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Holiday Inn Sydney - Waterfront by IHG

3.5 star property

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Photo gallery for Holiday Inn Sydney - Waterfront by IHG

Meeting facility
Reception
Ballroom
Indoor pool
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
300 Esplanade, Sydney, NS, B1P1A7
  • Place, Cape Breton Centre for Craft and Design
    ‪2 min walk‬
  • Place, World's Largest Fiddle
    ‪6 min walk‬
  • Place, Centre 200
    ‪6 min walk‬
  • Airport, Sydney, NS (YQY)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Harbour View

8.8 out of 10
Excellent
(19 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(38 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(64 reviews)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Sydney - Waterfront by IHG

Boardwalk/promenade hotel with 2 restaurants and fitness centre
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Sydney - Waterfront by IHG offers 152 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn Sydney - Waterfront by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Cape Breton Centre for Craft and Design. Free WiFi in public areas, 2 restaurants and an indoor pool are available.
  • Free WiFi
  • For dining with ocean views, stop by Eave Restaurant & Bar, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Sydney Waterfront Boardwalk and Cape Breton Centre for Craft and Design
  • Cats and dogs welcome for a fee
As a guest of Holiday Inn Sydney - Waterfront by IHG, you'll find an indoor pool, a waterslide, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 6300 square feet (585 square metres) and includes a conference centre. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Holiday Inn Sydney - Waterfront by IHG. For a fee, parking is available.

This 3.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Eave Restaurant & Bar – Overlooking the ocean, this restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Crown Cafe & Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 7 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Eave Restaurant & Bar
  • The Crown Cafe & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas
  • Waterslide

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (6,300 square foot of space)

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 6 June 2025 to 13 March 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 3.45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 20 per person
  • Self-parking fee: CAD 7 per day
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number STR2526T8600

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Sydney Waterfront
Holiday Inn Sydney Waterfront Hotel
Holiday Inn Waterfront Hotel Sydney
Holiday Inn Waterfront Sydney
Delta Hotel Sydney
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia

Holiday Inn Sydney - Waterfront by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lech

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The other two Holiday Inn properties we stayed in on this trip offered free breakfast. We didn’t qualify apparently. The property is under renovation. At no point during the booking process was this disclosed. The A/C was exceedingly loud, the taps dripped, there were huge stains in the bathtub. We were still charged full price. Snack area was a huge rip off. $4 for a chocolate bar? They were $2 at the other properties. Access stairs to the lower parking lot were blocked off. Would not stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast, great location near many things to do downtown
Stayed 3 nights in Sep 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness
Room and hotel were ok, unfortunately booking though Expedia does not warn that the hot tub was not working and that you need to book a specific package for the ‘free’ breakfast. This was disappointing as the breakfast and hot tub were two of the reasons we chose this hotel with our kids for vacation.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 1 night in Sep 2025

4/10 Poor

douglas

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nice view of harbour.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly, Okotoks

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner unit makes a lot of noise and does not work very good Kept me awake most of the night until I shut it off
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet with a great view! Just a short walk to great pub with music!
Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Stayed 1 night in Sep 2025

8/10 Good

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Dirty around toilet bowl. Tv didn’t work. Night manager could not get it work. Lights didn’t work in part of the room.
Stayed 1 night in Sep 2025

4/10 Poor

Murray

Travelled with family
Disliked: Cleanliness, amenities
Room was poor to terrible. Not clean. Beer bottle caps on the floor. Hair in the bathroom. Water in the elevator.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jarrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to waterfront
Stayed 1 night in Sep 2025

10/10 Excellent

chad, Stephenville

Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a renovated room which was very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

G Luc Joseph, Elliot Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was amazing. Great staff. The room was a little dated but everything else was amazing.
Stayed 7 nights in Sep 2025

8/10 Good

Jeffery, Marinette

Stayed 1 night in Sep 2025

6/10 Okay

Cindra

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Unfortunately the property is under going a Reno. We were compensated for our falling apart bathtub n stained rugs.
Stayed 1 night in Sep 2025

6/10 Okay

Wendy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Ocean view, Eave restaurant were great. Property was under renovation and that was not disclosed when the hotel was booked. Rooms are pretty shabby, but clean. More than one coffee pod per person would have been nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Erika

Disliked: Staff & service, property conditions & facilities
There was an older man at reception who seemed to have zero interest in customer service, reminded me a little of Basil Fawlty. Key cards easily demagnetize.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but, not worth the money for the construction

Was a nice stay at this property, a bit pricey for not having an operating hot tub which we were looking for. As well as the property is going through construction and at very early in morning it sounded like a drill was going to come through the wall or ceiling. Ah well, was the 1st time in the region and thats what we focused on.
Stayed 1 night in Sep 2025

8/10 Good

Kateryna

Stayed 3 nights in Sep 2025