fresco dining
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
O'Riordan St and Bourke Rd, Mascot, NSW, 2020
  • Place, Meriton Retail Precinct Mascot Central
    ‪3 min walk‬
  • Place, Manhattan Superbowl
    ‪14 min walk‬
  • Place, Sydney Park
    ‪17 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪4 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Room amenity

Standard Room, 1 Queen Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Park View

Room amenity

Standard Room, 1 Queen Bed, Park View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Room amenity

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Single Bed

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About this property

Crowne Plaza Sydney Airport by IHG

Luxury hotel with 24-hour fitness centre, near Manhattan Superbowl
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. Change of towels is available on request
Crowne Plaza Sydney Airport by IHG offers 250 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Sydney Airport by IHG. During your stay, you'll be within walking distance of Manhattan Superbowl. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 2-minute drive from Manhattan Superbowl and a few minutes from Archie Rose Distilling Co.
  • Airport shuttle service available for a fee
Crowne Plaza Sydney Airport by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 5 meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the luxury Crowne Plaza Sydney Airport by IHG. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Sydney hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:00 AM.
Biggles Bar and Dining – This bistro serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Sirocco – This restaurant serves breakfast and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Covered parking on site (AUD 40 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Biggles Bar and Dining
  • Sirocco

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • Art supplies
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 15 for children
  • Airport shuttle fee: AUD 12 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way), (up to 12 years old)
  • Covered self-parking fee: AUD 40.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Sydney Airport by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Sydney Airport
Holiday Inn Sydney Airport
Sydney Airport Holiday Inn
Holiday Inn Sydney Airport Hotel Mascot
Holiday Inn Sydney Airport Hotel

Crowne Plaza Sydney Airport by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room.
Stayed 2 nights in Nov 2025

8/10 Good

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Location, idle for travelling.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 1 night in Nov 2025

10/10 Excellent

Fara

Travelled with family
Liked: Staff & service, amenities
Check in was very pleasant and allowed for a late check out
Stayed 1 night in Nov 2025

10/10 Excellent

Charlie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room were very spacious and clean. Great modern hotel and close to airport.
Stayed 2 nights in Oct 2025

10/10 Excellent

RENEE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely maintained hotel close to train station and within walking distance to most other facilities. Staff were friendly and obliging and made for a nice stay on our last night in Sydney.
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean when we arrived
Stayed 1 night in Nov 2025

8/10 Good

Sin Leong

Business traveller
Liked: Cleanliness, property conditions & facilities
Spacious room, comfortable bed, close to Mascot station and within 20 mins walking distance from the airport
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
I booked this for my son who traveled to meet friends. Arriving earlier than the group, he spent time at your hotel relaxing before sight seeing around Sydney. He said it was amazing so thank you and sent more pictures of the hotel than the city!
Stayed 1 night in Oct 2025

10/10 Excellent

Kolisi

Travelled with family
Liked: Cleanliness, staff & service, amenities
room was very clean. Hotel handy to bus route to domestic terminal. Accommodating an early check in - was much appreciated.
Stayed 1 night in Oct 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was great but the staff was exceptional especially Satoshi in the front check in area. He went out of his way to help us, with weighing out luggage to getting a tape measure from the maintenance so we could measure our luggage to coming to our room because we were having trouble with the A/C. I can’t express enough how helpful he was in making our stay great. He is definitely a great asset to The Crown Plaza Hotel.
Stayed 2 nights in Oct 2025

4/10 Poor

Adeline

Stayed 3 nights in Oct 2025

10/10 Excellent

Aman

Stayed 2 nights in Oct 2025

10/10 Excellent

Linda, Spring Branch

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all enjoyed this hotel. Everyone is very polite and it is kept clean. Will stay there again if we are in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

VALERIA

Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class hotel

Clean tidy comfortable room, staff were friendly, the breakfast was extensive with lots of healthy options. The self serve pancakes were delicious. Short 3 min walk to the train station, and lots of restaurants within a 5 min walk
Stayed 3 nights in Sep 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay , staff very friendly and helpful , clean rooms , great coffee and breakfast and excellent restaurant , close to Mascot Station . Will definitely book again
Stayed 1 night in Oct 2025

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, comfortable room, good breakfast. Close to airport and public transport
Stayed 1 night in Oct 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Maree, Kelso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, clean, quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Sharrion

Liked: Cleanliness, amenities
Food was hot and delicious
Stayed 1 night in Oct 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy stroll to mascot train station and dining options. quick shuttle to airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Train staton to city was nearby
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

6/10 Okay

SALLY

Liked: Amenities, property conditions & facilities
Last visit was MUCH better. Service not good, unclean bathrooms in public areas, room not cleaned,, other let downs. Chef very good in breakfast. Some staff not as well trained as others and need supervision to ensure consistent good service. Better service seems to focused on their busier times from Thursday, Saturday etc.
Stayed 3 nights in Oct 2025